Saul was awesome! We had a leak develop in our roof in a recent storm. He was able to come out…read morewithin just a few hours of my call, talk over what was needed, and ideas to re-route the gutter system that contributed to the leak - at a reasonable price. He and his crew were timely, courteous, and professional. I'll call on DGJ Brothers when it's time to replace the roof in a few years.

After a windy rainstorm, our ceiling was leaking by the sky light. I reached out to DGJ and within…read more30 minutes, I received a call back. Less than 4 hours later, Saul arrived and fixed the problem at a very reasonable cost. What a relief! He was friendly, professional and very informative. I will definitely keep them in mind for future work and recommend them to family and friends.

Called this company for a quote on my leaking roof. Was spoken to very rudely by a man who told me…read morethat his time was "too valuable" to come out, because he believes most customers who call this time of year are dealing with ice jams, not truly leaking roofs. He wouldn't even look at my roof without charging me. His time may be valuable, but so is my hard earned cash, which his company clearly did not want. Happy to take my business elsewhere and not give thousands of dollars to someone who speaks so rudely to a potential customer.

I recently had a tear off and roof replacement completed by Dalex Roofing. They also replaced some…read moregutters that were always overflowing with wider ones for greater carrying capacity. Igor, the project manager, was very flexible and easy to work with. Their price was competitive. Dalex uses high end roofing material, this was a big plus for me. And, it looks fantastic. Cleanup was really impressive, virtually nothing left behind! Would definitely recommend Dalex.

Awesome! Came and fixed my issue in one day! Definitely the best price I received after multiple…read moreestimates. I had old siding fixed to stop leaking when it rains. Very happy!

First, my thanks go to fellow Yelpers. I used Yelp to choose my contractor. The many excellent…read morereviews led me to choose Lifetime. Cary (the owner) came in with the first of several estimates. Of the contractors I contacted, he best understood what I wanted. My house had rotting window frames, uneven bad-looking shake shingle siding that was long past the day I should have done something about it. A house down the street had the look I wanted, and Cary quoted me the price. I also asked about replacing my front and side doors. The siding color I wanted was a special order, so I had to wait a couple weeks for it to be made. It was well worth the wait. Lifetime supplied a brand called "Perfection" and it is truly perfect siding. The siding sections lock together in a way that I don't think even a hurricane would loosen them. All the rotted wood was replaced with Azek trim. The result is my 70-year-old run-down house now looks like a new build. The doors that leaked cold air during the winter are gone. I am very satisfied.

I had a roof put in 3 years ago, yesterday William came out after I called and stated I noticed…read morewater. He inspected inside and outside noticing there was a crack in my chimney. He repaired (sealed it) right on the spot. This place has great customer service and take pride in their work. Thank you Willaim for being so kind and informative!

