Looking for a trustworthy person to buy a vehicle from? Go see Keith Gerber a Schlueter Hyundai in…read moreWaterloo. He was honest, caring and knew what he was talking about. He went WAY above and beyond what we expected and gave us that true family feeling. He wasn't pushy and really listened to what we needed and got us into the vehicle we needed so quickly. It's worth the drive to Schlueter Hyundai in Waterloo, make sure to ask for Keith! Ps. The dealership has a tv, popcorn and magazines to entertain the kids while you shop.

I recently purchased a new car from Keith Gerber at Schlueter Hyundai. I've always been a GM…read morecustomer, 32 years actually so this was a very nerve wracking decision to choose another manufacturer. Well from the first step into the dealership to the moment I drove away in my new Kona, Keith made it a wonderful experience. He was knowledgeable, kind and there was zero pressure involved. I appreciated that! I am a customer for life and I will be recommending Keith and Schleuter Hyundai to friends and family! Thank you from Sue and Jamie

Purchasing our new vehicle at Burlington Toyota was an efficient and enjoyable experience. The…read moreprimary reason for our 5 star rating was our dealings with Brandon Murray, our sales rep. He knows his vehicles well and he explained everything in a detailed and understandable manner, from when we paid our deposit to picking up the car. It was obvious that he treats his customers as valued consumers and he met all of our expectations. The rest of the staff at the dealership also treated us in a friendly and helpful manner

I had a small repair that was not urgent but Burlington Toyota fit me in the same day and were very…read morecourteous and extremely helpful. The bill was smaller than I anticipated, and the repair was done perfectly. Highly recommend this dealership!

We just bought a beautiful 2019 Acura RDX a spec. We had a wonderful experience with the staff and…read morehighly recommend our salesman, John Edwards. He was great to deal with and took the time to make sure that we had the right car for us. When we picked up our car, John made sure that we understood how to work the navigation system and all the functions before we left the lot. We are thrilled with our peppy new car and highly recommend this dealership!

bought a used car from this dealer after working out he details and getting the paperwork done we…read moresigned and gave a deposit. we then came back from a hour away to pickup the car three days later. We came to sign for the car and pay when the sales women said we had been miss quoted for licensing on the car and we would have to pay the difference. i tried to calmly explain to her that the final price we had signed for three days ago was the price we would buy the car for and we wouldn't be paying the extra as that was not part of the original deal and contract. at this point she became very hostile towards telling us we would have to pay or she'd take the plates off the car and how i was being extremely rude and mean. she left and went to talk to her manager and she came back and said they would eat the cost but for our future reference we should fully get the price before showing up and that i was a very angry person. at this point i became upset with her and asked to finish the deal with the manager . when he came in he said the original price is what we would pay but that i should calm down and be nicer and that he also put new rotors on the car for over 400 dollars. the rotors had to be replaced anyway because they had failed the safety. we finally got the car but not until we had endured a half hour of insults and aggressive behavior and it wasn't our fault that the sales person had priced out the licensing fees wrong. in the end its a nice car but i have never been treated so terribly in my life by anyone that i was buying a expensive item from. buyer beware at this dealership

Took my car for a tune up. They did a good job, were reasonably priced and did the job in good…read moretime. Also gave me a verbal diagnostic as to what was going on with my car. They were helpful and seemed to care about their customers. A really good experience. Highly recommend them.

Honest work plus John is amazing plus Mario + all the other staff they're amazing and I really like…read morethe extra effort that they put into my 3 cars !!! Give them a try you'll be glad you did

Emergency oil top up on our car was needed, a Porsche Panamera, which you do not just take to any…read moreJiffy Lube. Traveling from out of town, I was able to find Peter's Auto Center. Accommodating (came in directly after my phone call!) service, staff friendly and professional. Offered good advice about upkeep. Highly recommend. Thx Peter and staff!!

Peter and his team did an amazing job on my Jaguar xf. I asked him to fit a Hydrogen system to save…read morefuel and emissions. This turned out to be a challenge. He and his team put in extra hours and had the system fitted and running great. I was expect a hefty bill but was very pleasantly surprised. Very reasonable, usually mechanics see a Jag or similar and the price goes up. Not here it was pleasure to work with him and his team very professional and excellent work thank you.

this is a car dealership that believes giving you a key and wheels that work with the vehicle…read moreshould be considered a service. They told me giving me a working key was a courtesy and when I asked for tires that fit the car they told me to stuff it and that I should have looked more carefully at what they were selling me. Shysters through and through.

