Meh. Loud, decent food, but nothing special. Tried delivery too, but wings need to be fresh from the kitchen.

wonderful customer service . our server Jaheem was very nice. will return for his service and wings !

Would give zero, have found roaches here and the quality of the wings is extremely bad very often, sometimes they are brown and sometimes the sauce just tastes stale compared to other BWW, not the location to go to in this area go to the Nanuet or Parsippany locations they are much more staffed and the quality of food is just better. read more

The service is terrible here. Trust the 2 stars reviews people. The servers are just on their phones instead of working and wings are dry. Also expensive for no reason. Don't waste your time or money here read more

The food is pretty good. I enjoyed my meal. The waiters/waitresses are very friendly. Our waiter was a pleasure to speak with. Unfortunately we aren't here to speak with the servers. We are here to eat. If you want something you're better off running to the grocery store. 20 minutes before someone came to our table. 20 minutes to get napkins. 20 minutes to get the check. If you are going to come here don't be hungry or in a rush. read more

I am glad this BWW is in Wayne. But, their main issue is the poor customer service. I ordered dry rubbed chipotle, but gave me BBQ sauce. However, I will still be back. The wings are still good. read more

Service is next to zero. Have been on quite a few occasions in hopes they get it right but....NOPE! Sad thing is; they don't even care!!! DO NOT VISIT THIS LOCATION!! read more

I came in on Sunday after work. Nothing major just wanted a drink to relax. I was greeted immediately by the bartender Taylor. I enjoyed her conversation , and the drinks were amazing. Even when i was torn between a cocktail or mixed drink she helped me figure out exactly what i needed after my long shift ..BOTH she encouraged me to come back with my coworkers and make this a thing and im looking forward to it. We'll be back for those wings! Thanks again Taylor you're awesome! read more

Food took forever and didn't get silverware until 5 minutes later. Appetizer came after entree. Very slow

We've had takeout several times from the Wayne location and more often than not, items have been missing from the takeout order, sandwiches, wings, veggies, french fries, soda, etc. We check the order each time now before leaving to make sure there's nothing missing before leaving. It's obvious that the orders aren't double-checked at all for accuracy before handing to the customer. This has happened even when it hasn't been busy there. The worst however, is that they're not reliable for allergens. I was really sick after having the traditional wings with the gluten free sauces. Most of the time this hasn't happened but now can't trust them to be safe for gluten-free, having celiac disease. read more

We first walked in and we had just gotten Starbucks before. First she gave us an issue about where we were sitting. That took like 10 minutes. She comes back and tells us that we weren't allowed to have outside drinks so we said we would throw them out but she kept rambling on and on about it. She sat us at a table when there were many booths open as we asked. Not to mention she looked like she was on drugs and looks like she did not know how to do her job because she kept asking everyone what to do. Foods great I love coming here but her service is terrible. The waitress we had was excellent though. Creds to her she got us a booth her name was Kassie. read more

Out of all the Buffalo Wild Wings I've been to this hands down was the shittiest one. Had the shittiest service from a tall guy with pastel colorful hair, got the order wrong, did not include celery and carrots with wings, didn't refill drinks and overall did not take care of us. Tables around us were not being cleaned after people left their tables.. how nasty.. I mean you would think during Covid it would be something they would consider important to do immediately... very unprofessional work environment that needs reform lol read more

Nice looking new place A bunch of tvs for all the games Asked them to change just 1 tv 4 times so I can watch a specific game and they never got to it The beer is nice and cheap but I don't know if that makes up for how long the food takes to come out Wings came out a little cold in the inside, not sure if that's from sitting from how long it took to be ran or from the kitchen, who knows I know I'm most likely going to give them another chance but let's see read more

Place was empty We were seated right away Sat for 20 minutes without a single person asking to take our order. We gave up and left The manager said they were having a bad night and gave us 2 free snack coupons We redeemed them at the Parsippany location. Wayne must be going through growing pains read more

This was my first time eating at this location and would never go back again. Let me start by the waitress who took at least 20 minutes to come ask for our orders, she then decides to take her mask off while taking out order which I was totally disgusted. Everyone was walking with their masks halfway like if Covid was nothing but a joke. Lastly there was a waiter waking around with his pants showing half his butt while taking people orders. How disgusting and the fact that a manger would not even ask him to pull his pants up is shocking. Please please avoid this place!! read more

