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    Elite Automotive & Performance

    1.0 (1 review)

    Services - Elite Automotive & Performance

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    Elite Automotive & Performance Photos

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    6 years ago

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    Eccles Auto Service - 121 King St W

    Eccles Auto Service

    (8 reviews)

    I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

    I asked for a quote and was given given one quickly in a professional manner. But the quote seemed…read morevery high. Checking with my "old mechanic" in Toronto, the exact same quote was $250 less expensive. I cannot comment on the quality of the work, but the price here is on the very high side.

    Active Green & Ross - This photo shows what my Honda Dealership thought of Active Green + Ross on Main Street W Hamilton

    Active Green & Ross

    (11 reviews)

    My dealings with Green & Ross on Queenston Road in Stoney Creek have always been A1, no problems…read morewhatsoever. They do my seasonal tire changeover as well as oil changes when I need them. I appreciate that they explain everything so I can understand them. My husband always brought our vehicles in but since he passed I am on my own and my dealings with them have been completely satisfactory - no problems whatsoever. Thank you to the team at Stoney Creek. Fran C.

    No stars was not an option, so one star it is. I spent $3000 here on Friday March 6, 2026 to have…read morethe timing belt and other maintenance done on my Honda CRV. The next day, the low oil light came on. I had to pull over at the side of the road to check - indeed there was no oil measured using the dipstick. Luckily, I was a few hundred metres from a RONA, where I bought oil, and then a quick trip to the Honda dealership. Closed for the weekend, but today I learned that the timing belt had been installed incorrectly, so the oil had all leaked out. I was that close to have a seized engine and thousand of dollars in repairs. I called Active Green + Ross and they said they would do nothing unless I could drive the vehicle back to them...without oil....and I thought they were the car experts! So, they elected to take no responsibility whatsoever for correcting their mistake. I have the photos and description of their shoddy 'repair' from the Honda Dealership, but they say 'only our photos will do'. In my opinion, this is how an unreliable and unethical company operates. Rather than doing the right thing, always finding a reason not to. So, I will be contacting my lawyer and initiating a small claims court case. Obviously, this is a lot of time and stress. My recommendation is to stay away from this place. You have choices and you should choose a place that stands behind their work.

    Elite Automotive & Performance - autorepair - Updated May 2026

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