We had Buffalo Roofing complete a tear off / new wood, fascia, soffit, shingles, gutters and…read moresiding completed in March 2023. No small job as seen by picture. After the storm January 2024 with 8 foot dropping in the greater West Seneca area. A week later with the melt we discovered a few of gutters had pulled away and a couple of wind driven siding needs. I contacted Mitchell and spoke with Faith in the office on Monday Jan 29, to be told someone would get back top me in the next couple of days. Wednesday Jan 31, 4:45pm I get a phone call from Mike Buffalo Roofing, could they stop in a few minutes as they had just finished a job close to me. 10 minutes later 3 trucks, 1 trailer & 6 men arrive and correct the damage. They did not have enough gutter hangers to complete the job and said someone would be back sometime in the week to finish up. Thursday Feb 1, literally at 8 am a Buffalo roofing truck pulls into the yard. 2 men are up on the roof before I can coat up and make my way outside, finishing the extra hangers. I could not be more pleased! Great service! Terrific follow through! Not what you hear about most roofing companies! Many thanks.

Had fascia replaced after wind storm. They did a great job, would use again! The estimate and…read moreactual work was done in a timely manner!

Let Andy and his crew take care of you TOO! Don't be afraid of roof replacement. Expert Contracting…read moreliterally have you covered. They gave me the best price and best service. The estimate process was easy - you don't even have to be home. I got 3 quotes and theirs was the best and I read all of their reviews. They got to my house faster than expected. They arrived with a substantial crew and got my new roof on in less than 1 day! My property was spotless when they were finished. They were both easy and pleasant to work with. I highly recommend them for your roofing needs!

Andy and his team installed a new roof on my stucco house with two new additions and a covered…read moreporch. The roof lines were very complicated (lots of vaulted ceilings). Special roofing material was needed to connect the original roof lines with one of the new additions. Andy's roofing crew couldn't have been nicer or more professional. The new roof looks amazing and has helped transform a tired older home into a modern 'new old' home. Thank you so much, Andy and the rest of the team at Expert Contracting!

Unprofessional, unresponsive, overpriced, rude, and dismissive during a warranty repair. If you…read morevalue your time, money, or sanity, use someone else. My experience with this company was extremely disappointing because I was dealing with a warranty repair, not an optional new service call. That should have made the process straightforward. Instead, the experience felt like avoidance, defensiveness, and poor customer service. When a business provides a warranty, that warranty should mean something. It is not just language used to close a sale. It is a commitment that if something goes wrong during the covered period, the business will take the issue seriously, inspect the problem in good faith, communicate professionally, and make a reasonable effort to resolve it. Rather than being helpful or responsive, they were rude and dismissive. The tone was not that of a company trying to stand behind its work or honor its obligations. It felt like they were looking for reasons to brush off the issue, minimize the concern, and avoid responsibility. That is especially frustrating when the customer has already paid and is only asking the business to address a covered problem. The communication was poor, the attitude was unprofessional, and the handling of the warranty issue was unacceptable. A warranty repair should not require the customer to chase the business, argue to be taken seriously, or tolerate dismissive treatment. If a customer reports a problem, the response should be prompt and respectful. Instead, this experience made it seem like customer service ended once payment was received. Problems can happen with any job. What matters is how the business responds. A reputable company addresses warranty issues directly, communicates clearly, and treats the customer with basic respect. Based on my experience, I would not use them again and would not recommend them. Save yourself the frustration and hire someone else.

I needed a roof done for my house in WNY and Black Rock Roofing came highly recommended. I reached…read moreout for at least two other quotes, and while the other quotes were competitive what made Black Rock stand out was Joe's continued persistence and communication. The quotes were all very similar. The biggest unknown with this particular roof was the damaged plywood underneath. Communication was clear that the quote included 5 sheets of plywood and anything above that would cost more. Well, unfortunately - we did indeed have to have more than those 5 sheets and they came in at a hefty $85/sheet. A bit more than some of the other quotes received. All in all, I paid about $900 more than initially quoted, but the communication throughout the process was good and the quality of workmanship seems great. Hopefully won't have to do this again soon. Also, I live in California so being able to manage this process remotely was amazing and thus a vendor with great communication was much needed. Thank you to the staff at Black Rock Roofing! Hope I won't have to call you again anytime soon ;)

CW Construction is an outstanding company. I recently had the roof and gutters done on my house…read moreand detached garage.Dave was great to deal with from estimate to project completion. He explained the process thoroughly and concisely and addressed any concerns I had. The workmanship was top quality from start to finish. In addition, communication was excellent. As an added bonus, they also provided the lowest quote that I received. I would absolutely recommend Dave and the crew at CW Construction.

