Cancel

Open app

Search

National Car Rental

2.6 (15 reviews)
Open • 9:00 am - 11:59 pm

National Car Rental Photos

You might also consider

Recommended Reviews - National Car Rental

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

11 months ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 6
Thanks 0
Love this 6
Oh no 0
Photo of Tom D.
1459
1439
505

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jason G.
4678
3625
8801

14 years ago

No emerald aisle service but at least the cars are walking distance from the terminal; no need to ride an unnecessary shuttle bus.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Tom C.
80
17
0

11 years ago

Business owner information

Photo of National R.

National R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of National R.

National R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Business owner information

Photo of National R.

National R.

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - National Car Rental

Enterprise Rent-A-Car

Enterprise Rent-A-Car

2.4(11 reviews)
0.0 mi

Enterprise rental is the worse. I was in an accident in May where my car was a total loss. I was…read moregiven a car through Enterprise. On my way home a flatbed rubbed up against my car. There was a black rubbery streak on the right bumper. There was no paint or structure damage. It needed to be buffed out. Oh No !!! Enterprise charged my insurance $3000 dollars plus I was billed $1000 for the deductible. Enterprise then charged my credit card $445.00 for the loss when it was being fixed. They never notified me of this charge nor did they sent me a bill, When they asked for my card the salesman said we won't use it we just need it on file. That is called BULLSHIT. They did not have permission and it was put on my card the day I returned the vehicle. They must have a Chrystal ball !!!

A couple of days after I picked up the rental, I tried calling the enterprise phone number…read more570-457-3624, printed on the agreement, which no one answered and a recording asks to enter the remote access code. What is the remote access code!? I wasn't given a remote access code when I picked up the rental! I finally googled the Enterprise customer service # and reported that I was having problems with low pressure on one of the tires. The Enterprise representative told me to take the rental to an approved provider and pay $55 to have the tire checked. This rental experience was a total nightmare! I offered to take the car to the airport to swap it for one that didn't have any problems because I expected a safe and worry free experience. But I was told that Enterprise doesn't do swaps. I ended up taking the car to tap off the air on the low pressure tire a few times in the 12 days of my rental. This experience is not at all what I expected from Enterprise. FYI, potential customers, Enterprise and National have merged. So, if you want a better rental experience, use another provider.

Photos
Enterprise Rent-A-Car
Enterprise Rent-A-Car
Enterprise Rent-A-Car

See all

Hertz Rent A Car

Hertz Rent A Car

2.8(4 reviews)
0.0 mi

Hertz's counter is right next to the baggage claim area and they do open a little later (and shares…read morea counter with Dollar). The staff were nice and pleasant. Because the airport is very small and there's usually at most 1 or 2 people in front of you (and most of the time, none!), you can drop in and out to get/drop off your car in just 5 minutes! The only things that made this less than 5 stars was..there's no place to view and pick your own car. I have a President's Circle membership and enjoy walking at the lot to pick the car that I want, but this place will upgrade you with a choice of one or two cars that they have (but since I don't know so much about cars, the choices don't mean anything much to me unless I see the actual cars!). The other thing is..you have to go pick up and drop off the car at a lot yourself and walk to a counter inside the airport to talk to a staff. It's pretty much a self service type of thing...so add maybe 10 minutes to your drop off time so you aren't in a rush to get on your flight when you drop your car off, too!

Arrived in Scranton late evening after delayed and cancelled flights from Chicago…read more We had the worst experience ever with Hertz customer service (the main office you get when you contact them by phone.) Because we alerted them that we would be arriving late, they cancelled our reservation and wanted to charge us double for our car when we arrived. Maria at the airport location spent a lot of time straightening it out for us and making calls to that horrible main office where the folks there were even rude to her. Kudos to Maria for her excellent service including following up the next day with the supervisors at the main office and with us. I won't be doing business with Hertz again but I wish Maria well at the Scranton airport location.

National Car Rental - carrental - Updated May 2026

Loading...
Loading...
Loading...