I have the quarterly plan. It's well worth the $130 my Neighboorhood is full of mice which is so…read moreannoying, and guardians always keeps my bait stations full and they even check all my traps. A few times I've smelled a mouse and I find their traps are easy to locate, vs the previous company I used which was like a game of his and seek and. I couldn't ever locate the traps. We have had Mike come the last few times and he's a really kind sweet guy who goes over everything in detail and honestly I think he goes above and beyond. The service also includes spraying for ants and stink bugs and I have significantly seen less of them inside since we started with them. Honestly I'm very happy, they're easy to get in touch with and reschedule and they let you know when they're on the way. Highly recommend.

I used Guardian back in November 2025. The first time they showed up, they were actually early and…read morethorough with their process.. They scheduled another appointment about a week or two after. The technician was supposed to show up anywhere from 9 to 11 AM but did not show until after 12:30 PM. I used PTO time that equates to over $150 at my work that is now lost due to Guardians error. All I received was a "sorry" from their call center. If Im running a company and there was an error on behalf of the company. I would do better than just a sorry. If the shoe was on the other foot, then I would've been out money. I take it professionalism is a thing of the past.

We contacted NE pest Control in October we were having a mouse issue in our basement . He was quick…read moreto respond came in a day , we signed a 1 year contract paid in full , he laid traps and said he would return in a few weeks to to check the traps . We had to call him mid November apparently he was ill .....hospitalized but we were never called informed by office. He finally came by and laid different traps stated he would be back in a week . We have been trying to call , email since December 1st with no call back or email response . As stated above we paid in full and he has blown us off ......unacceptable !!! DO NOT SIGN WITH THIS COMPANY !! I have contacted the BBB and will do whatever possible to get a refund he breached his contract .

Quick knowledge response. Discovered the real problem in 5 minutes…read more We have recommended him to our neighbors with the same issues.

We had a wasp problem in one of the cars. Was hesitant to treat since I didn't want to ruin the…read morepaint. It got worse so searched for solutions and found Sergio. Emailed and spoke with him briefly and he was here a half hour later. Sprayed the car, said it was guaranteed for a year and it was fine til a few weeks later and they were back. Once again Sergio was here quickly. This time he sprayed the entire cat including under the hood. 2 months later and no issues so it worked. Despite the guarantee I insisted on paying for the second time since he did so much more. I recommend them to everyone now. Friendly and personable, trustworthy. Very pleased and no more wasps!

I totally agree with others on a 5 star review. Polite, prompt and professional service. job done a…read morefew hours after request. Thank you Steve and Luke.

Found good reviews on Nextdoor so called and Mark came over to take a look at our carpenter bee…read moreissue. Five stars because he was honest and said that since there were not many of them, the best thing to do would be to just patch the existing holes and maybe use a perimeter spray. Another guy we had come from another company was going to charge over $500. When I read about carpenter bees after Mark left, I saw he was right (and the other guy would have ripped us off). I am sure we will have wasp nests or some other future problem and we will be calling Mark for sure!

I recently needed pest control for mice in my attic and they came right over and took care of the…read moreproblem! The scratching sound in my roof was gone in a day! They even offered to come back and follow up if I heard anything else! Great customer service and very friendly!

John and John are terrific! Very accommodating and responsive to our concerns. Thorough…read morewalkthrough to determine problem areas. Plan devised and a yearly contract in place. Very reasonable pricing and great service. Highly recommend!

We were having problems with mice and John quickly came by, did a very detailed inspection on our…read morehouse and gave us great recommendations. He was very thorough and honest. It's not often you come across such an honest contractor who seems to really enjoy their job. That's what I found with John and I would highly recommend him. You can trust that what he recommends is best for your situation. Very happy!

Charlie provided me with EXCELLENT critter blocking service. On his initial visit, he explained to…read moreme exactly what the service would entail, and showed me in detail how and where mice were entering my home. I learned a LOT from that. He also pointed out places I would never have expected. After I decided to proceed, Charlie showed up exactly on time on both days, texting me with his ETA each time. He also took the time to show me exactly how the rodent barrier was installed on my house, and how he took into account the idiosyncrasies of the build of my house. He is very personable, professional, and obviously knows his stuff. I highly recommend him

Linsey our service technician was very professional and provided us with excellent customer…read moreservice. She arrived on time, was pleasant, polite and was very knowledgeable and answered all questions. She did a thorough and great job. Thanks Linsey.

