Enterprise rental is the worse. I was in an accident in May where my car was a total loss. I was…read moregiven a car through Enterprise. On my way home a flatbed rubbed up against my car. There was a black rubbery streak on the right bumper. There was no paint or structure damage. It needed to be buffed out. Oh No !!! Enterprise charged my insurance $3000 dollars plus I was billed $1000 for the deductible. Enterprise then charged my credit card $445.00 for the loss when it was being fixed. They never notified me of this charge nor did they sent me a bill, When they asked for my card the salesman said we won't use it we just need it on file. That is called BULLSHIT. They did not have permission and it was put on my card the day I returned the vehicle. They must have a Chrystal ball !!!

A couple of days after I picked up the rental, I tried calling the enterprise phone number…read more570-457-3624, printed on the agreement, which no one answered and a recording asks to enter the remote access code. What is the remote access code!? I wasn't given a remote access code when I picked up the rental! I finally googled the Enterprise customer service # and reported that I was having problems with low pressure on one of the tires. The Enterprise representative told me to take the rental to an approved provider and pay $55 to have the tire checked. This rental experience was a total nightmare! I offered to take the car to the airport to swap it for one that didn't have any problems because I expected a safe and worry free experience. But I was told that Enterprise doesn't do swaps. I ended up taking the car to tap off the air on the low pressure tire a few times in the 12 days of my rental. This experience is not at all what I expected from Enterprise. FYI, potential customers, Enterprise and National have merged. So, if you want a better rental experience, use another provider.

What junky cars. My rental car /truck is 3 years old with 56k miles and smells like body odor and…read morecigarettes. The remote fob doesn't work and the car is filthy. It's pretty unbelievable.

Counter wasn't even open. Had a reservation confirmed for 23:00 coming from Newark, counter closed…read moreno response on the phone. Avoid this place at all cost!

Hertz's counter is right next to the baggage claim area and they do open a little later (and shares…read morea counter with Dollar). The staff were nice and pleasant. Because the airport is very small and there's usually at most 1 or 2 people in front of you (and most of the time, none!), you can drop in and out to get/drop off your car in just 5 minutes! The only things that made this less than 5 stars was..there's no place to view and pick your own car. I have a President's Circle membership and enjoy walking at the lot to pick the car that I want, but this place will upgrade you with a choice of one or two cars that they have (but since I don't know so much about cars, the choices don't mean anything much to me unless I see the actual cars!). The other thing is..you have to go pick up and drop off the car at a lot yourself and walk to a counter inside the airport to talk to a staff. It's pretty much a self service type of thing...so add maybe 10 minutes to your drop off time so you aren't in a rush to get on your flight when you drop your car off, too!

Terrible service. Prepaid for a reservation Saturday evening and flight was 15 minutes late…read more(6:15pm arrival) and hertz closed counter without leaving my car. Other two car rental places had workers present. Will not use Hertz again.

The AVP Avis is about as good as a rental car experience gets for me. The lady behind the counter…read moreasked if I was a Preferred member as I was approaching the counter, to which I said yes. She asked for my driver's license, glanced at it, handed me the keys, and informed me that my car was in slot 40. It just doesn't get any better for a location where you have to go to the counter because there's no Preferred member board. We have places to go, and don't need or have time for the in-your-face Best Buy-esque "customer service" experience that so many rental car companies (looking at you, Enterprise) are starting to employ these days where they greet you with a sign with your name on it, walk you to your car, etc. It isn't a differentiator - it's a waste of time. Just gimme the keys. Thanks Avis!

I wish a 0 star was an option. I wish they could fire all the incompetent people who can't read a…read morescreen. I finally wish that Avis care about their establishment and hire people that don't misinform what they are supposed to do. This place has a 1.8 rating for a reason and honestly I don't know why. It needs to be .3

Treated like family from beginning to the end. The Team's work was professional- quality work,…read morefanatics customer service, friendly and VERY reasonable prices. I highly recommend Stan, Misty and other members!

I recently Purchased a decent Honda Accord S. Had some…read moreHonda Rust. I thought that maybe Stan can give me an idea or just what options I may have. I picked my Car up today. Looks great. If you need any kind of Body Work. stans B&S Shop is the place to go. Nice People and talented workers. TY again I will stop by for a Coffee soon. P.G.

They had my part. Price is not real high service was great and was clean definitely will do…read moremore business here

Super helpful! The gentlemen even helped me after he punched out and his wife and kids were…read morewaiting for him. It's nice to see businesses go above and beyond to help unhandy people like me