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    Craftech

    5.0 (7 reviews)
    Open Open 24 hours

    Services - Craftech

    Biohazard cleanup

    Damage restoration

    Mold remediation

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    6 years ago

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    5 years ago

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    5 years ago

    They did a terrific job cleaning up our basement after our water heater burst. They were prompt, efficient, courteous, and considerate.

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    6 years ago

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    Tough Build Masonry - Chimney before rebuild

    Tough Build Masonry

    (7 reviews)

    I am extremely grateful for John and his crew at Tough Build Masonry for the work they work they…read moreperformed on my home. I had noticed that a support column on my porch had been leaning and buckling outward. Upon further investigating the issue it turned out that the extent of the damage was greater than appeared on the surface as the post had completely rotted through, the wall had pulled away from the deck and the foundation underneath had crumbled. Despite the amount of work involved, John remained honest and fair as he provided me with several options and worked with me and my budget to get the best result possible to meet both my expectations as well as his high standard of quality. I am beyond pleased with the final outcome! They managed to get the entire side of the porch torn down, the foundation properly repaired and then have it all rebuilt and tied back into the existing stairs and porch within just a few days. If you are in need of any masonry, carpentry or decking work I can't recommend Tough Build Masonry enough. They were honest, hard working and kept me in the loop throughout the entire process. I absolutely intend to call them in the future for any projects. Thank you, John!

    Tough Build Masonry just finished replacing all the old bricks around our house and redoing our…read morepatio. They were quick to get back to us and provided an estimate when they said they world. The began work when they said they would. John and his team were a pleasure to work with. John not only listened to our ideas, but he was able to provide feedback and suggestions. His instincts are good and his design ideas a welcome addition to the planning. His crew worked hard, were always good natured. They arrived on time, and were careful of my garden. Even though there were some unanticipated issues, John and his crew worked through them. The finished job is better than I could have hoped for. Our new walk is beautiful, but the patio is really stunning and has transformed the space into something special. We have high standards for the work we have done for us. John and his crew exceeded our exceptions and we would highly recommend them.

    Pioneer Basement Waterproofing - iBIS Switch - Reliable Sump pump switch

    Pioneer Basement Waterproofing

    (22 reviews)

    We live at the top of a hill, and we've all heard water runs downhill so we shouldn't have a leaky…read morebasement problem, right? Ha! After watching the (ground level) window well in my front yard fill entirely with water one incredibly rainy day about three years ago when I happened to be in the "cellar," and then let go with all of the water seeping around the frame and down my wall... well I finally understood that damp & musty smell my basement always had. Btw, the spot is not directly under the window but off to the side which is why I always thought water was seeping in through the foundation on the side wall where the stain mostly is (water does move downhill haha). Pioneer Basement responded quickly, gave me several options and quotes, and made financing easy. We decided about two years ago to waterproof only part of the basement since that's the area that is usually damp. We also went with the thermal vapor wrap on that part of the wall, and added the dehumidifier which was optional but recommended. Completely solved our problem - and ended the musty scary haunted basement stink entirely. Fast forward to now. I'm again randomly in the basement (for an internet wiring issue) and notice the absolute faintest but-still-I'm-not-imagining-it damp smell. Yup, after another of the crazy rains we've had this year, and... not at a wall but once again about a foot away from another ground level basement window, a small puddle. Of course, it's at a spot without the drain, sump pump, vapor wrap we'd invested in for part of the basement. Once again, Pioneer Basement sent an estimator over within a day or two - polite, knowledgeable, and quick to deliver multiple quotes (finish the full perimeter, do a smaller portion, consider adding window enclosures to tie into the drainage system...) and financing options. This is a company that delivers a high quality critical product, with a great warranty, at a fair and equitable price. They offer exceptional customer service. Your basement will thank you for having them do your waterproofing. And you'll never need to be scared of opening that cellar door again.

    Exceptionally poor, slow-to-no response in simply scheduling an appointment. Took the time off of…read morework only to receive a call just before the difficult-to-schedule appointment to inform that the appointment was cancelled, claiming the one person in the entire company who could do this work was out sick. They would not return the (steep, expensive, overpriced) deposit via the card they charged upon our request, instead saying they could send another person same-day as the appointment after all -- despite supposedly having only one staffer specializing in the particular work we had scheduled out sick (the things that make you go hmm...). Gut feeling told me not to trust their work at that point. The company being too cheap to pay the transaction fee to refund the card they charged for the deposit, instead they issued a refund check needing to be cashed at their specific bank. Absolute refusal to refund the card we paid the deposit with. We cashed the check same day, questioning whether the company had even enough cash on hand to refund us (not a joke). Instead of apologizing for the whole miserable ordeal as business and customer service etiquette would dictate, instead they demeaned us for becoming upset over some really seriously bad bad bad customer service.

    Rhino Roofing & Masonry

    Rhino Roofing & Masonry

    (4 reviews)

    We hired Gus and his son's team to repair our damaged chimney this past spring. The masonry work…read moreitself was well done. However, to rebuild the top of the chimney, Gus's workers punched numerous nail holes in our roof on the path up to the chimney. When the work was done, I could see sunlight streaming through the holes. Gus Jr insisted they were sealed with clear sealant. Well, during the next storm water just poured through those holes. Gus Jr insisted they were sealed, returned, and used tar to seal them from the inside (he refused to go back on the roof and insisted this would work). I chose to believe him, even though in hindsight I should have known this would never seal. Rain kept pouring through (see pics of original holes and tar filling, both leaking). For months, both Gus and Gus Jr promised to come back, scheduled days, and never came. Gus even started to blame the condition of my roof, even though it never leaked before and only leaked where his workers had climbed and punched holes in the roof. Now my roof and chimney combined are leaking more than before I hired Gus and his team, and I'm out many thousands of dollars. Be warned.

    My family home needed power washing, foundation and chimney repairs, deck re-stained and a shed…read moreproperly insulated. After speaking with Gus, he gave me a very fair estimate and immediately had his team at my house. All repairs and work were professionally and satisfactorily completed. Rhino Roofing & Masonry was the best value for our home improvement needs. Highly recommended! Thanks Gus and team!

    Craftech - damagerestoration - Updated May 2026

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