Timely, professional and good value for your money !!!…read more My family have been going there for 20 years !!!

Ken Hong and his team are always on top of their game…read more I've been bringing in our family cars for over 15 years and rarely have I been disappointed. That said, Ken always works for his customers satisfaction. I had found Ken and his team to be hard working, honest & trustworthy - a rarity in this business. If I need help with my car Ken makes time. Thank you guys for all the years of great service, you have no idea how much it's appreciated! Christian & Judy Burlington Ontario

I was a passenger and the car was literally about to shut down on the road and the owner said…read more"yeah that's bad but we close at five".Leaving us unsafe on the road.We made it luckily to a mechanic that took us and said we are lucky we got to his shop and to give him the other shops info because letting us leave with our car this was could of killed us. So please use caution when giving these people your money.

Steve & Rick are wonderful to work with! They have done everything from minor maintenance to major…read morerepairs on my vehicle and I have been extremely happy with the service each time. They are extremely knowledgeable and talented technicians, flexible to your schedule and work hard to save your money. Highly recommend taking your vehicle to their shop :)

Jim Walton was a pleasure to interact with. Very professional in his approach and never made…read moreunrealistic promises. The issue I had was a noise coming from the brakes when I first depressed the pedal. A full service on the brakes solved the issue and he also provided a summary of what was done and discussed including a video in the digital report online of an anomaly that was observed I'm very pleased with their thoroughness and the cost was around what was expected for a professional service

I'd taken my car here for years and loved it, then had a few bad experiences during the pandemic --…read moreleft my car for scheduled service that was not followed up on in a timely manner, follow-up work not done, no information given on repair timelines, etc. So since then I have taken my care to the dealership. I thought it might be the pandemic and it might be time to give them another chance. Boy do I regret it. I made an appointment weeks in advance for an early morning and put both online and with the lady on the phone that the a/c was not working -- the air blows but it doesn't get cold. Brought my car in on time. The person at the desk told me they couldn't say when it would be looked at as they "only have two a/c techs." Went for a local appointment and walked by Eccles 2 hours later -- my car was still in the same spot I left it. Went home, called four hours after I'd left my car there for an update as I hadn't heard anything. They hadn't looked at it yet and didn't know "where it is in the lineup." ??? Isn't the point of having a 9:30 appointment that it is in the 9:30 slot? Isn't that what anyone would expect for an appointment anywhere? Would anyone who works at Eccles be ok with this themselves -- dinner reservations, dentists, doctors, haircuts, anything? You show up at 9:30, hang around until 1:30, ask them when you'll be seen and they tell you they don't know where you are in the lineup? No. I told them in that case I would come pick up my car and take it to the dealership. Did so. Got there and got my keys and the lady said, "I'm sorry, I was hoping I could get it looked at today, but we only have two a/c techs." WHY ON EARTH ARE YOU OFFERING A SERVICE THAT YOU CAN'T DO? If you can't do it, don't make us go through the effort of time off work to bring it in only for you to hold the car hostage because you aren't actually able to fill the service that day. How long would it have been sitting in that lot, waiting just for someone to look at it and figure out what's wrong? Never again. Never ever ever taking a car of mine to Eccles ever again.

I had been going to Bowen's Automotive for E-tests the past couple of years but never went to them…read morefor any other work as I had a good local mechanic where I lived (Bowen's is close to my work, but not home). I mentioned them to my co-workers and they started taking their cars there and had great things to say. Very reasonable prices with great service. I took my car there today for a second opinion on some work that an Active Green + Ross recommended was necessary, about $1000 worth of work. As soon as I told the owner the story, he walked out to my car right away popped the hood and checked the things they recommended. He said none of the things they recommended were necessary and to save my money. He assured my I had nothing to worry about, and I wasn't charged a thing for the consult. These guys truly know the meaning of service which is very rare these days. I will definitely be using Bowen's for oil changes/service/repairs in the future.

I've been going to Future Trends for the past few years after seeing so many great reviews and…read morerecommendations on a Facebook Group called Burlington Together and I'm so glad I listened. Where other mechanics might otherwise upsell you or commit you to extra work, I've actually had several instances where they've come back and given me the facts to help make a decision on how to proceed after a diagnostic and often they've even been honest about work that can be deferred or omitted completely. Don't really see that much, in my experience. No sticker shock either, the service fees also felt proportional and reasonable or well within their estimates, if not lower than estimated. Finally, I've dealt with the same receptionist there since we switched over and I've always felt she was professional and knowledgeable. Maybe not overly bubbly or sweet or anything, but why would that be a deal-breaker to the point that you would stop going to a unicorn mechanic? This is referring to a previous review complaining about the receptionist, but praising Dan the the shop. My guess is you'll end up back there within the year. I don't tend to pay much attention to reviews from people who only go on these pages to complain, and out of your 30 reviews they 28 of them have been 1s or 2s out of 5. That's not feedback that's entitlement.

This post is about the receptionist, Jenn. She has to be the nastiest receptionist I have ever…read moredealt with. She acts like she is doing you a favor by allowing you to speak to her. I have been taking my cars to Dan over the years, maybe since he began his business. This woman will talk down to you over the phone or not even look at you when you are in the shop. She thinks she is getting one over on you by using language that only most mechanics will understand, but what she is really doing is losing good customers for Dan. I will never go back to Future Trends because of Jenn; it's too bad because Dan is a good person.

Excellent service! They have a loyalty program. Got 10 bucks off today! They also installed my…read moreskid pad on the car for free! Dealership want 70 bucks! Also They do free top ups! Very friendly service! I highly recommend!

I've gone here for the past three years because they are honest and reliable. They also use non…read morerecycled oil, which makes the oil last longer, a very important feature when I had an older car with lots high mileage. I now have a newer car which uses synthetic but I'll always use these guys because they are kind, reliable and honest. I've had to go to other places due to travel and these guys are by far the best.

I thought I had found the answer to my problems but when I walked in the front door I was greeted…read morewith a (Im going to take full advantage of you because we both know you need my help. Also I really could care less about YOUR business because business is SO GOOD) type of attitude much like Zack at Zoro muffler Mississauga. No answers here. The search continues.

as a regular of budget exhaust and Lyell's stainless - I wouldn't go anywhere else for my…read moreautomotive needs. always super friendly service, reliable and the best prices around.

The MechaniX Auto Shop @ 221 Barton Street East Hamilton Ontario is very Reputable Auto Repair…read moreShop. Very Knowledgeable auto Repair Mechanics. Vehicle Safety Inspection Centre in Hamilton Ontario Approved by Ministry of Transportation. Very Reasonable Prices for Brake Pads and Brake Rotors plus Muffler Exhaust System Repairs. Highly Recommended The MechaniX Auto Shop

The MechaniX Auto Shop is the best Auto Repair Shop in Hamilton Ontario…read more I my brake pads and brake rotors plus struts from there plus fixed my car muffler. and after done my vehicle safety inspection from ther. very reasonable prices and experience mechanics plus amazing customer service. highly recommended