Enterprise rental is the worse. I was in an accident in May where my car was a total loss. I was…read moregiven a car through Enterprise. On my way home a flatbed rubbed up against my car. There was a black rubbery streak on the right bumper. There was no paint or structure damage. It needed to be buffed out. Oh No !!! Enterprise charged my insurance $3000 dollars plus I was billed $1000 for the deductible. Enterprise then charged my credit card $445.00 for the loss when it was being fixed. They never notified me of this charge nor did they sent me a bill, When they asked for my card the salesman said we won't use it we just need it on file. That is called BULLSHIT. They did not have permission and it was put on my card the day I returned the vehicle. They must have a Chrystal ball !!!

A couple of days after I picked up the rental, I tried calling the enterprise phone number…read more570-457-3624, printed on the agreement, which no one answered and a recording asks to enter the remote access code. What is the remote access code!? I wasn't given a remote access code when I picked up the rental! I finally googled the Enterprise customer service # and reported that I was having problems with low pressure on one of the tires. The Enterprise representative told me to take the rental to an approved provider and pay $55 to have the tire checked. This rental experience was a total nightmare! I offered to take the car to the airport to swap it for one that didn't have any problems because I expected a safe and worry free experience. But I was told that Enterprise doesn't do swaps. I ended up taking the car to tap off the air on the low pressure tire a few times in the 12 days of my rental. This experience is not at all what I expected from Enterprise. FYI, potential customers, Enterprise and National have merged. So, if you want a better rental experience, use another provider.

What junky cars. My rental car /truck is 3 years old with 56k miles and smells like body odor and…read morecigarettes. The remote fob doesn't work and the car is filthy. It's pretty unbelievable.

Counter wasn't even open. Had a reservation confirmed for 23:00 coming from Newark, counter closed…read moreno response on the phone. Avoid this place at all cost!

Hertz's counter is right next to the baggage claim area and they do open a little later (and shares…read morea counter with Dollar). The staff were nice and pleasant. Because the airport is very small and there's usually at most 1 or 2 people in front of you (and most of the time, none!), you can drop in and out to get/drop off your car in just 5 minutes! The only things that made this less than 5 stars was..there's no place to view and pick your own car. I have a President's Circle membership and enjoy walking at the lot to pick the car that I want, but this place will upgrade you with a choice of one or two cars that they have (but since I don't know so much about cars, the choices don't mean anything much to me unless I see the actual cars!). The other thing is..you have to go pick up and drop off the car at a lot yourself and walk to a counter inside the airport to talk to a staff. It's pretty much a self service type of thing...so add maybe 10 minutes to your drop off time so you aren't in a rush to get on your flight when you drop your car off, too!

Arrived in Scranton late evening after delayed and cancelled flights from Chicago…read more We had the worst experience ever with Hertz customer service (the main office you get when you contact them by phone.) Because we alerted them that we would be arriving late, they cancelled our reservation and wanted to charge us double for our car when we arrived. Maria at the airport location spent a lot of time straightening it out for us and making calls to that horrible main office where the folks there were even rude to her. Kudos to Maria for her excellent service including following up the next day with the supervisors at the main office and with us. I won't be doing business with Hertz again but I wish Maria well at the Scranton airport location.

OMG! As an Avis Preferred member, you should be able to walk to the counter, show ID, receive your…read morekeys and go. NOT here! Stood in line for over an hour while the only employee handled everything. Manager? At home. If Hertz wasn't $125 more I would have cancelled and rebooked. Booooo!

I would like to give 0! worst company, never order! terrible service! they gave a different car…read morethan what was paid for, lower class, broken and smelly. Hard to replace. Please, please , please find a different company!!! Don't rent in any location or state!

Treated like family from beginning to the end. The Team's work was professional- quality work,…read morefanatics customer service, friendly and VERY reasonable prices. I highly recommend Stan, Misty and other members!

I recently Purchased a decent Honda Accord S. Had some…read moreHonda Rust. I thought that maybe Stan can give me an idea or just what options I may have. I picked my Car up today. Looks great. If you need any kind of Body Work. stans B&S Shop is the place to go. Nice People and talented workers. TY again I will stop by for a Coffee soon. P.G.

They had my part. Price is not real high service was great and was clean definitely will do…read moremore business here

Super helpful! The gentlemen even helped me after he punched out and his wife and kids were…read morewaiting for him. It's nice to see businesses go above and beyond to help unhandy people like me