as always savitski's to my rescue. thank you for always getting me back on the road quickly …read more savitski's is the best most honest polite mechanics. scott you and your staff are the best.

This is by far one of the best auto repair shops that I have been to. The staff is friendly and…read morehas a sense of humor. When they told me the price it will cost to repair my rare brakes, my first reaction was and that is because they are reasonably priced.

I was a mechanic and tie truck driver at senatore auto years ago n Larry is the best owner and boss…read moreto work for he is genuine and a great all around guy n business owner and if I was not on SSI for cancer I would love to go back to work for Larry and I love over an hour away n it's worth it for the work and the care provided at Senatore auto in dunmore ....ty again for being a great person n boss Larry ....you are truly a great person n family man ..best of luck to you in future and I would recommend Senatore auto on drinker street dunmore pa

I have been taking my cars to Larry at Senatore Auto Repair for the last four years or so. He…read morealways provides me with a very good estimate of what the repair will cost me before the work and has serviced it on a last minute basis a few times. When I was looking for "new" old car, I brought the one I picked by his shop and he inspected it, put it up on the lift and checked everything out before he gave it a thumbs up. I had called beforehand to ask if I could stop by and he said "Yes, I want to make sure you get a good car. I'll look at it free." There was a light that went on on the dashboard, I brought the car to him and left it there for a few hours. Later when I came back he told me what sensor was causing the light to go on. He said he checked that sensor's part and it was fine, looked over the whole area, to be sure. He said, "I think the sensor is busted, but the part is fine. I could replace the part, but there's nothing wrong with it. Even with a brand new part, the sensor is probably going to continue to make the dashboard light go on." So, he could have just replaced the part, told me the sensor problematic and charged me for the service. But instead, he charged me nothing. Told me to bring the car by to have the computer read the car to make sure that was the only sensor that was misbehaving. Larry cares about his customers, their cars, and their pocketbooks. Anything he has fixed on my car has stayed fixed. When he changes my oil he looks over everything for me. He's a great guy and it's rare to find someone who cares so much about their work and their customers.

Very disappointed in a quote I got from the shop.... I bought the materials because they were on…read moreback order but I was able to find them...(lugnuts&stems for a tire) the quote was 350$-550$ and I was actually able to get the work done at a local garage for 80$... I used your services in the past but never will again... I called the manager and he was not very receptive to my concerns

ECM "programming" upsell factory. Brought my 2014 GMC…read moreTerrain in. Quoted ~$1,300 for ECM + install + programming after a $212 diagnostic (supposed to roll into the repair). I supplied a pre-programmed, VIN-matched ECM to keep it simple and cheap. They still tried to tack on a $200-$300 "programming" fee, claiming "your key won't work without it." Reality check: after they installed the ECM, the car started immediately with my original key. No special programming needed. When I asked for the standard GM SPS/TIS programming session log to prove anything was actually flashed, they wouldn't provide it. If programming was necessary or performed, producing that log takes 30 seconds. They couldn't--because the upsell wasn't real. Other gotchas: the diagnostic "credit" only applies if you buy their parts (not disclosed up front), and they hide behind "Global A requires SPS" as a blanket excuse to sell full reflash even when a VIN-matched module starts the car just fine. Post-install, they tried to keep the narrative going; I removed the vehicle to stop the billing creep. Bottom line: they tried to turn a $400-$600 ECM swap into $1,300 with invented "programming" and zero documentation. If you go here, demand itemized labor and the SPS session report before paying for any programming. If they can't show it, walk. I won't be back.

