Not from a customer- but from someone who was applying to become an employee. I wish I would have read the reviews and taken into account the busted parking lot with no painted parking spaces or lines before I went in for an interview. Waiting 15+ minutes for a manager every visit when there's zero (and I mean 0) customers is ridiculous and quite honestly, not respectful of my time. Throughout a few different interviews, all at different times (11, 2, 4ish) and different days; the business stays basically empty. Even during a Friday night rush, I'd barely call it a "busy night." I was also informed I had to start a specific day due to (specifically told from the manager) certain employees wouldn't train me the correct way. That's extremely unprofessional. All of your employees should be properly trained to conduct their jobs correctly and not give off incorrect information to new hires. With all this (and more) in mind, I ended up not returning to work here. I can imagine the business stays empty for various other reasons, but I recommend just going to any better location or even a different wing place. (For work and for food) read more

Granted we did come 15 mins after they opened. We got greeted immediately. Seated immediately and served very quickly. I ordered a fountain drink and my boyfriend ordered a beer. Both came out in less than 2 minutes. Quick service. Our food came out in under 10 minutes. I am a little bit confused on the hour long wait. I will have to return on a busier day. Our server was very nice. We got greeted, seated, and served by her. So safe to say that she was on top of it. read more

I really wish I would've read the reviews before coming, after eating here and reading the reviews no wonder they have a 1 star rating. First when we went in we had to sit ourselves because there was a sign that said to do so, we waited for 15 minutes until we had to get up and ask for menus. The server was nice but not as attentive as she should be. My wings were very dry I had to ask for extra sauce because there barely was any, tots were kinda cold. Both wing plates that we got came straight out of the heat lamp because you could taste it. I'm a server and I know this isn't how a restaurant works, the vibes felt dead as well not a place you'd want to be happy and enjoy food at. read more

It took almost 45 minuets to pick up my online order. There was hardly anyone in the restaurant and I only ordered a few things. Drinks were wrong, missing sauce, and food was stale and cold when we finally got it. read more

Tables not clean, took hours for my food, disrespectful service, I felt so embarassed even walking in the building I think after leaving I cried. Will never step foot in that parking lot again, matter of fact won't be in a 12 mile radius within a buffalo wild wings read more

The food came out quick and was delicious. Our server was kind and speedy. B dubs has the best spicy garlic sauce boneless wings, and they make a mean margarita too. We will definitely be back to this location. read more

Buffalo Wild Wings - Margarita - Chicken Wings Near Me - Monroe, North Carolina

Food takes too long and servers and host were ignoring us if you get william just leave

Came here during peak lunch hours. The service was friendly, fast and fresh. The whole restaurant was super clean and ready for guests to enjoy. I was able to sit at the bar and my lunch order was quick, hot and freshly made. The bartender was very attentive to any refills needed. I was very surprised at the fast service during peak lunch hours. I will definitely be back here soon for dinner this time. Also, plenty of parking since the location is within a huge shopping mall center. read more

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I've always had a good lunch experience at BWW so I decided to give dinner a try. I don't know if it's the night crew or what has happened overall to this restaurant but this was a totally different experience. First thing that I noticed was that the floor was dirty and the booth cushion was almost completely torn. Beer prices were still great but the taps need cleaned. Our waitress was friendly but she seemed to not be available when we needed her. My wings were not hot and the veggie burger was mushy. I guess the location does make a difference as the one in Kannapolis/Concord is light years better. Too bad for Monroe. read more

Do not go to this location. Worst service ever. This was the second time we have had to leave before being acknowledged by any waiters . My husband and I were sat and waited 25 min before noticing that we were never going to be served. We will NEVER return. Total waste of time and lack of staff clearly. read more

I went here the other day and was accosted by a homeless with 50 hats on. He was begging me for money and NOBODY stopped him. Until a nice quirky hostess came out of NOWHERE and single-handedly SCARED HIM AWAY. Other than that i am happy with my experience at buffalo wild wings read more

Did not look at reviews before we came.. big mistake. The place was no where near busy yet it took over an hour to get food. Which was really funny because the people that walked in behind me(yet were seated first, and waited on by a different person) ordered, ate and paid well over 20 minutes before food hit our table. Waiter had to be waved down on multiple occasions to get drink refills. Had to ask for silverware 4 different times. Every order was wrong, and food was cold. Will never return. read more

Horrible service.. the food takes an eternity to come out. The servers see you and take such a long time to even come and get your drink order. If you have the patience to wait an hour before your server acknowledges you, then I'd recommend this place. read more

This location should be shut up down asap! Every time I come here my food is cold, and service is terrible read more

