Horrible service and set up for the Super Bowl. Wings are cold before you pick them up. Will be contacting corporate and they already cashed u out so you don't get any points: read more

Absolute chaos in the lobby for pickups. Waited 90 mins for a pickup order. Half the order was cold.

Mike the manager is an asshole waited almost 20 minutes for my sandwich to be remade and my waitress was kind enough to ask him not once but TWICE to have him remove it from my bill which was very sweet of her and he REFUSED! read more

Good food and good service I ordered boneless wings and potatoe wedges . I really liked the potato wedges

The service was good. Food was fresh and tasty. I would only say watch your drink. I brought it to the attention of my server and management that hair was in my drink. Management notified me that she didn't understand could have happened. I explained that it could have easily happened with my server having her long black hair swinging. Management offered to replace my drink and provided the table with 10% off. The experience wasn't bad, but I would have enjoyed a hairless beverage. read more

Buffalo Wild Wings - Chicken Wings Near Me - Bourbonnais, Illinois

The ambiance was fine, but the service was horrible food came out cold and gross. It felt like it was sitting there for about 20 minutes before it got to our table. The waitress was very rude and disrespectful. Was always giving us dirty looks. The cheese curds were very good hence the one star, but definitely not a place I want to go back to. read more

Standard Buffalo Wild Wings experience. Joint was clean. Service was friendly but disjointed. Good beer selection. Food was decently executed at fair price. Gets job done if looking for wings in area. read more

Food: boneless wings (what are boneless wings), with Parmesan/Garlic, ranch dressing. One thing I love is the actually give you enough dressing to dip. Chips and salsa with salsa for all the chips Service: service by the entire staff is always great, especially Margaret at the bar Ambiance: always friendly, lots of TV's for your sporting pleasure. And if you don't see your game, ask a manager, they will find your game on a tv near you Overall: A++ read more

Bad experience .. wings are Ok but for a specialty dinning they should be the best.. atmosphere has changed ..tables, chairs, floor is dirty .. smells bad when you walk in .. no real silverware.. no good napkins.. no wet wipes for wings .. what's going on.. how do you do wings with no way to clean up.. guess that is why the place is a dirty hole in the wall now .. you need to get it together ..clean it up.. and provide better napkins ..and work to make your wings the best.. I believe your restaurant is on its way to a slow death.. read more

I'll give BWW 2 stars because the food is decent. The servers are very inattentive. Automatic gratuity really screws your workers because a forced tip gets nothing extra from me. Bathrooms are terribly dirty and tables are barley wiped before customers are seated. I would definitely not recommend this BWW to anyone. read more

The food is great when they get it right. Burgers will be made wrong, items will be missing from my order, and even once, my take out order wasn't even rang in. Always check the order yourself before leaving with your take out. I've saved myself many trips back to this store to get what I paid for. read more

This is the place where the kids who are too old to go to Chuck E Cheese anymore go, its the kind of service and food you would expect.

The food here is no problem at all for me. The problem today is that I walk in with my significant other for a special night and go to the optional high top and the service was not that great. I will not name people but I sat long enough to figure out what I wanted to drink and then that came to the food too and still not greeted or even asked what to drink at least. So we just walk back to the from to ask for a booth because maybe no one seen us and it would be easier and was still not asked if I wanted anything to drink at all even after I had told the manager. Then a group comes in after and they are quick to serve them. Hmmm... So with that said I shouldn't have expected anything extra huh? Hopefully no one has to go though that. The embarrassment today. read more

Friendly service, good food. They were also packed full the night I went, but still managed to get me a table quickly.

I love hot wings, one of my favorite foods but I think I am done coming here for the lack luster food. The last 3 out of 4 times, we've had a handful of undercooked wings. I could understand maybe one here or there but 3 or 4 every time? I would have given lower stars but I've not received bad service here. Even upon telling them of the undercooked Chicken, they are more than willing to resolve the issue. read more

Let me tell you, I don't post many reviews, but the young lady who served us on Tuesday hands down deserves it. Kegan, I hope that's how you spell her name but she provided probably some of the best service I have ever received. I have been in customer service my entire working life, and she hands down is amazing at what she does. Hope you guys keep her around, she will do wonders as a manager some day. read more

Got the 20 piece mild boneless wings and 2 20 oz bottles of Pepsi Off DoorDash First of all, wings were SEVERELY undercooked and I never received the drinks I had ordered. And when DoorDash called them, they stated that I was making the whole thing up to get free food. Won't ever be ordering from them again.. thanks a lot. read more