I feel very relieved and happy that I used Advanced Pest Innovations, located in Spencer, MA. (I…read morelive in northern Rhode Island.) I initially looked at companies nearby, and then I decided to look at Advanced Pest Innovations. Yelpers gave him very positive reviews. Steve is a very nice, normal, down-to-earth individual. He listened to everything I had to say, and he answered all my questions. He explained the process in simple-to-understand detail and also left a printed sheet with more information on it. I like that he did not speak "down" to me. He seems to be a very intelligent person and a caring individual. The price, imo, was extremely reasonable because he sprayed outside and inside my house. If Yelp allowed 100-stars review, I'd definitely give this company 100 stars!

This is another true company who has your back as a client of theirs…read more When i called them out to spray my bee nest issue, they observed the area and we came together to the conclusion that we had already solved our own bee issue ourselves. They did address my mouse and chipmunk concerns as we had some intruders recently and as well they were able to locate exact access points and see an opening in use by a chipmunk. They sealed all of our concerns beautifully and cost efficiently. As well as covering our rodent concerns, they did a spray of our house exterior for any crawling insects, which is a 3 month durability and will protect against any insects trying to crawl in. We did see a centipede recently and the ants have been out and about recently with weather warming up. As well as them spotting carpenter ants in abundance, this spray resolved any concerns about these bugs wreaking havoc for a few months at least. Overall, the quote for the original service was great but unnecessary. The work completed was under the original service price and i ended the day with no pest concerns, and as a happy customer who the company listened to, explained and pointed out direct spots and how to move forward with various solutions. Highly recommended this company for all of your potential pest concerns and as i asked them, they do not harm any pests. Call these guys for your mice, mosquito, tick, bee/wasp or any other pest management issues. They handle it all with a smile and a bee suit if need be! I want to note they were very pleasant to work with as well and went above and beyond to meet my specific timeline and needs. Living in New England, weather makes scheduling outdoor work a little difficult for companies and clients. When a company tries to help a client and goes above and beyond to keep trying to resolve the weather interrupted scheduling, you have found a trustworthy and honest company. Highly recommend! Thank you again!

Great service, friendly, competent. Got rid of a pesky squirrel who had built a nest behind our…read moredishwasher. A+

Tara was a great help. She explained every step of the process before it happened so that we knew…read morewhat would be done and why it was being done. The best part is that the raccoons are no longer in your house!

Can not give this company a high enough rating!! We had a minor mouse problem on our home and Encon…read morewas recommended by a friend who had them deal with a large mouse problem at their home. I was not familiar with the company, but spent some time on the phone with one of the technicians, Rob, who gave me all the details about the services, plans & pricing on his off time! After speaking with Rob, I called the Encon office on a Wednesday and was able to schedule a visit for two days away on Friday. Rob came right on schedule and went through the entire house, checking for signs of mice, sealing up small openings that could be causing the problems and explained everything as he was doing it. Rob placed multiple bait stations in areas he suggested as an expert including some small spaces, behind appliances, the laundry room, basement, crawl space & garage. Even tho it was his first visit he did a quick spraying for bugs in the basement and walked the permittee of the house using steel wool and spray foam to seal up any open spots he saw that could be contributing to the problem. The plan I chose was the one year which was so reasonably priced I'm not sure how Encon makes any money. It includes today's visit, plus 2 more scheduled visits, PLUS as many other visits we need to deal with the mice and any other pests we encounter over the next here including pretty much ever bug imaginable (except bedbugs, mosquitos, ticks & termites which they do treat for additional fees). Thank you Rob and thank you Encon for making more than the best out of a bad situation!!!

They've very good at what they do. Tried getting rid of carpenter ants myself but didn't work very…read morewell. Had encon come by to take a look. After one exterior treatment, all the ants were gone. They have a one year warranty and charged 225$. Reasonable price compared to other companies that were charging $300+. I would use them again.

Took care of our problem quickly and efficiently. Took a job everybody else said was too…read morecomplicated. Much appreciated.

We used Cobra to get rid of a HUGE wasp nest hanging in our yard. I hate the thought of killing…read moreanything (yes, even wasps) but since hub is allergic, it had to be done. The appointment was super easy to make (done via text, fantastic) & the price was ridiculously reasonable (also quoted via text with a picture). Rob was prompt, knowledgeable & shared not only info with us on the nesting habits of wasps, but he also let us see the inside of the nest when he was done (hub liked the thought but I was just sad....). We haven't had a problem since but if the need ever comes up again, we'll definitely give Cobra another call.