Apologies for the lack of photos with this review, apparently I blacked out from hunger and just went to town before I score some drool-worthy wing photos for Yelp. So, as of late, I pretty rarely eat carbs (usually under 25g/day). It's not that I'm trying to be on some snobby diet, I just feel better when I don't eat carbs. As a result, my diet has gotten a lot healthier... BUT... Once in awhile, I still want junk food that doesn't make me completely hate myself. Honestly, chicken wings are one of the few foods that fit the bill! I can stuff my face with chicken wings (even dipping them in sauces with high fat-content) and still not totally break a low-carb diet. I really have to give credit to B-dubs for some stellar wings...they were clearly on their A-game. The wings were super juicy and not at all dry. The flavor was great and really satisfied my junk-food craving. I don't think that Bdubs has the best wings in town or anything, but I was SUPER satisfied with this easy carry-out option. I normally always opt to go local, but in a pinch, they really came through! I'll definitely remember that this location seemed to put out a quality product! read more

Buffalo Wild Wings - the logo on the box - Chicken Wings Near Me - Newport, Kentucky

Ordered online and got home to find barely any fried pickles in the box. This is what you all view as worth 10 dollars are you kidding? read more

Buffalo Wild Wings - Chicken Wings Near Me - Newport, Kentucky

Terrible terrible terrible wings, cold, and stale. When we pointed out instead of fixing, the server, Blake , simply said sorry and walked away. My last visit. read more

Take out service absolutely atrocious. If you're gonna get food from here, you better be dining in because that's the only time they actually care that you're in their restaurant. Don't order takeout. read more

The food here can vary in quality but it isn't a bad location. Plenty of parking and the staff is nice. I don't visit often but when I do it's alright. It's a standard BWW layout without much to it. read more

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Negative stars if I could. Literally the worst dubs I've ever been too, keep giving them chances but everytime is a joke. If I order takeout, theres NEVER anyone at the to-go stand or they're standing there on their phones, don't even look up knowing damn well someone is standing in front of them. When they finally do, they have the most annoyed, inconvenienced look on their face like they aren't getting paid to STAND ON THEIR PHONES AND HAND PEOPLE FOOD?! Or the bartender (who is also on their phone) makes eye contact with you multiple times and continue to sit on their ass and make you stare at your food on the shelf. I'm so done with this location and I hope all those lazy, incompetent, stupid people who work there get what they deserve. Like I get it. You hate your life and everyone around you. Just hand me my food so I can get out of your face. I'm just gonna start taking my food off the shelf if it's there. It's already paid for. And they expect us to tip on to-go orders? Hilarious... BYE read more

I haven't been to Buffalo Wild Wings in years because I never felt the food or service justified the price. My husband suggested we give it another try tonight, so I agreed--but unfortunately, the experience was exactly as I remembered. Our server took our order and then immediately sat down at a nearby booth to scroll on her phone. After dropping off our drinks, I noticed mine was wrong. It took a while to get her attention, and when I explained, she seemed annoyed. The "replacement" drink came back in the same glass, but this time tinted red. I had ordered the cherry limeade (advertised as Starry with lime, grenadine, and vodka), yet what I received was the drink I was initially served, but they had added grenadine. To make it more confusing, the table next to us also ordered the spiked limeade--and theirs came in a different glass, with an actual lime garnish, looking nothing like what I was served. We ordered around 7:10, and our food arrived about twenty minutes later. My onion rings were cold, and I received the wrong sauce. Once again, I had to flag down our server to get it corrected. Overall, the food tasted cold and microwaved, the drinks were inconsistent, and the service was inattentive. For the prices charged, the experience felt careless and disappointing--exactly why I had stopped coming here in the first place. read more

Never coming back here to eat. As she was handing us our food told us to pay via kiosk and proceeded to ghost us rest of the service. Had to get up to ask for napkins, refills and the to go box. Had a digital gift card that I wasn't able to use since no one else had the ability to apply to my bill. I didn't feel like hunting for the waitress so I will get a to go order from a different location. read more

I had Taylor last night as my server. I've had the pleasure of having her a few times. We normally only go on Mondays. I will wait for one of her tables to be open. She is so funny, kind and attentive. She makes my nights so fun!! Love having Taylor as my server! read more

I'd say you get what you'd expect when you go into a BWWs. Service is average and decent food. I'd say it's overpriced unless you're going on the BOGO boneless wing night for example! We get the boneless not dressed so they come out fresh and not overdressed! Then get your sauces on the side! read more

