We had a fantastic experience with Matt and his team from Hamel Painters. We asked him to stop by on a Saturday morning to scope out the job in advance of closing on the property. Matt was on time, which was very much appreciated when our access to the place was going to be very limited that day. He did a quick walk-through with us and agreed to provide an estimate later that evening. We had just expected a short summary and a bottom-line number; however, we got much more than that. The job was detailed to the square foot and broker out by labor costs and materials, so we knew exactly where the costs were allocated. Being fairly green in this process, it was very much appreciated.
We subsequently worked on the timing of the job, which was somewhat difficult to schedule due to our work commitments. Matt was patient with us, and even held the time we were hoping to have the job done for a couple extra days so that we could sort things out. This is in contrast with another company that came highly recommended to us that would tell as time was good one minute and then not the next. I understand that the service is (and should be) first come, first served; but getting more than a couple hours to respond to an email sent at night shouldn't be too much of an ask.
Once we contracted with Matt, he came over and reviewed the job and the colors we selected - making sure we were not our own worst enemy with our choices. The job was quite extensive, and Matt's team worked both nights and weekends to keep on schedule. We didn't ask for this, they volunteered since we had not moved in yet. During the job, we even added a couple of rooms, which Matt and the team agreed to take on and even keep on schedule. These additions, as well as some recommendations (clear coat for ceiling medallions and changing the color of the molding) amounted to a sizable undertaking - one we are glad we hired Hamel Painters to do!
Now, all of this is meaningless if the two most important factors - quality of work and cost - were not up to par. While this was my first experience with hiring painters, my wife has done it before. She stated that the quality of Hamel Painter's work was unquestionably better than her past experiences, citing the fact that they sanded down parts to make sure darker areas didn't show through paint. Additionally, given the size of the job, the cost seemed reasonable to both of us.
All in all, we thought Hamel Painters did a great job. We thank Matt for his flexibility and willingness to work with us throughout the project, and the team for fantastic execution of the actual painting. read more