Enterprise rental is the worse. I was in an accident in May where my car was a total loss. I was…read moregiven a car through Enterprise. On my way home a flatbed rubbed up against my car. There was a black rubbery streak on the right bumper. There was no paint or structure damage. It needed to be buffed out. Oh No !!! Enterprise charged my insurance $3000 dollars plus I was billed $1000 for the deductible. Enterprise then charged my credit card $445.00 for the loss when it was being fixed. They never notified me of this charge nor did they sent me a bill, When they asked for my card the salesman said we won't use it we just need it on file. That is called BULLSHIT. They did not have permission and it was put on my card the day I returned the vehicle. They must have a Chrystal ball !!!

A couple of days after I picked up the rental, I tried calling the enterprise phone number…read more570-457-3624, printed on the agreement, which no one answered and a recording asks to enter the remote access code. What is the remote access code!? I wasn't given a remote access code when I picked up the rental! I finally googled the Enterprise customer service # and reported that I was having problems with low pressure on one of the tires. The Enterprise representative told me to take the rental to an approved provider and pay $55 to have the tire checked. This rental experience was a total nightmare! I offered to take the car to the airport to swap it for one that didn't have any problems because I expected a safe and worry free experience. But I was told that Enterprise doesn't do swaps. I ended up taking the car to tap off the air on the low pressure tire a few times in the 12 days of my rental. This experience is not at all what I expected from Enterprise. FYI, potential customers, Enterprise and National have merged. So, if you want a better rental experience, use another provider.

What junky cars. My rental car /truck is 3 years old with 56k miles and smells like body odor and…read morecigarettes. The remote fob doesn't work and the car is filthy. It's pretty unbelievable.

Counter wasn't even open. Had a reservation confirmed for 23:00 coming from Newark, counter closed…read moreno response on the phone. Avoid this place at all cost!

The AVP Avis is about as good as a rental car experience gets for me. The lady behind the counter…read moreasked if I was a Preferred member as I was approaching the counter, to which I said yes. She asked for my driver's license, glanced at it, handed me the keys, and informed me that my car was in slot 40. It just doesn't get any better for a location where you have to go to the counter because there's no Preferred member board. We have places to go, and don't need or have time for the in-your-face Best Buy-esque "customer service" experience that so many rental car companies (looking at you, Enterprise) are starting to employ these days where they greet you with a sign with your name on it, walk you to your car, etc. It isn't a differentiator - it's a waste of time. Just gimme the keys. Thanks Avis!

I wish a 0 star was an option. I wish they could fire all the incompetent people who can't read a…read morescreen. I finally wish that Avis care about their establishment and hire people that don't misinform what they are supposed to do. This place has a 1.8 rating for a reason and honestly I don't know why. It needs to be .3

I was pleased that they were able to rent me a car when I arrived and had no reservation (oops, I…read moreforgot to make it!), I did not realize until after I'd departed that they had put me in a Budget car and not an Avis car. I offered to give him the Avis discount code, but he said that he'd just give me a discount anyway. Fortunately, I didn't *need* the loss damage waiver that was included with that other code. Returning the car was easy, more so because they were not yet open at 5:00 AM when my flight was boarding. I put the keys in the drop box and I've heard absolutely nothing from them. No email with my final cost or a final invoice or anything. So next time, I'll insist on it being rented through Avis.

RIP-OFF !!! I had to cancel a car rental a month before pick-up and Budget still wouldn't waive…read morethe $25 cancellation fee. I explained to them that I was forced to work mandatory overtime that weekend and needed to cancel, but they still claimed they couldn't waive the cancellation fee! Thanks for NOTHING!!! You lost a customer!!!

Treated like family from beginning to the end. The Team's work was professional- quality work,…read morefanatics customer service, friendly and VERY reasonable prices. I highly recommend Stan, Misty and other members!

I recently Purchased a decent Honda Accord S. Had some…read moreHonda Rust. I thought that maybe Stan can give me an idea or just what options I may have. I picked my Car up today. Looks great. If you need any kind of Body Work. stans B&S Shop is the place to go. Nice People and talented workers. TY again I will stop by for a Coffee soon. P.G.

They had my part. Price is not real high service was great and was clean definitely will do…read moremore business here

Super helpful! The gentlemen even helped me after he punched out and his wife and kids were…read morewaiting for him. It's nice to see businesses go above and beyond to help unhandy people like me