Great company and employees. Adam was the representative that came to our house and give us a…read morequote. Very friendly, knowledgeable and not pushy, which is super important. We gave him a deposit and he let us know approximately when the job would start. The crew showed up on time and immediately went to work. Nick, delegated his crew and I honestly don't think they took a break till lunch! Super hardworking crew. They cleaned up and very respectful of our property. I would give 10 (ten) stars if I could. Thanks guy's, Paul and Barb Ensminger. P.S. One more thing, if you're having new Siding put on, PLEASE take your pictures and anything else you have on your walls down. I wish I had known that ahead of time. I had a casualty, a figurine my Grandson bought me from Santa's Secret Shop fell and shattered. It didn't cost much, but he was in First Grade when he bought it and now he's 32. It's just sad.

Very disappointing. Said they were coming and didn't without letting me know. Added costs without…read moreasking. Drove a roofing nail through my ceiling. Waited until the roof was done to say the gutter job would be weeks later, leaving me with no gutters. And takes no responsibility for any of it.

We had a decommissioned C-Band satellite dish on our roof for 36 years. When we noticed that leaks…read morewere beginning to appear it was decided that it was time to remove it I contacted several roofing companies and only Buffalo's Best appeared. During a literal downpour the gentleman inspected the situation and gave us a reasonable quote of $1,200. We signed the contract knowing that the job scheduling would be unpredictable since this situation is dependant on weather On the date the work was done, we received a notification call about 30 minutes before arrival. 3 men arrived and immediately got to work. It took about an hour for the job to be completed. All of the refuse from the job was picked up, leaving no evidence that they were ever on site. The gentlemen were professional and very friendly. Before starting they explained exactly what they were going to do. My only problem was the 30 minute notice. A little more time would have been better but it doesn't impact the job. This is a great company to deal with.

After having a visit for a quote, I never received one. 1…read moretext - 1 voice mail - 3 office calls and still could not receive a quote.

I received multiple quotes to replace our roof and gutters on our house. Our appointment was…read morescheduled and Adam came out a few days after my request for the consultation. Out of all the companies that did show up ( 4 out of 5), Adam was the only estimator who actually went up on our roof and walked it to see how everything looked. Because of this, Adam's timeliness on coming out as well as getting a professional and itemized quote submitted to us and the reasonable cost, we chose to have Ava install our project. The contract was signed and job was scheduled within a week! The crew protected our house and did a great job stripping and installing new plywood, removed an old electrical service pipe that was no longer needed and reshingled our house in one day. They cleaned up the yard and left everything in great condition, which with our yard being wet and muddy, was a big hurdle! The gutter installers came a few days later and had our new gutters up in a few hours. They had their work cut out for them because it rained a great deal the days before so they were fighting mud as well. My house looks amazing with all of the improvements that Ava performed for us! I would recommend them to anyone who needs work done!

Unfortunately, I spent $30k for a new roof, including new sheeting, only to discover that they…read morewould use a really poor subcontractor to execute. Ava had to come back to fix the issues we (as homeowners) uncovered, like: -used finishing nails instead of roofing nails in high wind areas -not tarring over exposed nails -had rippling of shingles in the back of the house -ridge vent didn't get added to the full roof -broke a beam and originally used a 2x4 on one side, didn't even notify me that this happened. -didn't cut soffits where they were supposed to -put feet through our ceiling in 2 areas and I discovered it on my own They fixed all these things properly and quickly, but only after I called to explain the same sub contractors they sent back originally, didn't do a good job fixing some of them. So then I asked for their actual internal installers to come out and fix. When they did that (sent Billy), the craftsmanship was much better. Now, 4 months after installation, my brand new bathroom vents are blowing air back in and not as strong anymore. We discover it's because of the way they installed the the roof vents. The grates are pushing up against the opening so they can't open fully. I'm beyond frustrated that poor installation caused all these issues to appear! Although Ava has come out each time, if I was an uneducated home owner, I would not necessarily be able to find these issues and push to get them fixed. If you choose to use them, make sure it's not a subcontractor doing the work and that they are using their internal team.

Awesome! Came and fixed my issue in one day! Definitely the best price I received after multiple…read moreestimates. I had old siding fixed to stop leaking when it rains. Very happy!

First, my thanks go to fellow Yelpers. I used Yelp to choose my contractor. The many excellent…read morereviews led me to choose Lifetime. Cary (the owner) came in with the first of several estimates. Of the contractors I contacted, he best understood what I wanted. My house had rotting window frames, uneven bad-looking shake shingle siding that was long past the day I should have done something about it. A house down the street had the look I wanted, and Cary quoted me the price. I also asked about replacing my front and side doors. The siding color I wanted was a special order, so I had to wait a couple weeks for it to be made. It was well worth the wait. Lifetime supplied a brand called "Perfection" and it is truly perfect siding. The siding sections lock together in a way that I don't think even a hurricane would loosen them. All the rotted wood was replaced with Azek trim. The result is my 70-year-old run-down house now looks like a new build. The doors that leaked cold air during the winter are gone. I am very satisfied.