Buffalo Wild Wings - Chicken Wings Near Me - Monroe, North Carolina

Came Here At 3:30pm Shortly AfterWe Became The Only Ones In The Restaurant, Ordered Mozzarella Sticks Starter Great!, Ordered Traditional & Boneless Wings Requested They Cook The Wings Well Done For 24 Mins And Said We Didn't Mind Waiting On Them To Be Hot And Crispy. We Waited 30 Min The Traditional Wings Came Out Luke Warm And The Boneless Wings For My Young Daughter Were Cold And Hard But The Loaded Wedges We Ordered Were Hot. The One Cook They Had In The Kitchen Is Lazy And Doesn't Care About The Customer Or The Job! Manager Offered To Have The Same Cook Remake The Food No Thanks! The Shining Light Was Our Waitress/Bartender Madyson She Was Awesome!!!!!!! Spend My Hard Earned $$$ Somewhere Else! read more

This location has been struggling for a few years now. Always short staffed and always slow. But recently the food has been much better, the chips and salsa are better than decent and the Buffalo wing cauliflower bites are not bad either. Unfortunately I think there's no hope, but at least the food is decent and the beer is cheap! read more

Buffalo Wild Wings - Chips and salsa - Chicken Wings Near Me - Monroe, North Carolina

Never got my wings waited an hour manager was clueless. I will not go back every time I give them second chance I regret it. Don't waste your time or money read more

I eat at this location frequently. The service is always awesome. I want to especially highlight one particular server. Kristina is one of the best servers I've had anywhere. She is always a total professional. read more

Very cool atmosphere with tasty food, will be back. I got the brisket tacos. Very fast read more

Went a couple weeks back with a big group of people and I just have to say seeing the servers work together to make sure we were taken care of was above and beyond. Will be coming back. Food was also not cold and came out quick and hot. The ambiance of the place is your typical sports bar. read more

Avoid this spot. They do not want your business and just have bad attitudes. Nasty to our large party and ended up losing three more tables of business because we waited for so long. My sister in law called and told them we had a large party and even that we'd split up. We were told 40 min to all sit together and left at the one hour mark. read more

Been a few times and don't know why I go back. Horrible service,cold food,should not need to sit at a dirty table and service that slow will not be back and don't recommend read more

The restaurant always seems short staffed and the service is hit-or-miss. The food quality is not what is used to be. I wouldn't be surprised if this place went out of business. read more

So ridiculous. I can't believe I tried it again. The wings were over cooked and covered in feathers. I asked for celery and got carrots. I had it delivered and the sauce was all over the place. I will go back to JUST WINGS for my delivery. Perfect every time. NEVER AGAIN BWW!!! read more

It's sad that I had to give even 1 star! Took us 30 minutes to even get an order taken. We went on a Wednesday night at 7 o'clock. The restaurant only had one section open, in addition to the bar. As people were leaving, none of the tables were bussed. When our waitress finally did show up, nobody could hear her because she was whispering and looking around at everybody else. Our food was decent. It took us forever to get any refills, the check or even someone to take our payment. A party of four took us an hour and a half for a simple meal. Two free burger, coupons were offered to us, but we will not be back. read more

Went to wild wings Last Saturday night to watch Duke and see fights and really wanted wings only to find out fryers not working correctly no wings no chicken at all. Michael the bartender is wonderful always on top no matter how many people at bar. read more

I'm not sure why this location is still open. Every time I order from the Monroe location the food is cold and hard. I ordered online 10 wings and wedges. The wings were cooked so long that they were all very hard and were even cold. How does a place that specializes in chickens, not be able to get it right? Do monroe a favor and close this location. Obviously your management staff doesn't care about your investment. Peak dinner time on a Tuesday and there were literally 2 tables with 4 guest at each table. No employees in sight, not even the bar tender. $26 well wasted here. read more

Everytime I go here they always get my accommodations wrong for my order. If I ask for no tomatoes, they give me tomatoes, if I ask for no cheese, they give me cheese, if I ask for bacon, they gave me no bacon! The place also always seems dirty and moist, when I went the menus had some ketchup on it and the tables have water on them. The wait time isn't good, it took them a while to sit us even if the restaurant was empty. The food is yummy (if they get it right) but I think it's better to make it at home or go to another place. read more

We gave the 2 stars the benefit of the doubt but it was definitely accurate. We have been here for over an hour and only received one entree; sad part is, we ordered an appetizer! I would understand if they were busy (which they may be with take out orders) but there's almost no one here; the parking lot is pretty empty. Our waiter took 15 minutes to ask for our drink order and another 20 minutes to bring them to us. Then another 20 minutes and one entree comes out. Needlessly say, we cancelled the appetizer. However, 15 minutes later and the other entree is no where to be seen. Finished the one entree and ended up canceling the other. We paid $20 for two beers and 10 wings (normally wouldn't be too bad but when you spend over an hour of your time it's pretty bad.) Sadly, the manager NEVER came out, and we cancelled TWO things. Our waiter seemed miserable and never explained what was going on and even made a comment about needing to go on break. I'm sorry, but you didn't work hard enough to need a break; especially when another waitress helped us more in ten minutes than you ever did. We ended up tipping the other waitress just for her help and going next door to Longhorn. Definitely do not recommend unless they change their management and/or work ethic. read more

Been here 3 different times. EVERY time the place was near empty, but still took an hour to get our food. And ALL THREE TIMES the food came out cold. Like come on... this place is awful and under terrible management to be this bad. read more