This location doesn't seem to know what to do with orders. Three times in a row they didn't put the blue cheese/ranch and carrots/celery in the order. Don't have kids drink, so they don't include it and don't change the price. This place is a must not order from. read more

I recently found out they opened this Buffalo Wild Wings in Willowbrook Mall. It's new, nice, clean and tons of screens! So after some shopping at the mall I stop and get some wings. So far, every time I go, they seats us quick and the service is good. I usually order a strawberry lemonade, a combo platter to share and traditional wings or boneless wings on other times. They also have specials on Tuesdays. read more

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One of the worst dining experiences ever. Ariana was the only bright spot. Extremely slow service and horrible food. They are known for their wings so one would think they would be tasty. Nope! Dry and tasteless. Mozzarella sticks were cold and therefore the cheese was hard. Nachos had no cheese on them whatsoever and it was liquid cheese to boot. The only thing that was half way decent were the onion rings. And to top off our wonderful dining experience, one of the waiters had his nose exposed for pretty much the whole time. Do yourself a favor and stay far far away. And my daughter and I had severe stomach pains and diarrhea. read more

I would give it 0 stars if I could, HORRIBLE service & overpriced. I've never been to a place with such terrible service, 45 minutes to bring a check & it wasn't busy at all. So ridiculous I'll never step foot into this waste of space franchise again especially this location. read more

I would give zero stars if I could. Went today with my wife and children at 1:30. I know it's a Sunday and they are busy because of football and that's totally ok. Took twenty minutes to get seated, they said only high tops were available. I said I prefer a table and would wait...was told that it would take a very long time so we settled for a tiny high top for 4 people. Not five minutes later the people who came in after us were seated in a normal table. Sat at the table for 25 minutes, no server ever came to us or any table near us. Finally gave up left and went elsewhere. As a frequent visitor to both Rockaway and Secaucus this was a huge disappointment. Horrible experience...stay away. I never wrote a negative review before and am pretty easygoing but this was too much. read more

If you're in the mood to come here and people watch at this huge disaster that has the audacity to call themselves BWW then this is your place. Hahaha honestly this place isn't THAT bad if you want to sit and watch other people experience shitty service right along side you. I came here the opening week cause I f***ing love BWW but bro I sat at the table and waited to see a server and me and my friend looked around to see if anyone would give us the time of day and saw some dude leaned up on a counter like if he was in detention. Turned out that was our server lmao, he then took 15 min to get us drinks, another 30 to give us some cold ass wings. And never got utensils or napkins. Whatever I guess haha. Next time I unfortunately came here because Cheesecake Factory was closed :/ so I told my homie how bad this place was but he said let's give it another chance. Hahahah. Were we frickin dumb yo. The server this time wasn't completely terrible. I GUESS in comparison lol. Ol girl took 15 to get us drinks, of course. Food came out at a respectable time BUT out of everything on the sample platter, only the mozzarella sticks were good. That buffalo Mac & cheese? waCK. My homie asked for hot sauce and she deadass brought it out 25 min after he got his food. Then another 15min to bring out the bill. And to top it ALL OFF..!! He got charged for the hot sauce he didn't even use. So please if you have any ounce of self respect don't come here. I beg you read more

This was my first visit to a Buffalo Wild Wings. It was a Monday at 1:30pm. I noticed that the space is quite sizable. I ordered the Nashville Hot Chicken Sandwich as well as a snack sized order of boneless wings cooked in mango habanero seasoning. I enjoyed my sandwich while watching ESPN and FS2 on the many televisions and listening to music of all genres. The sandwich was very tasty which made me pleasantly surprised. The wings were an adventure. I was able to eat one then asked for the other seven to be wrapped up. I was given an official paper container and bag. I managed to eat everything although at a pace of 2 wings per hour. They were hot! Next time, perhaps I shouldn't try to be a hero. read more

This place sucks! Service absolutely terrible. I come here every weekend and there's a problem EVERY time. The manager was very rude and disrespectful. I don't recommend coming here. Only thing good was that yankee game was on. Don't come here go to another Buffalo Wild Wings. read more

Great place! Yes it's new and they are learning some things like any other new place. Don't listen to bad reviews. Operational they have it down by far as well as food. Nicest bartenders you could ask for! Great Happy Hour and other specials! read more

The service was really ridiculously slow. While it was not busy and Server Did not know the bar or food menu

It took 30 minutes to get 4 cups of water and 45 minutes to get chips and salsa. My friend used a tortilla chip to eat her salad. There are a bunch of Kansas City Chiefs fans here and we are in New Jersey. read more

