Took my vehicle in for an oil change. They told me my transmission needed flushed, I agreed. Long…read morestory short, they destroyed my transmission. After spending $7000.00 I am back on the road. Fast forward 4 years, we got our day in court. I had decided to NOT let them away with it. I won and was awarded all monies. Now I need to collect, which will be a challenge but I am NOT letting them away with it!!! My lawyer said we will garnish their bank account. I can wait as the interest keeps clicking away!!

Had a tune up next day neighbor told me my passenger tail light was out why was thisread more

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

So lucky I found this place. I've since moved out of town (45 mins away), but still come back after…read morethe trust they've built with me

This place is great. I am a 64 year old woman. I had been…read moretold by another shop that I had an exhaust problem - repair of which would cost me hundreds if no thousands. I came to CRS for a second opinion. They not only took a look at it for me - no charge - but also noted my tires were on backwards and fixed them - no charge. They were professional, polite, cost aware, and efficient. I will definitely be taking my car there again.

Slow to answer telephone Very rundown looking place…read more Price for oil change of $140 is non competitive

Service: I called the day before and ask the cost of synthetic oil and was told, just north of…read more$100. Also told, 1st come , 1st service. Great- I'm there at 8:00am, park, get out do towards the employee who asks what do you want?- answered an oil change, I called yesterday. Ok- pull your car around back. Did that (he could said it while I pulled up) . Told my husband to get in the building(not politely . The employee pulls my car in and now comes to the counter. Asks the year, etc then comes to the amount of $180. Hmm , no thanks I'll go else where. Then he shoves a paper with an explanation why they are twice as much.

Have been taking my car there regularly since he purchased this business. I find him extremely…read moreknowledgeable and honest. Highly recommend. Hard to find an honest mechanic but he definitely is.

From the owner: Full Automotive service and repairs. Oil changes, tires, brakes emission testing, safety…read moreinspections and much more.

Taking my car to a new mechanic can be a very stressful experience but not with Hamilton Alignment…read more I recently had to have some repairs done on my car. Hamilton Alignment was very honest and fixed an ongoing problem that other mechanics couldn't. They were very helpful, knowledgeable and convenient. They explain problems thoroughly and give you honest solutions. I highly recommend them!

These guys are amazing! My car broke down during a snowstorm. It was freezing and CAA couldn't get…read moreout to me for hours. I did a Google search for Hamilton Mechanic and found Hamilton Alignment and Brakes. Their shop wasn't very far from my location. I called Hamilton Alignment and Brakes and they were very helpful. They got my car towed in and repaired in just hours. They were quick to pick me up so I didn't wait in the cold. I am very grateful for their amazing service. The repair was fast and didn't cost that much.

I have to say that I am extremely disappointed with my recent experience at Mr. Lube. In all my…read moreyears of owning and servicing vehicles, I have rarely encountered such a lack of professionalism and competence. I visited the location to have four tires removed and reinstalled on the same rims--a fairly straightforward service. When I arrived, I was the only customer in the shop, yet the job took approximately 1 hour and 30 minutes to complete. Throughout the process, there appeared to be five technicians on duty, but much of the time they seemed to be standing around, unsure of what to do next. The overall impression was that there was no clear process or direction, which did not inspire confidence in their abilities. Several technicians worked on my vehicle at various times, but little progress seemed to be made. While staffing and workflow issues are not my concern as a customer, I do expect a simple tire change to be completed efficiently and professionally. To make matters worse, when the work was finally completed, I noticed that one of my custom rims had been scratched. When I brought this to their attention, there was no acknowledgment, apology, or clear response. The staff simply looked at the damage and appeared unsure of how to address the situation. I was then charged $260 for the service, and my wheels were returned covered in tire-mounting chemicals and dirt. No effort was made to clean them before returning the vehicle to me. The following morning, I discovered that the driver's-side tire was completely flat. The tire pressure monitoring system showed readings of 44 PSI, 48 PSI, 34 PSI, and one tire with no pressure at all. I then took the vehicle to the Mr. Lube location at Appleby Line and Highway 407 in Burlington for assessment. The Burlington staff determined that the flat tire had not been properly installed and needed to be remounted. In addition, one of the tire pressure sensors had stopped functioning. Upon inspection, they found that the sensor had been bent and damaged, requiring replacement. Unfortunately, they did not have the part in stock, meaning I now have to visit the dealership to have the sensor replaced. While mistakes can happen, what concerns me most is the lack of accountability, professionalism, and attention to detail displayed throughout this experience. Customers need to feel confident that the technicians working on their vehicles know what they are doing and take pride in their work. Unfortunately, that confidence was completely absent during my visit. Would I return to Mr. Lube in the future? Perhaps the Appleby location in Burlington, as they seemed genuinely concerned and were willing to properly assess and address the issues. However, based on this experience, I would be very hesitant to return to the original location. Shocked to see the rating this Mr Lube has!