If you need a new roof, try your luck somewhere else. Anywhere…read more Communication is the worst. The quality of work is bad. Materials seem to be ok. To keep the very long story short. Complete roof replacement in November 2024. March 2026 - roof is leaking. It took about 3 weeks for a "temporary fix". Roof is leaking again - "permanent fix". Roof is leaking again - another pair of "temporary fix" and "permanent fix". Each time a new guy comes in, each time they find a new issue, each time "it's fixed for good now", each time it is not. It's been 3 months since the first leak; we are still doing back and forth. And don't get me started on drywall and insulation damage. Who I interacted with * Matthew Z - sales * Tony G - project manager (install and one of the fixes) * Matthew - fix * Elijah Simon - fix * A couple more guys whose names I didn't write down for other fixes and assessments * Bob - Director of production in Buffalo area - for coordinating fixes and drywall repair * Charlie Ray - General manager - for one text message of "we are better than this" kind with complete ghosting after that --- Now, to the long story, if you are interested. Installation (November 2024) The only two instances when I was able to speak with Tony (PM) were the call in the morning "we will be there and start in 30 minutes," and "let's go look at the roof and sign the bunch of papers" in the evening. Despite sales promising constant communication and updates. Despite multiple assurances by sales, scheduling and website of "On arrival PM will introduce themselves to you and review the job details with you". It never happened same as "PM will give you their phone number". Same stuff with "communicate any change orders with you (i.e. Lumber Charges". New lumber was brought in without any interaction with me. It was 100% needed, but it would be good to be in the loop. Cleanup was decent, but not super thorough. I collected about a 64 oz jar's worth of nails in the days after installation, including ones on a driveway. Plus some loose nails in the spring in gutters, in the attic, and on the lawn. A whole 2025 flew buy without apparent incidents - shingles are still on the roof, no apparent leaks. March 2026 - a small leak appeared. But I have a 20- or 25-year warranty, right? Yeah... And from here on, it is an epic story. * I call them, talk with them, check the forecast (no rain in the next 10 days). I agree that the leak is small, there is no rain in the forecast, and I can wait about a week for them to fix this - no problem. * Two weeks later - no call, no text, no email, no mail, no fix. But now the leak is bigger. I collected about 7 gallons of water before being able to redirect the flow to the toilet (the leak is in the bathroom) * It takes another two calls and escalation up to Charlie Ray (general manager) to get somebody for a fix next day * Meanwhile, a part of the drywall on the ceiling is soaked through and crumbles in my hands with zero effort * The next day a guy appears. inspects stuff inside and outside. Says, "I gotta do a temporary fix from the inside. In the next couple of days, the office will contact you for a permanent fix outside". What does he do? He patches the suspicious area with sealant, some tape, more sealant, and more tape. "That should do it for now. Here is my phone; call me if it leaks again" * Office does not call in the next day, two, three, a week. * I call again and get "your ticket got closed. The fixer guy closed it and said that the fix is done" * Meanwhile, it starts leaking again * another guy comes in, does a fix outside * The office schedules a drywall guy to fix the whole * Drywall guy patches the whole and says, "I'll be in next week to paint it" * Next week it leaks again. same place. patched drywall is soaked wet again (not to the point of collapse this time) * another round of dance with the office * another guy comes in, checks the roof outside, and without any word just drives off * I go to the office physically. Meet with Bob and Tony. Tony "will be fixing it for good tomorrow" * Next day, Tony and one other guy are here; they replace the pipe boot and a patch of shingles. Turns out the pipe boot was much bigger than it needed to be, "that's why it was leaking". But the new boot "will fix it for good." Worth mentioning that Tony was the original PM on installation. * About two weeks after that, the roof is leaking again in the same place. * Another round of me going to the office, meeting with Bob (who promises a fast fix with the best fixer guy they have "today or tomorrow"; and bunch of other stuff) * "Today" the best guy couldn't make it. * The next day, "the best guy" couldn't make it to me either, so they sent another "super fixer guy" from Rochester (I'm in Buffalo) * He fixed something and was so eager to run away that I basically needed to catch him * A week later, and I have not a peep about drywall. But fix (#4) holds (for now) 06/19/2026

I am not related to this company; I am customer. WOW!! This is a great company. I needed a…read moregutter replacement for my whole house. I received an estimate from another company last year which was about $5-6,000 higher than what I was seeing online for this area. So this year, I called AVA. Adam came over, looked at everything and gave me an estimate that was right on the money. He explained everything - how much gutter I would need, how many downspouts, special color options, installation - everything. I received the estimate the next day and could not believe what a good price they gave me. The job was completed the following week The house looks beautiful - and I now have new gutters that exactly match the house trim, large enough to handle the weather the house gets `AND GUTTER GUARDS!!!! The installers were so professional - meticulously neat and efficient. We even had a neighbor from down the road stop and ask the installers and how to get an estimate for his own house. I am so impressed by this company and highly recommend them to anyone who has roofing, gutter or other needs that they provide. You won't be disappointed. Thank you AVA!!!!

Very disappointing. Said they were coming and didn't without letting me know. Added costs without…read moreasking. Drove a roofing nail through my ceiling. Waited until the roof was done to say the gutter job would be weeks later, leaving me with no gutters. And takes no responsibility for any of it.