During this recent cold snap, we ended up with a serious ice dam that started leaking into our…read morekitchen. It was incredibly stressful, especially after another company had already been out and didn't resolve the issue - the leak came back the very next day. Kris and his team were a completely different experience. They fully removed the ice buildup instead of just breaking at the edges, and the problem was actually fixed. Professional, efficient, honest, and more than fairly priced. I'm very grateful for their work and wouldn't hesitate to call them again.

I was in need of a roof replacement in Buffalo for a rental property. I got several quotes and…read moreOconnor wasn't the cheapest. I did feel the most comfortable based on seeing what previous customer had to say about working with their team on similar projects. They made the process super easy, communicated every step of the way and the roof turned out great. Since then, I called them for an emergency roof repair as my flashing had issues and was letting water into the attic. They got a team member out quickly and since then, no water!

From the start of the project to the end they under promised and over delivered! I had them do my…read moresiding in Amherst NY on my home and garage along with soffit repair. There were no surprises and they communicated throughout the process from the Bid which I got same day to project completion. They were able to start my project sooner than promised which really helped me out. The worksite was left clean and the work was top notch. Highly recommend this team.

I had this company installed gutters on a home that I remodeled, I need to do a good job and did it…read morewhen they said they would. This winter, an ice build up caused severe damage to my own home by pulling down the letters and much of the facia in a certain part of the house. MavBrant not only had the lowest estimate, but they did a beautiful job. Looking at it, you would never know there was damage.

First of all, I want to thank my fellow Yelpers for helping us choose our roofer. That is what…read morewe're here for after all, right? Our roof was really a mess. (I wish I had a "before" picture. Boy, was it ugly!) My husband and I are terrible procrastinators, but we just couldn't put it off any longer. Rather than getting multiple quotes, I trusted all these 5-star ratings and hired Dalex. No regrets whatsoever. After Dimitriy made his inspection, he explained what we needed and made suggestions on improvements, then presented a detailed proposal. Everything was carried out exactly as outlined in the contract. The crew arrived first thing in the morning, big boss Alex stopped by in the afternoon to make sure everything was going well, and by 8 p.m. they were packed up and ready to pull out, leaving our driveway and yard even cleaner than it was before. To say nothing of that gorgeous new roof!

Called this company for a quote on my leaking roof. Was spoken to very rudely by a man who told me…read morethat his time was "too valuable" to come out, because he believes most customers who call this time of year are dealing with ice jams, not truly leaking roofs. He wouldn't even look at my roof without charging me. His time may be valuable, but so is my hard earned cash, which his company clearly did not want. Happy to take my business elsewhere and not give thousands of dollars to someone who speaks so rudely to a potential customer.

I would like to thank Blackrock roofing for a wonderful job changing my Roof and gutters. It was a…read morecomplete tear off with 3 layers. They changed my Roof very fast. Clean up was great and the price was good. Customer service was excellent. I highly recommend blackrock roofing. I would like to add pictures but I don't know how to do that. Thank you blackrock roofing for a great job. ​

Unprofessional, unresponsive, overpriced, rude, and dismissive during a warranty repair. If you…read morevalue your time, money, or sanity, use someone else. My experience with this company was extremely disappointing because I was dealing with a warranty repair, not an optional new service call. That should have made the process straightforward. Instead, the experience felt like avoidance, defensiveness, and poor customer service. When a business provides a warranty, that warranty should mean something. It is not just language used to close a sale. It is a commitment that if something goes wrong during the covered period, the business will take the issue seriously, inspect the problem in good faith, communicate professionally, and make a reasonable effort to resolve it. Rather than being helpful or responsive, they were rude and dismissive. The tone was not that of a company trying to stand behind its work or honor its obligations. It felt like they were looking for reasons to brush off the issue, minimize the concern, and avoid responsibility. That is especially frustrating when the customer has already paid and is only asking the business to address a covered problem. The communication was poor, the attitude was unprofessional, and the handling of the warranty issue was unacceptable. A warranty repair should not require the customer to chase the business, argue to be taken seriously, or tolerate dismissive treatment. If a customer reports a problem, the response should be prompt and respectful. Instead, this experience made it seem like customer service ended once payment was received. Problems can happen with any job. What matters is how the business responds. A reputable company addresses warranty issues directly, communicates clearly, and treats the customer with basic respect. Based on my experience, I would not use them again and would not recommend them. Save yourself the frustration and hire someone else.