Hired for gutter repair work…read more CW construction replied quickly. They came out and gave me an estimate where a competitor wanted to come out and do the work but wouldn't give me a ball park number first. Others didn't respond. The weather caused the appointment to be pushed multiple times (snow and high speed winds which is what caused the damage in the first place), but the work is done and the gutter appears very secure now. Pricing seemed reasonable for the time and materials used. They were friendly and open to various payment options. The estimate came slightly under the quote, (rounding distance so very slight) which is always nice. Notes: I know it's hard being a contractor and taking calls while working, but more prompt notifications about appointments being moved would be nice. Communication wasn't timely but I had the sense that there wasn't a home office fielding work, so I'm certainly more understanding. Hard to be timely when you're dangling from roofs trying to get work down before the next storm wave. They were certainly better than some other contractors I recently worked with.

During this recent cold snap, we ended up with a serious ice dam that started leaking into our…read morekitchen. It was incredibly stressful, especially after another company had already been out and didn't resolve the issue - the leak came back the very next day. Kris and his team were a completely different experience. They fully removed the ice buildup instead of just breaking at the edges, and the problem was actually fixed. Professional, efficient, honest, and more than fairly priced. I'm very grateful for their work and wouldn't hesitate to call them again.

I was in need of a roof replacement in Buffalo for a rental property. I got several quotes and…read moreOconnor wasn't the cheapest. I did feel the most comfortable based on seeing what previous customer had to say about working with their team on similar projects. They made the process super easy, communicated every step of the way and the roof turned out great. Since then, I called them for an emergency roof repair as my flashing had issues and was letting water into the attic. They got a team member out quickly and since then, no water!

We can not say enough about how pleased we are with the results of the work that you folks did…read morelast week. A new roof, with a new skylight, done in one day and it looks just great. New gutters and covers the next day. When you folks arrived and started working the intensity of the work made it look like someone had kicked an anthill open. Everything perfectly done in a short time at a very fair price. What we say here cannot really express how satisfied we are .. Thank you.

I did not have any service done but my neighbor did. The roof looks good. My complaint is the…read moreexcessive noise created by loud workers and blasting music. Workers should show common courtesy to surrounding neighbors.

Over the last 10 years or so Ivy Lea has sided my Daughters house, her MIL's house and windows and…read moresiding in my brothers house. Last fall they replaced the rubber roof over my Kitchen. While the roof was open they installed 6" of cellulose insulation over the12" of existing fiberglass. Happy to say the quality materials and professional workmanship are still there. Mark and the crew kept our house dry even with the unexpected rain during installation. I was happy to see how little ice I had on my roof with all the snow we had in North Evans this year. Mark and pleasant, courteous and did a great job cleaning up. The job was completed in its entirety just as Brad described, no " we'll come back later and finish the few remaining pieces" Thanks Ivy Lea for a great job.

$$$ These guys are about the Money!. I got a quote and almost fell over. I mean i get it you wanna…read moremake a buck but 20 grand for a 2 block driveway about 40 feet long. Now, if your upper middle class and have some extra cash, go for it. I'm sure their work is excellent. Falls in my category of call the Kirby vacuum cleaner guy... Not for the average , more the above average.

Five Star just completed a Siding job on my 1890 Queen Ann Victorian Home. With the challenges of…read morethis style of home, they did a terrific job at a very reasonable price. Everyone was easy and pleasant to deal with. Many thanks to Brian and especially Sergio with his skills and how he paid special attention to details, which made such a difference in the outcome. I couldn't be happier

The name says it all, 5 Stars! We contracted 5 Star after we suffered a house fire. Mike and his…read moreteam restored our house in better than new condition. Would hire again and again. They covered every aspect of the rebuild. From the roof trusses, sub floor, dry wall, spray foam, pluming and electrical. Top notch team.