I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

I asked for a quote and was given given one quickly in a professional manner. But the quote seemed…read morevery high. Checking with my "old mechanic" in Toronto, the exact same quote was $250 less expensive. I cannot comment on the quality of the work, but the price here is on the very high side.

Probably the only honest person I've met since moving to Ontario. A really good all round mechanic…read more Highly recommended.

The technician serviced my car in my driveway, and took the time to walk me through every step of…read morethe process. Their straightforward website made scheduling easy, and they responded quickly. Honest, reliable and extremely skilled in what they do. And it was more cost effective than taking my car to an auto shop or dealership. Highly recommend checking them out!

From the owner: We put time back into your day by providing Mobile Automotive Diagnostics, Maintenance, and Repairs…read more- at your doorstep.

My business only uses Thomson Signs. The service is fantastic, and the quality of work is second to…read morenone. Highly recommended.

Really bad service. I got my SUV car hit in that place and Matthew E. the business owner had the…read morenerve to accused me saying that my car was scratched before or hit in any grocery store. They are not careful during the process of oil change and leave missing pieces or loosen bolts. As soon as I complained about it, Matthew was rude to me, yelled at me and said my Hyundai Tucson 2010 was a shitty car whit a bunch of plastic underneath in front all customers. Matthew arrogance and Ego are huge. They overcharged and demand to change things that your car doesn't need. So, if you are a woman, please find a better place where to go. Be aware that mechanics have a lot knowledge about cars and some just want to take advantage of your kindness and wallet. Always look for 3 different quotes before making any decision.

Recently I took my car into Automotive Edge Kitchener and was disappointed as they tried to up sell…read moreme on services and parts that I did not need. For example, their diagnosis on my brakes was simply not true. I am confident this was just an attempt to sell me on brakes. A headlight diagnosis was that I had a blown bulb and there was labor required to remove the headlight assembly when in reality it was simply a blown fuse. Following this, I had the work completed elsewhere to satisfy everything they had listed for the car to pass a safety inspection. When I returned for the re-inspection they simply refused to give my car a safety and came back with a new list of things they were unhappy with that apparently required repairs or changes. This garage tries to make things seem worse than they are to get business. In the end, I did receive a refund for the cost of the safety which I am thankful for. However, there was no respect for the time that I spent satisfying their requirements for a safety certification and dealing with made up issues that were not of concern. When performing a safety inspection on a car there is a schedule that you must follow. If the car meets the standards specified it is safe to be used on the road. I can't understand how you can have your own set of standards and then not honor the repairs that you had requested. I would avoid this garage and not go back, I hope you avoid the same mistake I made.

My wife's car stalled one cold morning so I had it towed to this shop. After 3 days they told me…read morethe timing belt broke. So paid $1000 to replace it. Now engine starts but stalls at low revs. Now we're told it's valve damage and we need a new engine. Because of the cost I decided to get a second opinion. Turns out it just needed two new ignition coils! Their either incompetent or thrives!

I came to Beverly Tire Dundas location because my engine light was on, they checked it and said…read morethat the intake gasket needs to be changed. They changed it but the engine light was still on. Then they said that it's probably both of my sensors that needs to be replaced and so that was done but my engine light was still on to which they said that there is no issue and that it's ok that it's still on. After months of it bothering me, I brought it to Toyota who said that my car was running lean and the intake gasket needs to be changed. Called Beverly Tire and advised them of same and was told that he wouldn't believe what Toyota has to say. Really?! I was basically told that their mechanics are perfect and make no mistakes on their work. Then I was told that I could bring it in so they can check it to see if there is anything else that needs so called fixing. No thanks!! Pathetic customer service. Your mechanics are NOT perfect, they are human beings who make mistakes!