SWC Automotive located in Burlington Ontario has done a few jobs for me. Alignments and such. I had them install a set of Moog upper control arms and an alignment. One control arm was installed upsidedown and the alignment was off by a mile. Took it to another shop for an oil change and noticed that my control arm was digging into my rubber. Had the mechanic look it over and, he found that the upper control arm was actually installed UPSIDEDOWN! And, my tie rods were pooched. When I confronted SWC Automotive about it, they told me that it wasn't there job to look into th suspension while giving me an alignment. Even though the first lines of the Statement of Service clearly stated that they went over my suspension. As a result, I had to replace 2 tires, a blown shock absorber and an upper control arm and both inner and outer tie rods. They quickly realized their mistake with the control arm but, refused to cover the costs of the repairs. They offered to refund the charge of the initial install, a whopping $600, provided I signed a NDA. You could have hurt someone .. I could have blown that tire on the highway on my lifted truck.. and you think that $600 and a NDA is going to absolve you of any wrongdoing!?
SWC Automotive, formerly known as Street Wise Customs has rebranded themselves as Service With Care Automotive. More like Service Without a Clue. They could have killed me. It could happen to you too. Stay away from SWC AUTOMOTIVE in Burlington Ontario. Your life is worth so much more.
PLEASE SHARE THIS. Don't let bad mechanics take someone you love away from you, because they don't have a clue.
SWC AUTOMOTIVE
SERVICE WITH A CLUE
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