Buffalo Wild Wings - Boneless Wings - Chicken Wings Near Me - Newport, Kentucky

I work in a restaurant and would never normally complain but this was hands down the worst restaurant experience I've ever had. Server was attentive at first but after the food came out she couldn't care less about anything. My husband's wings and son's wings came out so hard as rocks they were inedible. The manager said it was because they were double fried but we are regulars at another bdubs and know what they taste like ... It took 15mins for someone to come back and check with us. Let the server know, took manager 10 mins to come out. They promptly replaced the wings and they were better. Then asked for boxes and a cookie with ice cream to go. She cashed us out and we waited half an hour for a cookie and ice cream to go. Dropped it off, no bag for any of boxes. No sorry about the service or the wait from anyone. Paid $100 and tipped 20% to sit there and barely eat for 2 hours. read more

Attempted to get take out. Not one employee showed up to the take out desk to help. Also heard the phone ring 8 times, with obviously no one there to answer. Poorly managed location read more

I have grown up on these great wings/flavors... I love spicy garlic. That being said. The last 2 times I ordered wings (one time dine in and one time pick up) the wings were small which was ok but then overcooked and cold. Not anyone's fault just disappointed. Don't need a handout. Just need to eat less wings in general I guess. read more

I don't typically frequent BWW but enjoy my experience there. I sat at the bar and was struggling to make up my mind on what to eat. The bartender suggested the honey bbq flat bread and it was certainly a good suggestion. I asked if I could sample a few beers before I made a choice. I was a little frustrated to find out you have to pay for each sample after the fact of paying. Didn't know that was a thing or I would have just picked something I knew. It seems that prices continue to go up but quality doesn't go up with it. Regardless, I enjoyed the meal, the bartender was super accommodating, and I know I can go back if I'm in the area. read more

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Maybe a beer, otherwise the service and quality are lacking here, especially carry out, order always wrong or missing items. read more

Buffalo Wild Wings - a tray of chips and a cup of coffee - Chicken Wings Near Me - Newport, Kentucky

There was nobody there at 4:30 on a sat and now I know why. Waited 10 mins j for a table in an empty restaurant. Multiple employees standing around doing nothing while one poor waitress was the only one doing her job. Tiny wings that took 45 mins to come out in an empty restaurant. read more

I was pleasantly surprised with NO WAIT when I arrived here with my hubby on Valentine's Day, when obvious "date places" like Longhorn or O'Charley's or Olive Garden had over an hour wait a piece. The waitress was awesome and our food was tasty too! Made Valentine's Day a lot better for me to get some good food and great service. read more

Buffalo Wild Wings - My husband with all of the TVs behind him and the bar too. - Chicken Wings Near Me - Newport, Kentucky

Ordered online this afternoon (3-ish) for a 5:50 pickup of 18 wings. Here I am, still waiting at 6:20. What a joke this place is. Claims of being short staffed, but there are at least 20 on staff currently and the restaurant is about 40% full, so I ain't buying that excuse. PS, they'll promise you a refund on your card, but you won't get it, at least that's been my experience. I don't know why I keep giving this company a chance. read more

Food is fine. People are good. Prices are stupid. Even on Tuesday when it's a special $30 for 20 wings to go is completely insane. I forgot why I stopped coming to any of these locations. Sooo not worth it. Lived up to its reputation. Order screwed up so at least they are consistent. read more

Ordered delivery from this location. I ordered cauliflower wings that arrived with no sauce on them at all. No sauce for them on the side even. They are inedible. Did not receive the blue cheese or carrots I ordered with them. There was no caramel on the cheesecake. Waste of money. Very disappointed. I've never had a bad experience with Buffalo Wild Wings before this. read more

Buffalo Wild Wings - Dry cauliflower wings, with zero sauce on them - Chicken Wings Near Me - Newport, Kentucky

I don't normally go to bdubs but we had gift cards so we stopped in. Our server was great. My food was not. My chicken sandwhich was over cooked, rubbery and hard to cut through. Although the beer was cold, the loaded tots were good, and they refunded my sandwhich.... I still don't see myself coming back. Everytime I come here something doesn't come out right. read more

I'm fairly certain the last review I gave on yelp was a 5 star for this same location. I gave that rating because we received excellent service from the staff. Now I'm giving a one star because of the attitude of a staff member: specifically the woman with the "assistant gm tag". Our experience hadn't been great to begin with - food took nearly 40 minutes to come out and when it did come out, it was cold. But the bartender who seemed to be by herself on a busy night was so pleasant, despite clearly needing some support, that I would've let anything slide. But the assistant gm, with her reluctance to help her bartender and then having a rude tone and a smart mouth with me, even though I hadn't had a great experience to begin with was really just too much. Nights arent always going to go perfect, but people in leadership positions should help to make guests feel welcome - she did the exact opposite. The food and experience isn't worth being spoken down to by the people who rely on you, I'll pass. read more

Had an amazing experience!! Our server Austin was super nice and was great! Definitely will come again.

writing this review as I've been waiting on my food for 2 1/2 hours now. officially done with this place. it was good before it was bought out but now id rather eat a bag of chips for dinner than go here again. read more

Customer service=''horrible''. Starting with the night manager....Rude servers, rude manager. Now it make sense why certain staff act the way they do. ''It starts from the top''!. read more

was super busy for March madness and still got my takeout on time! staff was very nice, even though they were swamped. I get the queso and most bdubs places jip me out of a full serving In the takeout cup but they had the container full! read more

Some of the worst customer service I've ever experienced. Gave my food to someone else and told me I'd just have to "figure it out."