We got seated quick and our drink order really fast which was nice. But down hill from there. Our waitress never gave us or even asked for refills on our drinks. I would have asked but I should t have too. Tip reflects stuff like that. My wings had very little sauce on them while everyone else's were soaked!! Now here's the kicker. I think it was something like $6.49 for a large fry!! Are you kidding me? I thought maybe $4-$5, what a ripoff. We usually have some descent food and good service but this time just wasn't worth it and I was really disappointed. BEWARE of the 6+ dollar fry that maybe cost $1 to make. I'll try back again but from the reviews this place has gone down I've the years. read more

Went there on a Monday night at 8:10 pm. Had Placed an order online for that time of pickup at 7:45. The order was for two chicken wraps and a bucket of boneless wings. Nothing difficult or extravagant. At 8:30 the food still wasn't ready. I had a 5 month old getting impatient so I inquired on the status. We were told the "kitchen is short handed" and there was nothing they could do about it. When the order came out they had forgotten to include one of the chicken wraps. Ugh wth. Another 5 minutes before that came out. No apologies no anything. For an 8:10 pickup that was put in at 7:45 when we left at 8:38. What's the point. This place must be a training center because the manager was running around all covered in sweat. Gross. Wonnnnnnnt be back. read more

Driving to Chicago O'Hare airport, we stopped at this sports bar & restaurant for lunch prior to our flight home to California. I'll make this review short & to the point: - Good, meaty buffalo wings with plenty of sauce options - Ice cold beer on tap @ $2/pint - Friendly, midwestern service A note of caution, though: I would recommend against eating spicy wings & drinking draft beer prior to flying, if you know what I mean. read more

This place is ridiculously packed all of the time. No clue why because the food is mediocre. I guess that it's good for what it is but it's not the kind of place that should be in high demand every night. There are SO many better bars and restaurants in town to watch a game. Don't even bother coming here on a night when there's UFC. We came here a few times to watch it and either couldn't get a table or had to show up 3 hours early to get one. By the time you figure in that the UFC usually lasts 3+ hours plus the 3 hours sitting in a table, you pretty much never want to step inside of this place again. If I do come to this B-Dubs, I get carry-out. They used to screw my order up a lot, so I like the fact that they take everything out of the boxes and show you to make sure that you don't get all the way home without what you wanted. The boneless wings are the best and are on special Thursdays. I also enjoy the queso + chips or the nachos with chili AND chicken -- I live on the edge. I'm weak and don't have a palate that can handle spicy so I like the Parmesan garlic or honey BBQ sauce. You can also try the Blazing Challenge depending on how daring you are. It's pretty disgusting to watch someone take the challenge, but to each their own. Service is usually pretty good, especially if you sit in the bar area. Managers are really nice and usually make small talk with me when I come in. read more

So I don't know how good I'll be at reviewing the entire menu as I always "chicken" out and go for the wings. I can never try new items when those boneless wings are staring at me through the menu. The sauces are always tasty, and I've never really been disappointed with the quality. They usually have some pretty good drink specials for your regular domestics and also stuff like Blue Moon and Killian's. You could eat here, have a couple of drinks and not totally break the bank. The only thing about this B Dubs is it is usually insane crowded on the weekends. I know that I can't expect more from the only B Dubs in the area and not a lot of other surrounding options, but I've had to wait quite a while before to get a table. Other than that, this place is great on service and has a pretty friendly staff. I've always had a good waitress and would gladly go back here again when I'm in the area. read more

This Buffalo Wild Wings is actually falling off bad. I went the other day and they actually said they were out of wings and only had burgers and salads. It's called Buffalo wild "wings" and they didn't even have wings. Nice. Not to mention the waitress took an hour to come give us our check after we got our food. What happened? read more

I asked For a refund on an order I never received and the manager accused me of lying.