Though I believe this is a true generalization of Mr. Lube practices in general, from what I've…read moreseen in my past experiences accross the GTHA.... this specific review is for the Mr. Lube location in Hamilton on Mount Albion Road. This place is an ABSOLUTE JOKE! Firstly, they are the biggest scammers ever, walking up to your window dozens of times per oil change telling you that there are additional critical things that need changing. While I sat for my last oil change, I had my windows wide open, and any other car that pulled up beside me... it was the EXACT same thing. One recommendation after another after another. Always attempting to tack on another couple hundred $$ to every oil change. Secondly, during my most recent oil change, they kept insisting that I require an oil filter change as well. Multiple times they removed the filter to bring it to my window to show me what it looks like ... and in doing this over and over, they ended up puncturing a hose near the oil filter, and after the fact told me that my car is not drive-able and that it is gushing oil everywhere. They then said that it was at a level that I wouldn't even make it down the street without losing all of my oil... and that I'd have to leave my car with them for 3 days so that they can order a new part. When I told them that they obviously caused this damage they insisted that it wasn't true and that this is how it was when I got there. Such liars. ABSOLUTE NONSENSE. Sadly, I pre-payed so that I didn't have my leverage when it came to getting some money back, which, as you might well imagine, they denied me. So, after damaging my car, leaving me car-less for more than 1/2 of my visit in Hamilton, they offered me nothing by way of compensation. They acted as though they'd done enough because they replace this hose for free..... when the fact is, they were the ones who damaged it in the first place. They literally acted as though in repairing the damage that they caused was them doing me a favour. These pushy liars are not to be trusted. This is one of the worst car related experiences I've ever had in my entire life. I'd suggest that anyone considering going here because it is convenient to think again. You'd be MUCH better off taking an extra hour or 2 out of your day to have your services done properly, by trustworthy people who aren't trying to shove hundreds of other (un)"necessary" services down your throat.

As a customer since the 2000's this location has begun to slowly depreciate…read more 1. It is normal and common practice in the automotive industry to clean the inside of rims before mounting them, especially with different metallic surfaces. They lied and said it is not and then charged extra for 80 seconds of buffing each rim at the inside mounting surface. NEVER has we been charged for this at any point in the years we have been dealing with Gilberts. 2. We purchased tires which later demonstrated a fault in one of the them. We were charged extra for the replacement, while we were not at fault. 3. As a scholar and with a power motive degree, these people have no training at times and are not performing the work order correctly at times. I suggested and instructed them as my Red Seal certification allows... they did not listen. 4. The employees are mainly hispanic and do not listen to professionals, with no power motive degree they insist they are correct. 5. Prices changes from the time of booking the appointment via the phone, to visiting and being charged much more including 20 extra for cleaning the inside mounting surface of the rims. I repeat, cleaning the inside of a rim at the mounting service is normal, safe and proper practice... they don't perform this service any longer without charging extra. This is a inconvenience, especially to long term customers. 6. The rim/wheel center emblem/caps/cover have gone missing on several occasions with only one ocassion returning the missing emblems to me. 7. A competitor "Sparkies Tires" located nearby provided me with the same tires and better workmanship for lesser price.

Completely unprofessional and NO customer service! I called to check availability (as it was a 30…read moreminute drive for me) and they said I was good to come in that day. After taking the drive, I showed up for them to say they were too busy and to come another day. SO I DID but yet again, I called ahead TWICE and still, showed up for them to be unavailable once again. Honestly, prices are decent but it was not worth the gas money and time WASTED due to their poor customer service.