We had BDubs for lunch. We hadn't been over to the Newport location in a minute. It was great! And I got a free snack-sized boneless wings for my birthday. I love their mini corn dogs! And we had enough rewards points through the app to get them for free. Great lunch! Thanks, BDubs! read more

Buffalo Wild Wings - Chicken Wings Near Me - Newport, Kentucky

It's 40 degrees out and they have the air conditioning on. All the tables are complaining and yet it's still blasting. If the heat is broken can't you just turn the whole system off? Our server came around 4 times total. Refills are not her forte. She was very indifferent to the temperature and you could tell she was checked out. Food was meh but that's pretty much what I was expecting. Waste of time and money. read more

Bdubs corporate think creatively. This place is struggling and you have a really strong brand... you can be better. Audit this location and figure out what is going wrong because it is not working. read more

Waited 30 minutes past pick up time only for the order to be wrong. No apology from staff as if this was normal. Looks like they waited to put in my order until I got there. Then gave me 20 wings with no sauce. Something similar happens every time I come here. Save yourself time and money and go to Wings and Rings. read more

The food is always average here but today it was an all time low. 1) I ordered a grilled chicken sandwich and it was a flat hammered down chicken that was very dry that came with burnt bread that I couldn't chew. 2) we ordered wings and we were given fake wings - lots of bread with a small bit of chicken. Furthermore, the wings had very little sauce on them. Almost as if it was the last bottle of the day back there they had available. 3) bathroom had no paper towels This is the last time I'll visit here. It's too bad because I would be here all of the time to watch games. read more

Friendly staff, very well managed. Easy and timely pick up service, like they where already suited to deal with the pandemic.

Extremely slow service when the restaurant isn't even halfway full. Some parts of my order were warm and other parts were cold like they'd been sitting out. read more

Used my points for 25% off and bought a bunch of wings. The lemon pepper boneless are like Wendy's with extra salt. Did not like them. called my order in, it was ready and the service was excellent. Every other food item was tasty, and the 7 level hot flats were a touch too hot, that is with no cold beer. This location is the absolute best. read more

Ordered a door dash order with them. Didnt get half the order, wings were cold, and they didn't get the sandwhich correct. For a 40$ order we got 12$ back and had to toss the entire order because it wasn't good. Complete waste of time and money. Would not order from them ever again. read more

Man I came here with no expectations, let's say that to start. Really slow when I came in and I was seated in the corner booth where nobody greeted me for at least 20 minutes. I got up and I asked the waitress who my waitress was and it was her she help me to get a drink and order my food. She was very sweet. when the food came out it was cold. It had taken a really long to get them to the table. Not great experience also the wings were really rubbery they had no crisp to em at all. Waitress was as kind as could be with all the circumstances. read more

I don't know what happened to this place but the last three times I've been in here it is awful. Slow service, cold wings, dirty, can't ever get refills, and not very friendly at all. If you are coming here for wings I would recommend going to jerzees down the road or long necks I wilder. I won't be back in this location for wings ever again. read more

Buffalo Wild Wings - Chicken Wings Near Me - Newport, Kentucky

COMPLETELY REDICULOUS! AVOID Looking for a fun atmosphere on a UFC fight night I chose to take a couple friends to this establishment. We were surprised to see how empty the place was considering it being a fight night. (Now not surprised). We jokingly asked how it could be so empty as we got seated. Our waiter MITCH (avoid) came with no enthusiasm seeming as if he didn't want another table demanded we only order drinks although we knew we wanted some appetizers. After ordering drinks and finally appetizers MITCH abruptly explained he had the right to refuse us any beverage containing alcohol. Sorry to have a subtle sense of natural enthusiasm (I own a sales company so I feel I know a couple things about customer service). Following leaving, I did see MITCH going to his colleagues with a sense of accomplishment as if he was happy he got rid of a table of 4. REDICULOUS I cannot believe the Buffalo Wild Wings franchise would accept this read more

This is single handedly the worst establishment of B-Dubs I have ever been to in my entire life. Every time I have dined in they have somehow managed to mess up my order. I tell them about my allergy every time; however, either the waitress doesn't care to write it down or the cook just doesn't care. It is genuinely ridiculous. Today will be my last time coming to this restaurant as it has taken 90 minutes for my Caesar salad to come out after messing it up already.... Absolutely absurd and the worst customer service ever. If I could give this establishment 0 stars I would. Do better... read more