This Body Shop is the best in the area. The owner's professionalism with the customers is a top…read morepriority! The repair work done on the vehicles is outstanding from the body work to the painting; and then they go above and beyond with detailing before it leaves the shop! Dedication and pride is what this shop is all about!!!

This is hands down the BEST auto shop I have ever been too. My car looks absolutely fantastic, and…read morethey even detailed the inside of my car!! I was scheduled to get my car back on the 4th and it was ready 2 days earlier. I will only go here from now on

Brought my damaged 2016 Santa Fe in for and estimate and Tom clearly explained what he would do for…read moremy vehicle and gave me what I thought was a more than fair price. I left my vehicle at his shop on a Wednesday, then I left for vacation and then I returned to the shop the following Wednesday and found my car beautifully repaired. No one looking at my vehicle could ever know that it had been damaged. In short I found the service here to be honest, timely, professional and honest. I highly recommend.

This was my first time ever I had to deal with my car repair because my husband was away for a few…read moredays. I hit a deer and thought that my car needed only a minor repair. I called few places to find out if they can help me and then decided to try Universal Body Shop first. I made this choice based on pleasant but still very professional tone of the phone conversation. Soon after I arrived at the shop, I knew picked the right place. Tom Basalyga, the owner, gave me all advice I could ask for. He explained what needed to done and how to file an insurance claim. With his assistance, I actually filed my claim while sitting in his office. It turned out that my naive estimate of the damage was way off and I could not drive the car because it was unsafe. Since I did not expect it, I had no ride home. Tom helped me again and drove me from his garage in Scranton to my home in Clarks Summit. It was a tremendous help! Now, I have my car back and I am trilled with the job! All the repairs are done and the car looks great! I would highly recommend Universal Body Shop to anyone but especially for someone like me who needs a lot of guidance.

After in past years having my cars repaired at other body shops with long waits, sometimes weeks,…read more when my car was at those shops for body work, poor work done etc., it is an absolutely wonderful experien ce have my car repaired at Bob Theil's auto body shop. I have had my recent accident induced car body damages repaired at "Theil's"...with excellent results! BOB is very precise,thorough and beyond fair with his estimates.... Before dealing with Bob, I had my car body repaired at an auto body shop in Carbondale...a few weeks post repairs a clear covering over the paint started to bubble and peel... Thinking maybe there was a recall issue with my Honda Civic's paint ,I went to Burne Honda ,where I purchased my car..The service manager kindly looked at what was happening to the paint called Bob Theil and asked him to diagnose what .might have been the cause... Bob said yes and for me to go right over for him to evaluate my car's paint issues.... Bob evaluated what he saw and diagnosed a faulty prep job done on my cat before it was painted...So it was not a factory issue..... Bob did this favor for Burne Honda ( and ultimately me,) and did not charge for this.! Also the shop is immaculate , my car was done in such a timely manner,and looks GORGEOUS! THANKYOU so much , BOB,son Bob and other employees Linda Helene Burns

I was in town just for a few days and happen to park to closely to a curb and it detached the under…read morecarriage in front of my car.. it was dragging along the street so I needed it fixed quickly and when I searched for places, most were already closed, but Bob Thiel's told me to stop by and they'll take a look. He fixed it quickly. They were very nice and definitely made Scranton a positive experience so far.

Look I'll admit it. Mark has pulled my bacon out of the fire for over 10 years at least. But today…read morehe outdid himself. I recently moved to Ohio and came back to visit my ailing sister and see my grandchild. I had an issue with a loose frontend panel and needed my headlight replaced if not repaired. Mark Kobierecki dropped the project he was working. Pulled my car into his garage and replaced the headlights. No easy task for him and his employee and reinforced the side panel. Took 15 minutes of his time. He didn't ask for a penny. Well he got 2000 of them anyway. What a prince of guy!!!!

Great service at fair price. Mark does great work and an all around good guy. Have brought in cars…read moreof all shapes an sizes and mishaps. All flawlessly repaired.

Great work, honest and price is good! Totally suggest using him when you have car issuesread more

Great customer service and he did a fantastic job fixing my car after hitting a deer.read more

Friendly, Fair, I have referred both a family member and neighbor to them who also happy with the…read moretop quality and service. Great service, quality work, everything taken care of by them with insurance. They made the insurance claim work easy, arrange a date, and have your car clean when you arrive. This is a collision repair center you can feel confident in knowing everything will be fair and done with expertise. A Class Act.

I had an unbelievable experience with Kelly's Collision after a recent accident. Joe and his crew…read morewere timely, professional and extremely thorough. I picked my car up today and it looks almost brand new. I can't recommend them enough for their excellent customer service and top of the line workmanship! I only wish that I could give them more than 5 stars!

Mr Jerry Hill is very good at what he does, he takes the time to get your car perfect…read more Just don't talk about politics... lol

I have been a customer of Southside Service and Collision for as long as they have been in…read morebusiness. They are dependable, knowledgeable and hard working. I recommend them to anyone I know who needs their car repaired.

Ronnie IS the best! Even during a rainy day he was kind enough to take some time to take my car in,…read moredry it off, and correct a scuff on my new car's fender. Granted there was no major damage, however for an owner to take time to respectfully help a custom, THAT is stellar customer service in any industry. THANK YOU RONNIE! YOU are the BEST! BTW, His work in the past with several of my other vehicles was EXCELLENT! Anything you may need done to make your vehicle perfect, go HERE! Much Respect! Cheers!

Ronnie V's did a professional job on my SUV's repairs, despite my insurance coverage requiring…read moregeneric, aftermarket parts replacement. My Honda was repaired back to original, pre-accident condition and detailed nicely. My only complaint is Ronnie V's is very, very busy, and repair appointments can take up to 7 weeks to schedule. I understand this is a result of being a top-notch quality repair facility.

Scranton collision is hands down the best body shop in Scranton. They kept me informed during the…read morerepairs ! They would let me know when they were having trouble getting parts. Carla was very helpful setting up my rental, Rich explained the repair process when I went to get my estimate. Shane was the guy keeping me informed and Donny did amazing with the repairs. You couldn't even tell that anyone painted the vehicle ! Larry is by far the best painter in the area !!!! A+++++++ review.

I took my car to be repaired there after it was hit while parked. Dropped my car off Monday…read moremorning and on Tuesday morning received a call that my car had been vandalized, all 4 tires stolen and two windows damaged. I went there to view the car and not only was I not shown the car I was treated horribly by the manager there. They are currently trying to hold me responsible through my insurance for the damages, so not only was my car vandalized, I have to go through all the hassle of contacting my insurance company and having to wait to have this place and my insurance battle it out. I would defiantly not recommend taking your car to be repaired here especially if you are a woman for fear that you will be treated as horribly as I was. edit: update over 2 weeks later and I still have not got my car back. The damage that was done to my car was conveniently underestimated by the garage. To top it all off i received a phone call from my insurance adjuster regarding the wheels they originally put on my car to replace the ones that were stolen and he termed them as unacceptable and unusable. The damage to date is all 4 wheels, 2 windows my windshield wipers ALL quarter panels the hood and i think some damage to the roof as well. This garage is not a safe place to take your car to be repaired the security is lax and the customer service is awful. Please learn from my experience so this doesn't happen to you !