We had to wait a long time while most tables were just left unoccupied and dirty. Our dinners all came out at different times and the food and drinks were subpar. We will not be returning. read more

Went there last Saturday evening around 6pm. The wait to sit was 35 minutes despite the fact that the restaurant was 1/2 empty (I guess they were short staffed). We decided to sit at the bar. The bartender was horrendous, slow and incapable of handling the 8 or so people at the bar. She was also unpresentable. Everything we asked for (forks, napkins, water, our drinks) took at least 10+ minutes. None of this is why I am writing this review. It was the disgusting bugs (many many many) that hovered around our food and heads. We moved to another location and the swarms moved with us. We canceled the rest of our food and asked for a manager which took at least 20 minutes. At this point our skin was crawling. The entire place was a dirty disgusting mess. The person taking names kept picking his nose and I understand that other patrons saw mice running around. We waited patiently for the manager. We have contacted corporate BWW and are waiting to hear back. We are also contacting the Passaic County Board of Health. I would recommend that you do not dine here. read more

food is on par with the bww standard, and the servers are generally pretty nice, but the rumors are true: the wait for this place is LONG, no matter the crowd size. friends and i have gone here many times, during both peak and near-dead hours, and have endured unusually long waits all throughout our eating experience: to be seated, to have our orders taken, and for the check. there's a location up 46 in Parsippany that's far more worthwhile; we can get in and out of the place with full stomachs in the time it'd take Wayne to get our order in the kitchen. just go there instead. read more

This new location so far is on point with the service, I sit at the bar and the confusing part is the giant TV set up for games... I like the Happy Hour specials and Tuesday traditional wings BOGO that's pretty great. read more

The food is good but the service is horrible. The last 3 orders I've done for pick up they manage to mess up. Something is always missing or they short us on the number of wings. Management should seriously consider taking a deeper look at the manager, staff and improving the level of service. The level of incompetence is real! read more

I'm not sure if because it's been open for only a couple weeks. But it took forever to even get greeted by our waitress maybe 10 minutes about. The food took forever to come out and when it finally came out it was cold. The waiter then screwed up the checks 2 times in a row, finally leading into me paying my friend back because we didn't want her to screw it up again. The only good part was the TV's and the water that took 10 minutes to receive. read more

Has to be the worst Buffalo Wild Wings ever . 2nd time coming here expecting different results but yet again they are understaffed. So many tables open but yet have to wait over 45 minutes to sit down. Then after we ordered our food all came at different times, I'm talking from 5 to 45 minutes apart. They are very very slow. Never coming again. read more

I was recently told about this and wanted to see what the hype about it. Will never come back to this place ever again. The service was horrible. We were waiting for a waiter or a waitress to come by our table to take our order, but no one ever should up. Had to find one ant that person was not assigned to our area. She was fine. When we did receive our food it we were so disappointed. The burger was burnt and we ordered it medium rare. Apparently it only comes me way, burnt. The fries where cold also. Spoke with the manager and all she had to say since it's a corporate company they only make it one way. I told her that's fine but not burnt or cold. At that time, we just wanted to leave. I made them take off my husband burger off the bill. Just payed and left. Don't get me wrong, but they should've hired more people to help out the staff. read more

Worst bdubs around, 70% of the restaurant is empty and there is a 40min wait. Waitress said we cant stand by the bar when its 90% empty. Would not recommend. read more

Decent establishment. Had to wait after the food came for my cutlery. Didn't get the fries I asked for. Had to wait for them. No napkins.

Easily the worst run business I have ever been to. Nobody wants to work. There is no service. No food. No joy. Nothing. Every time.

Worst place to be here. Never had this bad experience that u wait for 45 mins for potato wedges to come and they come damn cold and along with that the order for wings is still taking hell lot of time dont know when its gonna be there please never go to this place ever for wings or drinks a very bad place to be. There is only 1 Staff at the bar and its taking like hours just to get 1 drink ordered. Please put in some staff if you have opened such a big chain at prime location.Moreover drinks for the complete location is just lying over here 15 drinks lying like that they r not even distributing the drinks to people. read more

The food is good when t finally comes out. It shouldn't take 55 minutes for 3 meals to come out when the place isn't slammed.

should've listened to all the other awful reviews! No wonder there was no wait here on a friday night! Don't waste your time better off waiting an hour to enjoy some good food elsewhere! read more