The plaster and tile needed to be replaced within my in-ground pool and spa combo. As an automatic,…read moreI turned to Yelp to seek project bids and read reviews. I was quite impressed with the Yelp reviews of Melo's Pools. I sent a quote request via Yelp and had a response within 10 minutes! Appointment was set for five days later. Albert and Pablo arrived to my home on time. They measured, took pictures and assessed the pool along with the pool pump system. We discussed ideas, timelines, finance options and they left me with a book that contained sample ideas. The following week I met both of them at their showroom to look at the actual tiles and find a match for the pebble. Albert and Pablo were great at making suggestions and giving me space without any pressures of making a decision, signing a contract, etc. A couple weeks later I signed contract and a demo date was set. The crew was on time the first day, and that stayed true until end of project. To no surprise there was a leak detected after opening up the plaster. Mauricio, the project manager, brought it to my attention immediately. He showed me the issue, explained what needed to be done, had a plan ready to go and with my sign off they had the issue fixed expeditiously and the project was kept on track. As a matter of fact, the project was completed a week earlier! Even my neighbors commented how quickly they worked and how great the pool turned out. From Day 1 to the end, the entire crew was respectful. Mauricio kept me updated on the progress of the project. Even after the project, Pablo and Mauricio came back (each separately) to ensure all was good. As I explained to them both, the tile is even more beautiful in the daylight and the colored grout was a perfect match! Worth every penny. Customer service is above and beyond at Melo's. Working with Melo's was effortless. Thanks to Melo's, I love my pool again. Thank you, Albert, Pablo, Mauricio, Art and crew!

We had Melos install our pool about five years ago, and they did a wonderful job with the entire…read morebuild. If you've ever gone through a pool installation, you know it's a major project--but Melos made it feel smooth and manageable. They were efficient, professional, and kind throughout the process. It's clear this is a family-run business with heart. Even after the installation, they've been there for us--answering questions and helping us learn the ins and outs of pool ownership. Albert Melos and Amber (who truly runs the show!) have both been tremendous and a pleasure to work with. Highly recommend them to anyone considering a pool!

Beck did a great job on my pool repairs. They diagnosed the problem and fixed it quickly soread more

I had a pool that was losing water and 3 different pool companies said I had an issue with my…read moreleveler. One company came out to replace the leveler and I was still losing water at a cost of $1500. I hired Ted to review the situation and he identified that my skimmer had multiple palm trees growing in it and was the source of the leak. In fact both of the skimmers were leaking and needed to be replaced. My only regret is that I didn't call Ted first Very professional, fair fees.

Giorgio and Javier with Blue Dream far exceeded my expectations. I have dealt with several…read morecontractors in the Coachella Valley and these guys are top tier. The pricing was accurate and none of the change costs were inflated or unnecessary. My pool was delivered early and the work performed was first quality. I highly recommend if you are going to install a pool, you give these guys an opportunity. You will not be disappointed.

5 Stars for Giorgio. He is very responsive and very professional. I tried to make an appointment…read morefor the estimate. Giorgio came the next day, and he emailed me a detail price quotation the day after. He is super efficient and super professional, I am very impressive and appreciate!

A big shout out to Rick and Maggie! From concept to creation they were with us every step of the…read moreway. Always keeping us updated throughout the process. We now have our dream pool.

Rick used to have solid customer service. I do not know what has happened but lots of issues with…read morethe second pool they remodeled for us 3 yrs ago. Replaced 2 of 3 lights ... was told they were installed wrong causing cracking on water tight fixture. Now tile cracking and lots of loose tiles! "Bond beam cracking" and gonna be expensive to repair! Called Rick and of course "no warranty coverage ". I can never recommend a company that doesn't stand behind their work .... Run away !!!

Called to get a quote on pool upgrade and work around the pool area…read more Pressed the number to talk to sales. "The mailbox is full and cannot accept any messages at this time." I guess they don't need new business.