Driving on the first leg of our trip home from western PA in our 2016 Flex, the battery charge…read morelight came on almost immediately. We drove about 260 miles to our stop for the night on Sunday. We had watched the warning light stay on and then go off for a while and then come back on. We had another 340 miles to go on Monday but our son advised us not to go before getting it checked since it appeared to be the alternator and the car could stall on our way if we tried. We were expecting a snowstorm on Tuesday at home in NH so we were searching for a place that could take care of us on Monday. We settled on Key Ford as our only chance. We ended up dealing with Service Advisor, Brian Kozuck, and he indicated they would do their best to get us on the road by the end of the day. Brian kept us informed as they diagnosed the problem (it was the alternator which was bench tested and failed) and worked on replacing it. All looked like it would be finished by 5pm closing but at the last minute things were not checking out. The replacement alternator was not putting out the required amperage. It was 5pm and looking like another 2 nights at the hotel so we could drive home after the storm. Brian offered to drive me back to the hotel and we started out. About 5 minutes into the drive he got a call from his mechanic who indicated he had found that a ground wire had burnt out and they could take care of it. He thought this would take care of the problem so we turned around and went back. They continued to work, making new ground wire and putting things back together. Almost an hour and a half later (well past the 5pm closing time for the shop) the car was fixed. We were able to drive home Monday night and beat the storm that dumped 8" of snow on Tuesday. We can't thank Brian and the mechanics at Key Ford enough for working beyond closing time and helping us get home ahead of the snow!! THANK YOU BRIAN AND YOUR TEAM!!

I bought a vehicle from Key Ford of Exeter. I thought I got a good deal until I got home and looked…read moreover the paperwork. I had my special needs son with me and while I was distracted, papers were put in front of me to sign. 3 of the papers were for 1) warranty 2)appearance protect 3) tire and wheel protect. I told the finance person that I didn't want anything that didn't come with the vehicle. Unknown to me, I ended up signing for them. This was done at closing on a Saturday. I emailed the finance guy and the salesman as soon as I got home and looked over the paperwork. I told them both that I never wanted them. On Monday morning I was told that the loan went through and the only thing they could do was refund my money for them. The money was never refunded. I plan on contacting the Better Business Bureau. I have emails and texts to back this up.

Stay away from this dealership! I have been a customer for 20 year and after what they did to my…read moreson and his wife will will never return. Please look for a different GMC dealer do not use EDW J Schwartz!

Brought a vehicle to get an ECU you unit program was quoted at $50 I supply the ECU Shawn and…read moreService advised me that he could not program the unit I asked him about towing back to my house 11 miles he told me $110 . Remember he told me he could not program the unit . Call AAA for a tow to another mechanic Shawn told AAA they could fix it so AAA would not tow it to another mechanic. It wound up not being the ECU unit but a loose bolt on my starter and a new battery they charge me $888 a little steep I would say that's what happens when you go to a dealer ! Once they have your car they will be charging you big money and lotta extra hours in labor lesson to be learned .....

Front desk receptionist is kind of unprofessional. The phone was ringing nonstop but she couldn't…read morebe bothered to answer it due to "not making enough with my masters degree". Sales is always a delight though! Thank you, Jason!

These guys are awesome they are honest mechanics best prices and work!!! Highly recommend come here…read morefor any maintnece work ect!!

I wish I could give more then 5 stars! Friendliest, most knowledgeable mechanic I've ever had the…read morepleasure of dealing with. His pricing, and honesty, is the reason why anyone would want to come here. A++

Ian has been caring for my VW's for a few years now, and I have referred my son to him as well with…read morehis car, a classic Camry that has lots of life left! Ian is personable, kind and friendly, and always gets the job done at a fair rate. His shop is thorough, and takes the time to explain everything that was wrong and needed repair. I will only take my car to Ian, and now I expect the same from my son. It may take a few weeks for an appointment, but it's well worth the wait to have your car repaired properly. Also, nice to see that Ian is busy, and folks are catching on to the fact that Ian is the guy to see in the area for repairs!

On vacation over 100 miles from home, our truck brakes began to give us issues. Thankfully we found…read moreOwen at Miller's Automotive who had us in and out in one day, problem resolved and ready to really enjoy our trip. Due to our situation, Owen arranged for us to be picked up and dropped off to our vacation rental which was 5 minutes away. For a very stressful time, we are so thankful to have found them. Highly recommend bringing your vehicle here for service. Can't thank them enough for getting us home safely.

Very professional, friendly, knowlegeable, and highly experienced. Have been going there with three…read moreof our family cars over the past two years since moving here. They are the Best of the Best, based on my experience. And their labor rates and parts prices are VERY reasonable and fair! And all services and repairs are done right every time.