We are in the process of getting estimates for a new roof. We had a company postpone yesterday's…read moreestimate due to the weather and agreed to stop by today. That company and Adam from Rott both showed up at the same time. When I answered the door Adam was angry. He asked if I scheduled two appointments at the same time. I told him my husband did the scheduling and I would go get him. He said never mind, have a good day and stormed off. The other roofer told him that he would wait in his truck until we were all done . Adam told him never mind then sped out of our driveway and sped down the street. I did call Rott to let them know how their company was being represented. Such a disappointment. Edited to add: Bob from Rott called this morning and had a very nice conversation with my husband which included an apology which both my husband and myself appreciate .

I called for a quote and was given a long explanation about how both owners need to be present and…read moreon and on.... I believe they would have pushed us to sign a contract because they were already being pushy on the phone.

The Good: - The…read morepre-sale process was smooth. Jake had an excellent presentation - They were the lowest bidder - The roof looks good and I have not had any issues with it. - Their "A" team came out to correct some issues (the flashing looked like it had been installed by a 4th grader) The Bad: - I was told that a PM would be onsite the entire time. In reality he was on site for maybe 10% of the project - My project was sub-contracted out to a another team and I was NOT informed of this. This became a major problem when I started having issues and could not talk to anyone (the subcontractors did not speak english). Note that Buffalo Fresh Roof is NOT the company you are signing with. The contract is actually with Bors Pros Construction - Within an hour on the first day, the protective tarps had come down and there was debris raining down on my deck and flower beds. When the PM showed up at the end of the day, he said that this could not be helped. Of course, that is garbage - they wouldn't put the tarps up if they didn't have a purpose. Also, this is not what I was told in pre-sales. As a side note, I saw the same sub-contractors working on a project down the street for another company a few weeks later. There were no problems with the tarps on that project. - The roofers decided to try to do a u-turn in my lawn and got stuck (I still have the ruts). They then gave me attitude when I refused to try to pull them out using my truck. - I have damage to my gutters, deck, flower beds and lawn. - I am still finding nails around the perimeter of the house To be fair, the PM did knock off the additional cost incurred in replacing some of the plywood. It wasn't worth what I am going to have to spend in the spring to fix my yard, flowerbeds and lawn - I just wanted them gone.

These guys were great. The roof over my restaurant got damaged by ice and wind during the january…read morestorm and Jake had a quote ready on the spot and got it to my insurance. From the time the damage happened to the time the damage was repaired it was just over 1 week. Thank god there are people out there who know what they are doing! Could not recommend these guys more!

I had to get my roof fixed on my newly purchased house for insurance reasons. Amherst roofing was…read morein my budget and did a great job of getting the job done quickly and efficiently. Definitely recommend!