We had a great experience with AquaDestiny. Their entire team is very knowledgeable, and the…read morecommunication was great step by step through the whole process. We would highly recommend!

Azure Pool, and especially Rick Neff, is the way to go if you want to build your dream pool!…read moreBeautiful work, commitment to excellence through the whole process, great communication and not over priced. We could not be happier with the outcome

I cannot say enough good things about this family run company. Renee was on site and making sure…read moreeverything was done to perfection. She corrected anything she noticed ... things I would never have known about. We could not be happier with our pool and yard. If I could give 10 stars I would. Competent, friendly, on time and in budget!!

Pool was beautiful the day it was finished but deeply disappointed with the quality and durability…read moreof this firm's work. Strongly advise looking elsewhere. I won't air my grievances here, but feel free to message me for specific details.

Contractor does not stand behind warranty and is also no longer licensed. CSLB gave them 7 days to…read morerespond to warranty claim about unlicensed work. They did not. So now we pursue this in small claims. Be careful who you hire to build your pool.

Teserra provided excellent customer service, offering me more affordable options for my hot tub…read moremotor than any other business I contacted. They quickly replaced everything and even gave me advice on the pool filter. I'll definitely consider them again when I decide to refurbish my pool.

At first I thought my sister was crazy for agreeing to let Teserra do her backyard at Cotino in…read moreRancho Mirage while her house was under construction. She wanted it finished when she moved in March which ended up to be a fabulous idea. I thought the price was outrageous however after seeing the amount of time and work her project took before, during , and after I agree this was the only way to go. The amount of money was justified by the scope of the project. They are the only ones that Disney allows to landscape in the community. Good choice by Disney. They have a Beautiful design center if you would like to be a part of the process. If not, they are capable of planning your project. My sister lived out of town so I worked with Graham and Gregory for many days just in the planning stage because my sister has a very large lot somewhat pie shaped and hard to figure out. She did not want a pool just two separate water features. Gregory was very patient with the plans and plant selection. We even met him at their nursery to pick out all the trees and plants! And Graham is such a nice man , extremely knowledgeable, and he tries very hard to please and always comes through on his word. My sister and I are thrilled with her yard and customer service from every last person who worked on her project at Teserra . All,pictures were taken the first week so plants need time to grow Thank you Teressa

Prompt call back. Talked me through options. Never tried to upsell me. Explained about electricity…read moreusage comparing pumps. Jeremy was honest and professional. Had it put in that day. I couldn't be happier with his service and my new pool pump that I can't hear. Not to mention, a very decent price.

I had scheduled to meet with Jeremy at the property on Monday between 10am and 12pm. At 11:30am he…read moreasked me via text if we could meet the following day. We agreed upon 9am. I arrived at the home at 9am the following day and texted him. At 9:06am he called me to say he couldn't make it. When I asked him when he'd be able to make it, he then told me he was no longer interested in the job. Avoid these guys! Super unprofessional!!!

Where do I start. I am literally speechless for how unrealistic this company transformed my…read morebackyard. The customer service you get with this family owned company you will never get it anywhere else. Every promise that was made to me was always kept and delivered. Willy & Liliana are such a great leaders in this company. All of their workers are respectful and they move FAST. If you are looking for someone to build your pool/backyard, your search ends here. You will not be disappointed. I hope to work with this company again in the future. Thanks again AquaTerra, you all are heroes in my book.

Our new-build house on sand backyard has been transformed into a resort-style oasis. We knew from…read morethe beginning that our pool designer, Romina, understood our goals. She nailed it on her first designs because she listened. Space, esthetics and visual appeal were optimized. Owner Willie has connections with suppliers and sub-contractors throughout the valley, so construction moves quickly and efficiently. We are so pleased with our new pool and backyard. It's exactly what we wanted. Everyone in the new neighborhood is envious. Thank you AquaTerra. And now our new pool is maintained by AquaTerra Pool Maintenance. Sparkling!