This TrueValue isn't huge but it's still one of the best hardware stores I've been to in a while!…read moreThey have a pretty decent selection plus very nice and actually knowledgeable people! Decent chance you can find whatever you're looking for online for a bit less but if you're like me and don't know exactly what you need but need it today then this is your place!

Extremely rude staff. They act like it is a special favor to help you, even though they are very,…read morevery expensive. Paying top dollar. Not recommended at all. Go to Lowe's or Home Depot instead.

They are always been helpful, and have been going there for years. But overcharging on propane…read morenow, bcuz storm is coming is not right. $5.00/gal is expensive when everywhere else is under $4. They didnt use to do that.

I am currently not steady on my feet due to a recent car accident. I entered this store to purchase…read moresomething and a fairly big dog ran up to me and jumped on me, knocking the wind out of me and nearly making me fall. I had a terrifying moment and when I mentioned this to the lady at the register, all she said was that the dog does this sometimes. I am appalled that this happened and could happen again, especially with someone with a disability or an elderly person. It is a matter of time before someone gets knocked down.

Excellent store with everything you need...and Excellent management! Always a friendly welcome and…read moreexceptional service.

I love this place! Not the cheapest around. But great products and selection. It is a great place…read morefor some hardware but more so for me for cards and gifts. They have Big Green Eggs and carry Stihl equipment! They are always helpful for finding products. Great place!

First time here and I left truly impressed! I bought a few chicks and they went above and beyond…read moreto help me with what I needed. It's rare to get that kind of service anymore. I'll definitely be coming back, even if to just buy a random something I don't need :) they're THAT nice!

Tractor Supply has a little bit of everything. They have a good selection of hardware. Whether you…read moreare installing a new fence or repairing your lawn mower they have you covered. They have a large selection of pet food and supplies as well as food and supplies for your farm animals. This stuff at this location is always helpful whether you have a question about a product or you need to return an item. I've always had good customer service. I think every community needs a Tractor Supply.

Thus store is in a great location. They have everything. Lumber, feed, Big Green Egg, DeWalt,…read moreMilwaukee, Carhartt, GA Boot, Stihl, EGO, Craftsman and more. Great service and Love the Benjamin Moore paint.

This store sucks! Never have anything that you need or want but have plenty of junk. Tools are…read moreso-so, selection is slim to none, associates are clueless and that's if they even acknowledge you. Coupons are worthless (see above comments about inventory and selection). Save your time and money and shop Lowe's or Home Depot.

The only reason to give this store even one star is so I can leave a review. There is a bright spot…read morein this location, her name is Alexis, and I can only hope she finds another place to work, because this location is certainly going to be an albatross around her neck! When trying to make a purchase we had to go from Buford to Gainesville to buy, from the manager on down the staff is incompetent and not at all well trained. Instead of providing customer service and solutions, they failed to comprehend how frustrated we already were, and only escalated that situation. The manager was openly rude. And he was that way towards me from the moment we arrived in his store. When we finally, after several hours, were able to finalize the purchase, we were left to load a very heavy toolbox ourselves, well except for Alexis... she did come out to assist. Avoid this place if you can!!!

I was in need of a fridge and the lady that works there has the worst attitude and I've never been…read moretreated so poorly in a place. I had to pull up in the handicap spot because I was getting a fridge and didn't know where to load it so I went back to look at the fridge and then come pay for it she talked to us so rudely and yelled to move it and I was in a car accident with a brace so I couldn't walk far she yelled at us to move and there wasn't any customers there or anyone in the parking lot and yes I do understand I couldn't park but there are others ways to talk to someone she did not have to be so rude like that and make my minor child cry in the car walking out. I have a big family and My family shops there a lot and has always purchased appliances there when we were in need of something. I've never had a experience this bad I mean if you don't want to work there or around people find somewhere else to work. On our way out the man in the front in a recliner shrugged his shoulders. There are ways to talk to someone and ask questions. What's wrong with saying or asking "hey do you mind moving your vehicle you can't be parked there?" That would have been a better way of talking especially with minor children around.

Great store! I had a blown out 40 gallon gas water heater and needed one by Sunday. I got in…read morecontact with Ryan Brown and he said they could get me one for a great price! I was able to get a brand new water heater for half off of retail price! Highly recommend!

For the love of God, do not rent a tool from this place. They rented me a broken tool, refused to…read moregive me a refund, and threatened me with collections for the balance of extra time it took me to wrestle the piece of crap back into my truck. Beware. Do not do it. Don't do it times a thousand. This experience was so frustrating that I will NEVER spend a dime at Home Depot again. NEVER. Big chains think they are too big to fail, but between the AI call center, and the almost confrontational customer service, I hope Home Depot collapses in on itself and is eaten by a competitor.

Customer service. Telephone communication is horrible. Delivery for large appliances is a nail…read morebiter, and getting the old appliance removed is another matter. I had to hire my plumber to actually install my new fridge. No wonder installation is free on some appliances.

Fix your hours on your website. Don't have somebody drive hours out of their way to get to your…read morelocation to only be closed.

Pretty standard one here. I was in and out of the store. They were helpful with a few tools. I…read morewould say the selection was decent in my opinion. Now the price is a little high to me as well

Their communication and shipping are great! The issue I have is that they list a replacement part…read moreas a factory part but then shipped an aftermarket part that was twice as much as the same part from one of the local big box stores. At least be honest and mention that in the description.

I called City Plumbing counter sales last week after speaking to Amy in Bradford Whites warranty…read moredepartment regarding extended warranty on my BW water heater. Bradford White representative Amy provided me with the correct part number to extend warranty out two years and four years. I provided City Plumbing sales counter the part number for the four year extended warranty because they did not offer the two year extension and I was quoted me $276 to extend my water heaters warranty four more years over manufacture warranty. I drove to City Plumbing today and the same part number to extend the warranty on my BW water heater by four years increased by $150. I asked Tim in counter sales why the same part number that I called about last week now costs more. He gave an answer but did not really explain the increase. I feel that the price of the warranty was marked up after the counter sales manager spoke to his BW representative for the Gainesville area. I did my due diligence and still ended up paying more than the estimate provided just a week earlier. Normally I have had not had any problems like this from City Plumbing. I'm curious as to what has changed in customer service to not stand behind pricing from a week before for identical product?