My experience hasn't been the best…read more The first issue is a roof leak that started 2 months ago. Amherst didn't offer a temp solution and it took them two months to replace. Part of the delay was definitely weather (thankfully the leak was minor), but there was poor communication through that process requiring multiple follow ups on my end so I could have an understanding of progress. The initial estimated time had been 3 weeks (seemed optimistic to me). Two months is obviously a bit of a difference and more than I was expecting, even with weather. Holidays probably came into play, but no communication. Promised communications didn't happen, consistently. I have sympathy due to the weather but the lack of a communication/follow up on promises is a negative mark. Estimate: onsite estimate service was friendly, helpful, and solution oriented. This won me over vs other companies that were "do the minimum" and some just knocked and then left without talking with one that even failed to send an estimate. Pricing was similar to the competitors that responded and sent me a quote. Amherst was only a couple hundred higher. I was willing to pay slightly more based on the positive estimate experience and reviews, but I question the wisdom of that now. Onsite: One of the workers peed on the snow in my back yard. I don't know why they didn't ask for the bathroom, but dude... gross. Don't worry, I didn't photograph. I know people gotta go, been there, but I have a bathroom. Also, my garage door was slightly opened about 6"(currently it's busted because a cable jumped the spool and so it requires work to open and gets stuck unless you work it). It's been closed for days waiting for a warmer/dryer period for me to spend a couple of hours attempting to fix. This makes me suspect the worker who peed in my yard also attempted to access my garage, but my camera didn't capture it so I'm uncertain. Not sure why else it'd be open on the day they did work. It was closed before. Thankfully opening all the way would have made a huge screeching racket, so while I haven't checked I suspect nothing was stolen. They needed a spot for a large dumpster placed in my driveway and cars to be removed. Just heads up that they'll want a dumpster as close to the roof as possible. Colors were slightly different from initial conversations (trim was supposed to be black (based on remembered verbal conversation) but were white. Roof tiles were green and the fact they were a very different green wasn't brought up until installation day. I appreciated it being pointed out but I was a little annoyed it wasn't mentioned on the front end. Cleanup: I didn't understand why reviewers posted about the "good cleanup" jobs of contractors. Oh boy do I understand now. We found 16 nails in our drive way in just five minutes of looking in a 10'x10' space. (Checking this morning: Our deck has nails and in our neighbors driveway I found 4 nails.) Thankfully we still had daylight to check our driveway before parking our cars as I'm pretty sure we'd have lost at least one tire. I'm extremely unhappy about this as magnets exist and can be used to sweep for nails or metal detectors can be used. Those methods would both be cheaper than me replacing my tires and I'd absolutely be looking for reimbursement. Also nails on my wife's office front steps that she didn't notice last night but were twisted and could have caused harm. Her reaction is significantly less calm than my post might indicate as she STRONGLY vented her feelings about it. Thanks Amherst. I had been two stars, but that dropped it to one. Photos: I was promised photos of work done, but they haven't been sent as of this review. The job itself? Ask me in ten to 30 years I guess. I mean, a roof lasting is sort of the bare minimum of expectations. What sucks is that this had seemed the BEST of the contractors I received quotes from and based on Reddit reviews. I've only had a couple positive experiences with Buffalo contractors and I'm not sure if this is a sign of the times or specific to Buffalo. Before COVID when I lived in other states/cities my experiences were significantly better with contractors. Now it feels like there's a bare minimum level of care to do a job well. Paying a little more doesn't seem to have gotten me a little more. Will I use again? Right now that feels unlikely but the other vendors seemed like they would be equally bad so I'd probably check Reddit/yelp for the most recent reviews as things change. At least, in theory, I have a lifetime warranty.

Wow, awesome. If your like me, overwhelmed with reviews, stop reading reviews and hire Home…read moreHandyman Service. Louis (owner) was super responsive from the initial inquire to final wrap-up. I had to get my back roof (2nd & 3rd) floor decks (flame down) redone along with railings and a considerable amount of water damage. The team did an awesome job, quick and professional. Loving my new roof deck.

They said they would call me. Never received a call back from them. Waited for 5 days. Will find…read moresomeone else to provide the services I need.

We recently had our addition roof completed by Home Improvement Center, and we couldn't be happier…read morewith the entire experience. From start to finish, their team was professional, reliable, and incredibly detail-oriented. The crew showed up on time each day, worked efficiently, and kept the work area clean and organized throughout the project. The quality of the roofing work is outstanding--it blends seamlessly with the rest of our home and looks fantastic. You can really tell they take pride in their craftsmanship. Everything was completed on schedule, and there were no surprises along the way. If you're looking for a trustworthy company that delivers excellent results, I highly recommend Home Improvement Center. We will definitely be using them again for future projects! Thank you !

i would highly recommend Home Improvement for roofing and siding. I had Josh come out for a quote…read more(one of 5 that i got) they were not the cheapest nor were they the most expensive. Josh was knowledgeable and pleasant. He was also the only one to point out to me the 2 layers of siding on my home (there was old wood shake under the existing vinyl). I liked everything about the way he did business, so I went with them. The roofing was done in 1 day and the team of 13 guys he had was efficient clean and very pleasant. A Lead showed up for the delivery of the roofing to make sure it was properly placed to protect my driveway. The team that came to do the siding was just as good. They all seemed very happy to be at their jobs and just did a fantastic job. I had all the windows and doors rewrapped and had all new gutters. My wife and I couldn't be happier.