The staff here is great! Sat down and within a minute I was approached by our server ! It's extremely busy during lunch hour and to receive that fast of a response it unheard of in most places , food arrived quickly with great presentation. Will definitely come back! read more

Buffalo Wild Wings - Coldest beer - Chicken Wings Near Me - Bourbonnais, Illinois

I went out yesterday for the first time since March. The fried pickles were very good. I had the grilled chicken club sandwich. The chicken was very thin and it didn't have any seasoning. It was tasteless. Disappointing since it wasn't cheap. Nice outdoor patio but they were not enforcing mask policy. read more

Always service with a smile and a great place to catch a game or two or three. I'm a wing man from way back and was very happy when B Dubbs came to town. read more

Buffalo Wild Wings - Half hot half Caribbean jerk. Which is which!?!? Love it. Time to chow down! - Chicken Wings Near Me - Bourbonnais, Illinois

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STAY THE HELL AWAY FROM THIS PLACE-BIG RIP OFF-If you really cared about my visit you would have contacted me already your Bourbonnais store manager treated me like he didn't know what I was talking about when 4 separate customers agreed with me that my sandwich wasn't more than a finger snack I got pictures of what was served to me and it was cold and served to me in 3 minutes of ordering it I also believe that I was given the same sandwich that another customer cancelled 20 minutes earlier and why I believe that is that I was billed for his meal and I had to let them know that I wasn't paying for his meal THAT IS MESSED UP I was very disappointed in my meal and having 2 waitresses and a manager hovering over me trying to push me out while I was eating is disrespectful and I think that I should not only get a full refund back but also my tip because when I told the waitress as I laughed at how small my sandwich was she immediately said she was getting the manager when I told her repeatedly not to I will never eat at this place again and I'm contacting yelp and also putting a picture of this meal on Facebook and I hope it goes virial read more

Wow .. sorry for all the single moms out there with more than one kid. So I'm a single mom tonight.. My hubby is away at work and staying in Peoria for 2 nights. I've never been denied my BWW kids club cards before. The manager would only honor one of my kids club discount cards because I'm alone .... with have 3 kids and when I've been here before with my husband or other friends & family they credit all 3 of our kids. I've never been denied before. Seriously that's one of the reasons why I chose to come here tonight. SMH ‍... sad. But on a positive note my server was amazing!!! read more

FALSE ADVERTISING!! Their app and website say BOGO boneless wings on Thursday available for take-out and delivery, yet when you order it is not available for take-out, only dine-in. read more

Great place to enjoy Happy hour! Nick the bartender was amazing! Wings as always great and happy hour mushrooms my favorite not to mention ice cold Busch light tall draft for 2.25. great service great place read more

Always packed...good for them. But the food is great each time my family goes. Sometimes service seams to take too long. But depends on day and time. read more

This place is pricey...so pricey I never intend on going back. I tried their garlic parmesan wings and they were spicey I do not like spicy...I offered fries with that and the cheese sauce on the fries were spicy! I ended up reordering pain fries and just eating that ended up a 50 dollar bill for average fries and ok wings....honestly I'd choose pizza huts wings before then ever again and I'd get 30/40 wings for 50 bucks instead of 12 for 50 there. Have something that isn't spicy on your menu not everyone likes spice!!!! . read more

Our waitress was great but we had to wait 50 minutes for our food and we got it wings fries everything was cold. Thing was they weren't that busy eight or 10 tables and purse empty read more

HORRIBLE SERVICE!!! From out of town and Ordered a to go order bc it's what my brother-in-law wanted for his bday dinner with the family. They completely did not include 2 items on our order and didn't want to give me a refund! After much back and forth and rude treatment bc I didn't want to drive the 25 min (one way) back to the restaurant after THEY messed up the order I was promised a refund to my card which I've never received. Do NOT recommend dealing with their terrible customer service!!! read more

Usually filled with people, guaranteed to be noisy, and the wings are almost always over-sauced (not a bad thing in my mind, but it is for some). The food is good though, which is what I go there for. Service could be quicker and probably friendlier though, too. read more

We went here tonight and it was not packed at all which was nice. We ordered our food and when it came out my burger was fine and my daughters appetizer was right but my wife's order was wrong. The girl stated she put it in wrong whit it happens. So we ate our food otherwise it would of been cold. And her food comes when we are done. Which my wife said was good. The bill came and she tried to charge us for the burger also. Insult to injury. If I didn't look at the bill I would not of notice. Was not a very good experience at all read more

My family and I really like the food and atmosphere at any BWW. This is the same. Hubby and I enjoy playing the trivia against eachother. Jai is a great server. read more

The food is consistently good but tonight was a disappointment. We went out for Father's Day and WWE Pay per view. They advertised having the WWE but then they did not order it. We could have gone somewhere else if we had been informed. read more

I'm addicted. The Food is the same as any B-dub's. The staff here is usually very friendly and it makes for a nice atmosphere to hang out with friends or family. read more