Excellent store with everything you need...and Excellent management! Always a friendly welcome and…read moreexceptional service.

I love this place! Not the cheapest around. But great products and selection. It is a great place…read morefor some hardware but more so for me for cards and gifts. They have Big Green Eggs and carry Stihl equipment! They are always helpful for finding products. Great place!

Thee workers here are really knowledgeable and friendly! I love shopping here. Theey have been very…read morehelpful in fixing a few things around my house without me having to buy new equipment or power tools. They have a "repair bar" where you can bring your power tools or mower, etc... and they will diagnose it on the spot. Thomas was very helpful in getting my lawnmower issues resolved without me even bringing it in. I just had photos and described the issue. Tiffany helped me find a replacement part for my auger and now it works again. These folks know their stuff! Before going to Lowe's or Home Depot, try out your local Ace Hardware first! They don't have everything the big box stores may have but they have the home town feel and can always order it. The prices aren't outrageous either. Join the rewards program and get a $10 off purchase coupon on their app.

Needed some pool care essentials and swung by this Ace in Braselton--super glad I did! The store…read morewas spotless, and the team was welcoming and helpful. Found algae destroyer and other supplies with no hassle. Will be back!

This store sucks! Never have anything that you need or want but have plenty of junk. Tools are…read moreso-so, selection is slim to none, associates are clueless and that's if they even acknowledge you. Coupons are worthless (see above comments about inventory and selection). Save your time and money and shop Lowe's or Home Depot.

The only reason to give this store even one star is so I can leave a review. There is a bright spot…read morein this location, her name is Alexis, and I can only hope she finds another place to work, because this location is certainly going to be an albatross around her neck! When trying to make a purchase we had to go from Buford to Gainesville to buy, from the manager on down the staff is incompetent and not at all well trained. Instead of providing customer service and solutions, they failed to comprehend how frustrated we already were, and only escalated that situation. The manager was openly rude. And he was that way towards me from the moment we arrived in his store. When we finally, after several hours, were able to finalize the purchase, we were left to load a very heavy toolbox ourselves, well except for Alexis... she did come out to assist. Avoid this place if you can!!!

First time here and I left truly impressed! I bought a few chicks and they went above and beyond…read moreto help me with what I needed. It's rare to get that kind of service anymore. I'll definitely be coming back, even if to just buy a random something I don't need :) they're THAT nice!

Tractor Supply has a little bit of everything. They have a good selection of hardware. Whether you…read moreare installing a new fence or repairing your lawn mower they have you covered. They have a large selection of pet food and supplies as well as food and supplies for your farm animals. This stuff at this location is always helpful whether you have a question about a product or you need to return an item. I've always had good customer service. I think every community needs a Tractor Supply.

The title of this business is misleading. While they do have a large selection of windows and doors…read moreand other building supplies, most of their really cheap stuff is surplus that is stacked outside in the weather. It's only a few hundred dollars cheaper than retail, and most of it has some damage, bugs and debris and has been sitting in the weather outside. It's not stored properly. secondly, if you buy something that is "brand new but not used surplus, it's actually not much cheaper than Home Depot and it has no return policy. We bought a door and a window that cost us almost $2000. It was literally only a couple hundred dollars than Home Depot. we called them one business day later and said we needed to return the window because it was not gonna work. They would not allow us to return a brand new window that we had just bought one business day earlier. They did offer a store credit, but what good is that when you have a window that you cannot use? buyer beware. I would not buy anything from these people.

The we visited after a recommendation from a friend. The staff was friendly and helpful. The store…read morewas neat and clean, well laid out and had a large selection of standard size doors and windows of various designs. Their prices are fair, not knock down discounts but not overly expensive. The surplus stuff outside is around $100/per piece less expensive. I think my only down vote would be that they don't provide delivery but that is a minor inconvenience. I prefer to shop local owned and operated and Builder's Surplus is exactly that. I like this place and I like the people!

Decent selection but super inconvenient to have the store closed on one of the two weekend days…read morepeople can work on projects.

What a joke of customer service and staff. Went in looking around for some pellets and other items…read morefor my smoker. Saw they were having a sale on the items so I grabbed a bag and checked out. Saw that I didn't get the sale price and ask why. I said there are lots of signs up saying "Save $2" on each item. Lady said well that sale ended yesterday. I was like ok but the signs are still up you should honor the deal still. I said it's not my fault you left all the signs up. She said it is what it is. I told her to get a manger please. The manager gave me lip about well it ended yesterday and we were closed so the signs didn't get taken down. I went into the store at 11 am the store opens at 7 am. I was like well that's your problem I think I should still get the discount. After I said that he walked away from me while I was talking to him. What a joke!! That's how you treat your customers?? This is the second time they have giving me issues about an item and they were like whatever about it. Screw this place wouldn't be going back.

Helpful, friendly, organized and convenient. James and Logan are so nice and have no problem…read morehelping me every time I go in there. The prices can be high on some items, but the quality is good. Thankful for this store and the staff.

Always a great selection. Yeah prices on somethings can be higher than big box stores but you're…read morepaying for the convenience and the 1:1 assistance/knowledge. Always friendly.

Attempted to use a manufacturer's coupon for Select Kaytee Bird Food along with Ace Reward points,…read morecashier refused to take the manufacturers coupon, store brought up possibly two managers to tell me that has always been the policy - one coupon per day. The Kaytee coupon only says it cannot be used with any other coupon excluding Rewards - stated on the coupon I received from Ace. When I asked why they sent me all these coupons, the responses was to keep me coming back. Thanks for your honesty, but your refusal to honor the manufacturer coupon ensures my business will go to the Ace Hardware on Brown's Bridge Road. This is not the first time Lakeside Ace Home & Hardware have argued against honoring manufacturers coupons. Fool me once shame on you, fool me twice shame on me. So, I need to stop supporting this particular local establishment

OMG slow never has what you need. Can't even cut a key that works. On top if that they need to get…read morerid of their snooty attitudes