Sorry I'm a bit late posting this as I bought my car in Dec 2020. None the less I had an excellent…read moreexperience with buying my 2018 Volkswagen GTI from Rashid. He was a top notch professional and helped me with any questions that I had. He wasn't your typical car sales guy that was pressuring you into buying which was nice and relaxed. The paperwork was easy and like I said everything went flawlessly. I would highly recommend anyone to go and see Rashid when buying a used car at Fitzgerald Motors. Give him a raise!

I had an amazing experience with this location. They took great care of me when I needed a vehicle…read more Ended up buying out my lease. Adam was fantastic and very helpful. I highly recommend this location,

Was traveling from the US for my daughter's hockey tournament when we discovered that the rear…read morecenter passenger lap belt had become unanchored somewhere underneath/behind the seats. Stopped in on a longshot that they might be able to help on short notice. After explaining the situation, the service counter checked with a mechanic who took a quick look in between scheduled appointments - they were able to fix the problem in about 15 min and got us to our hockey game in time! THANK YOU for your kindness towards travelers in need!

Excellent service at Nissan Upper James Service Center--friendly staff, fast repairs, and great…read morecare!

I urge buyers or those looking to get their vehicle serviced here to read my experience:…read more I had bought 2 vehicles here. Service manager Ron was rude and condescending to me unprovoked when I went to my service appointment. He's been rude/needlessly short with me in the past also. It seems like he is miserable to be working there. When I purchased from this dealership 2 years ago, it included a number of oil changes. I had one oil change left. I asked the lady on the phone who booked my appointment, if my last oil change credit would be applied during this visit. She confirmed yes. When I arrived and saw Ron, I asked him about my oil change credit before leaving my vehicle. He told me that my oil change was treated like an 'extended warranty' and it expired in April and there's nothing he can do about it. I remained polite and let him know that the lady who booked my appointment had said it would be applied. also explained that I was not well and wasn't able to use my vehicle at that time. (My mileage was also way under what was posted on the sticker for my service appointment, but I do understand the recommended date for my next oil change had passed). He remained firmly telling me no while having a smug expression and then most shocking of all: he told me "that it has to be paid for or HE WOULD HAVE TO PAY FOR IT which he isn't going to do." I just looked at him. I did not react though I wished I spoke up and had told him how rude, condescending and unnecessary that comment was. I have no problems paying for my car or anything else concerning me. I would never expect Ron to even pay for a bottle of water for me. Why he phrased it like that, as if I expected it to come out of his paycheque is beyond me. Afterwards, he said "the company would have to pay for it and he's not going to do that." Again, I never asked for the company, him, Nissan Canada, etc. to pay for anything for me. I bought additional protection and warranties, and of course it was disappointing that after being a great repeat customer here, it was so easy to say no we will not help you with the oil change that's rightfully yours and throw that in your face. I was informed my air filter needed replacing during the inspection and I declined to do it, as I will not give this location a dime more of my business. Shameful and I should've bought my vehicles elsewhere. I will gladly go elsewhere for my maintenance needs. Upon picking up my vehicle, a service advisor helped me to check out as Ron was busy with another customer. I was frankly relieved not to have to interact with him again. The service advisor was courteous. He explained that the car wash was broken (of course) and attached a complementary car wash ticket for next time. I am not comfortable coming back to this location and should have asked him to keep the ticket for another customer. I don't need the free car wash for any time. However, he asked me to give Ron a 10 on his review, and was serious in telling me to give him a 10 that would be great thanks. It's unprofessional, you should allow your customers to choose for themselves. It is not appropriate to let people know in advance to give them a 10. That wasn't a great ending to my poor visit. My coworker even offered to accompany me to pick up my vehicle when it was ready, but I shouldn't need accompanying when going to a service appointment and went back alone. Service appointments shouldn't be so uncomfortable that we need someone there with us. What a shame that Ron is an assistant manager for the department. Huge miss on Nissan Plaza when your workers are very comfortable belittling and showing arrogance to your polite customers who don't raise a fuss. I would certainly recommend others DO NOT come here to this location. Buy elsewhere and get your maintenance work done elsewhere.