These people are liars…read more In November 2024, my girlfriend went to Total Tire to get her winter's on and store her summer's. She was told there was no storage fee for the first time as part of a new customer promotion. She then went back in April 2025 for her swap and to re-store her tires. They charged her the storage fee ($100). Now we have moved, and she wants to get her tires out. We call and they say it will be $100. We ask why, and they said because when she paid in April was for her previous storage (Nov 2024-April 2025) and not for her most recently storage (April 2025-present). She said that can't be true because her first time storage (Nov 2024-April 2025) was free, so what she paid in April would have to be for her current storage. They said they never even did a new customer promotion like that. They then transferred her between three callers, all of them berating her and calling her difficult, and then they started saying "Go get your lawyer. Do you just not have $100? Do you need a donation?" They then told her to not show up without the money or she isn't getting her tires.

Tire replacement was fine, but THEY broke one of the lugs and then charged ME 70 bucks to replace a…read more4 buck part. NOT COOL. First time here and last time here. Stay away from this clowns.

Family owned business, a cornerstone in Dundas. Always fair prices and they stand behind their…read morework. Owner Brian, always there and great staff.

The first time I went to these guys (and I was recomended to go by several people in town) they…read morereplaced a valve stem that was causing a slow leak. When I asked how much they said no charge. I said that I had never been there before and their answer was "You will come back". About 6 sets of tires later, I still go back and recommend these guys to everyone. They have saved me lots of money by providing good advice and pricing. Give them a try next time you are looking for tires or auto service. Plus they will store your off season tires for you there!

J&D Tire is one of the best Tire and Auto Repair Companies I have attended. The people working…read morethere are honest and the prices are reasonable. Take comfort sending your parents to this organization. They won't let you down.

These guys are certainly one of the best experiences I've had at a shop! Essentially, I went there…read moreto get my tires replaced and fix what the previous shop had messed up. They don't push any additional repairs on things you don't need, and Joe & John are great guys! Loved my experience, the cars great, and will certainly be back in the future! Highly recommend as their prices, quality of work, and customer care are top notch!

Great service and really nice staff..Claire, Dérek (lol), and Michael the owner. Those are the ones…read moreI met.. I thought there was something wrong with my transmission. Everything was fine after they switched my tires. So the problem came from my dealership who did not do a proper work. My only regret is that I did not know about Urban Automotive before.

My first visit to this shop won't be my last. Mike the owner seems like a solid, scrupulous,…read moreveteran neighbourhood mechanic. He took time with me and my car, and gave me a welcome discount without my asking. That's class & professionalism, which I value very much. He'll get more of my business in the future.

This shop is second to none. My entire family has been going here for years and they always exceed…read moremy expectations by being good to deal with and reasonably priced! Recently I had to bring my Mercedez in for a drivability issue. The guys got me in right away, diagnosed the issue and repaired it under the estimated cost the next day. When I picked up my car, I found they also clean the interior and exterior of my car as well! Super impressed. I highly recommend these guys.

I was very unhappy with the service here, both customer service and technical service. My vehicle…read morewas returned to me with more problems than it went in and had to argue to try to get them solved. Will not return and would not recommend.

Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

Been going to Sam's for at least 10 years now. Not just tires, they do great mechanical work as…read morewell and well trusted at reasonable prices. Sam, Lino and Team always great customer service...highly recommended!

I bought a new car this year and was having a hard time finding rims that would fit in order to put…read moresnow tires it. They went out of their way to call multiple suppliers until the found the correct fit. Other places I had been to wanted to sell me whatever they had is stock and "adapt" it. Service was great! Friendly place, prices were good, and they went out of their way to ensure that I was a happy customer.