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    Budget Storage Calgary

    4.0 (1 review)
    Open 7:30 am - 6:30 pm

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    5 years ago

    Great place for storage! The workers are very kind and the process was simple and smooth :)

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    Red Mile Moving

    Red Mile Moving

    (13 reviews)

    DO NOT use this company. I spent over 4200 on my move (including 13 months storage) and I'm being…read moreghosted by the owner, Adam Berg. Issues include overcharging, damages, and missing items including my mattress. I am severely handicapped and left without one until resolved. My property was pulled out of storage and delivered to my new home August 2, they were almost 5 hours late, no one answering the phone. Items were damaged, furniture scratched, soft items with yellow water staining, boxes and bags torn or broken. The move in was just over and hour, they tried to charge me for 1 extra hour before arriving and after, $909, after quoting $650-825 over the phone. It took less time than he quoted. My mattress and multiple other items were not delivered, but I was promised they saw them at the warehouse and we're going right back for them. The owner was on the phone directing his team to leave for the next job instead. I had the word of the man delivering. I was pushed to pay or the clock would keep ticking (and charging) until I did. It is August 15th and no word from Adam Berg or anyone else at Red Mile. My items have yet to be delivered, over charges for having to sort through my items that were mixed with another customers were not addressed. Additional time at the warehouse and at my house were charged. Phone calls, emails, Facebook, Kijiji, Google, etc ads we're going up but no response to my requests for contact on any platform. I tried driving to all three addresses I found online, two only post codes, and could not find them. I now see he changes the address on each ad. I had requested the address when I sent my items to storage last year and was given an address that does not exist. He had assured me his storage was insured and now I doubt that. I followed their terms and conditions and filed a complaint within 3 days, I still have no response 2 weeks later. I am severely handicapped and they left me without a place to sleep, and I cannot afford to replace those items after being charged for their additional time and the move. I DO NOT recommend using them, and have filed official complaints with the BBB.

    I called Red Mile, spoke with Adam and he advised me that my move would be approximately 4 hours…read morewith 2 men. Since I have used Red Mile with every move since 2006 and refereed many many friends and co-workers he offered me a reduced rate. I was happy with that. Two movers and a 17 foot truck. Discounted rate for this options was $89 per hour plus one hour travel time. 2-3 hours we would have a 3-4 hour bill or a price range of $267 - $356!! Perfect!!! Wanting to minimize how long I would be out doors, chose to go with 3 men instead of 2. Got a new quote and it would be 26$ or so more an hour. Two guys showed up not 3, no one bothered to call me to let me know that there had been a change, I had to ask them why only two, he could not find a sitter, We are dealing with a crises medically so I totally got that. Back story..5 years ago they moved me from a one bedroom to a two bedroom condo, using an elevator that was not reserved - 4 hour move. I did suffer some damage it was minimal and just replace the part that was lost. Jumping forward...Same content, same furniture, same moving company with an elevator that was reserved..took 6.5 hours. Towards the end additional men showed up, asked why they were here, they advised that my movers were supposed to be helping them with another move. I was grateful because I was now concerned how high this supposed 4 hour move would cost me. One of them actually remembered me because they were one of the amazing duo that moved me the last time. I want it notedj that my current movers were wonderful, very professional, amiable, polite, courteous, very helpful and even offered to place 2 boxed in the front of the vehicle because there was no room in the back . Issue is the lack of speed and them stating that the slates were already lose, they were not but I dont really care about that, bit of epoxy or contact cement will fix that. My greatest issue is with Adam's response to my emailed concern. Adam identifies as the owner of Red Mile Movers in a previous review. I sent him an email, was polite precise, admitted to keeping the movers waiting for 20 minutes while I went to the bank. Instead of acknowledging my concerns he sent me statistics, justifications, and excuses, commenting that he sent me his best movers. I really dont care about all that. All I wanted from him was to have him acknowledge that my move went waaaay to long, potentially refund part of my cost, why he could not take a moment to call me to tell me that my 3rd mover could not make it. A good customer service gesture would have been to simply acknowledge my concerns period!!! I got none of the above, instead he offered my friend 10% of her move. How does that compensate me? From my personal experience I would strongly suggest you choose another moving company. Owner will treat you with absolute indifference! Adam I will never recommend your company to another co-worker, stranger or friend again. I figure you got an extra 200 from me, good for you, you will loose even more with the amount of people I would have continued to send your way.

    Budget Storage Calgary - selfstorage - Updated May 2026

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