We had the roof and all gutters replaced in the fall of 2025. The job was done promptly at a competitive price but we had a couple of major issues afterward. The roof started leaking at the vent pipe location. They first sent a guy who, instead of taking responsibility, completely denied there was any problem with the roof and said the vent pipe itself was the problem as it was rusted. We spent a $100 on getting the vent pipe checked out by an HVAC technician, who told us that the pipe was fine - no issues. So, I had to climb on the roof with a garden hose and run water on the roof to show that it was because of bad roof installation - I sent JP the video of the problem (the flashing of the vent pipe was not properly meshed with the shingles), and only then they agreed to fix it. The second problem is with the gutters, which are still not fixed. There is a gap between the new gutters and the roof, which is letting water to come through the gap. I have been trying to get hold of the person - they have promised to come 4 times over the last month but still have not fixed the problem. I have stayed home from work a couple of times just for it, and they did not even inform me that they were not going to make it that day. All in all, a very bad post-install service - a complete lack of professionalism! read more