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    Budget

    1.5 (61 reviews)
    Closed 7:00 am - 5:30 pm

    Services - Budget

    Truck rental

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    9 years ago

    Horrible place to rent a car or moving truck. Ran my card twice and didn't bother telling me. I was not fucking happy. Big headache.

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    Ask the Community - Budget

    Review Highlights - Budget

    Went with her suggestion and it was great!

    Mentioned in 2 reviews

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    Enterprise Rent-A-Car

    Enterprise Rent-A-Car

    2.7
    (48 reviews)

    We came in to pick up a car in the morning of May 16, 2026. Called twice before hand to confirm…read morepick up time. The guy behind the counter was pretty clueless. Said he has no inventory, refused to call other locations, offered no replacement. Pathetic customer service.

    I've had a really frustrating experience with this Enterprise location, mainly due to poor…read morecommunication and how my account was handled. I had been going in almost daily to make payments, and as of yesterday, I was told in person that I was fully caught up. Later, I found out they had been applying my security deposit toward my payments without clearly explaining that to me. From my understanding, a deposit is supposed to cover potential damages or issues--not be used like that--so that immediately felt off. This morning, I called to extend my rental and was told there was an error on their end and that I should come in. When I arrived, things took a turn for the worse. They asked for my key tag and then took the key fob without properly explaining what was going on. I was told to remove all my belongings from the car and informed they couldn't accept any more payments because I had supposedly been issued a "demand to return" notice--something I had never been told about before, either over the phone or during any of my prior visits. To make matters worse, on my way home, I was still charged on my card, and they kept my security deposit. I wasn't even given the opportunity to refuel the car, clean it, or properly gather my belongings before they took the vehicle back. I had no intention of returning the car--I was trying to extend the rental--so the entire situation felt abrupt and mishandled. Afterward, I contacted customer service and was told that security deposits generally shouldn't be used the way mine was, which only added to my concern. Overall, this experience felt very unfair and disorganized. I would strongly recommend that this location improve communication and transparency with customers to avoid situations like this.

    Budget - truck_rental - Updated June 2026

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