CeCe did a fabulous job and was very attentive during our entire meal! She definitely is the best waitress you have on staff and earned you some extra stars. A very different experience than we had last visit... read more

Buffalo Wild Wings - Chicken Wings Near Me - Monroe, North Carolina

If you order sides online, beware. We ordered the $6 onion rings to be delivered and this is what arrived. Much smaller than when we eat in. read more

Buffalo Wild Wings - Chicken Wings Near Me - Monroe, North Carolina

This place used to be pretty good but I don't think I'll be going back to this place any time soon. The wait times are ridiculous. Food wasn't out in 45 minutes. Ended up waiting an hour still and just decided to leave. Yeah the staff apologized a bunch and said the reason was there is only one chef working but they keep telling me it was only going to be another 15 minutes every time. If you know you can't keep up with patrons then why even try to lie about the wait time? I wasn't the only one waiting, there were about six other people who were all tired of waiting. The worst part was the restaurant looked like it was less than 50% full. read more

We came in around 11 am and there was only 6 people in here and we waited on our food for almost a hour and once part of our food came out my daughter had to wait another 20 minutes for her food. Won't be back so sad!! read more

No COVID 19 policies being followed or enforced. Big sign on door saying you must wear a mask to enter but 3 people before & after us entered & were seated without masks. I questioned the hostess & she said they were not allowed to enforce the policy. I asked if that was her managers policy & she replied that it was a COMPANY policy. We went in wearing our masks & sat outside for more safety. We were the only people outside. However, all tables were dirty. We had to sanitize our table and chairs ourselves. Then a waitress came over to within 1' of our table without a mask. Luckily we still were wearing ours. I questioned her about no mask & her answer was "you just have to ask." Many employees without masks. I wish we had not stayed but will never go back. Please beware of any Buffalo Wild Wings if this is COMPANY policy. I would give a zero if I could. read more

Used to be our Fav restaurant in Monroe. Over the last 2 1/2 years, it has been horrible. After a year away, we decided to give another try. Bad choice. Horrible service ... unattentive, unhappy, and took 10 minutes to get ticket. Didn't buss table so our appetizer dish was still on table when we finished. She didn't bring us napkins, no plates for appetizer and didn't even bring us silverware. Food was disappointing. Wings, burger and chicken sandwich was over cooked. Appetizer didn't have enough sauce in it. No towels in either bathrooms. No beer pitchers. When we left, our table wasn't bussed, along with 3 other tables with 2 employees leaning on the takeout counter. The place used to be a fun and inviting place to hangout. It's a terrible place to go now, and the first thing that needs to go is management, allowing it to be so horrible. read more

Sat at the bar with my fiancé and the minute we got there they tended to us. Food was good and so was the beer, would definitely go back again. read more

Came in after taking years off due to poor service and disorganized takeout. When we came inside, the hostess was not at her post. There was not a single person on the floor to seat us. When she finally came out, it's like she had no idea what to do. We stayed our number of people and she just looked around at all the empty tables like she didn't know where to seat us. After a couple of minutes she took us to a dirty table. It had large black streaks across it. I told her we'd like a clean table. She just stood there uncomfortably and made an excuse about the table is just like that or something. We sat down and I raked a ton of chip crumbs off the table. It was dirty. 25 empty tables in the restaurant but you're telling me I have to sit at a dirty one? We didn't even order food. Just walked out. There's no excuse for being disgusting. read more

This establishment cannot handle having more than 5 people eating in the restaurant. Imagine walking into a restaurant and seeing available seating/tables everywhere and then being told there's a wait. This location also seems to struggle keeping employees. I understand that good help is hard to find these days but the employees that show up seem miserable and lack customer service. The DMV has better service than this location. If you want to spend a dinner at a BW's where the employees need to finish their txting conversation before greeting you then come to this half-star-eating establishment. Also, when a random waitress carrying food comes to the check in counter and tells them "The kitchen is behind about 15-20 minutes so no one can be sat down.." all while having a sour attitude then maybe it'd be best to go somewhere else. Honestly, closing this place down and putting something better here would be doing Monroe a humongous favor. OR just shutting it down permanently. Waste of a business read more

Second visit, swore after first that we would NOT return, however my daughter gave us a giftcard. I checked card before we went to make sure that money was available. There was one other couple in dining room, and a guy at the bar. It took 27 minutes to get 6 wings and a burger. Then we gave them the giftcard..10 minutes later waitress returned wanting another form of payment that their scanner couldnt read the card.. my husband immediately gave his debit card.... While waitress was gone I called the number on the card again to verify funds....sooo when she returned I told her that I had just called again and she said that herself and her manager couldnt get it to read.... I wanted to speak to manager.. Manager come to the table and before I could say a word she said that she could just manually enter the card.....WHAT!!?? why didnt you do that in the first place... my husband already PAID.... she said that she could refund his card.... soooo she manually entered the card....never apologized....for the inconvenience. THIS WAS the final straw with this business. read more