Great prices friendly reliable service was on time took care of my vehicle will use again in the…read morenear future

Their service is amazing I have no problem at all when I need them they are always on timeread more

Thank you Javier! Unfortunately got stuck in wet dirt off road and he came within the hour and got…read moreus out. Super kind and efficient!

Great quick service, very friendly and professional. Definitely, recommend them to anyone who ever…read moreneeds assistance!

Great service, they were responsive, fast and the driver was so nice, I believe his name is Joshua…read more He was professional, courteous and made my tow a breeze, I highly recommend this place for tow. Glad they are affiliated with AAA

Absolutely disgusting experience with this towing company. While on my property, their driver ran…read moreover and killed my cat. What made it even worse was how they handled it afterward completely cold, rude, and lacking any basic human decency. I was told to "just buy a new cat," as if my pet was something replaceable. That response alone tells you everything you need to know about how this company treats people. If you expect professionalism, accountability, or even the bare minimum of compassion, do not use this company. This was beyond unacceptable.

As an industry professional, I've done business with this company multiple times. The last two…read moretimes the part I purchased were defective and I've had to return them. Things happen, I understand that these are used and untested parts. The way this company handled the entire transaction upon my discovery of engine fault, is completely unacceptable. This last purchase was an engine I purchased in February and paid for 1 year coverage with labor. Labor rate they use is national average from 1990 I'm assuming. Since February I've been telling them this engine I purchased was defective. They would send a mechanic to come inspect it, back and forth delaying my progress by 3 weeks at time while they try to schedule their mechanic to come and inspect it. The person they did send knew nearly nothing beyond mechanical issues that he barely even tested for. Fast forward to September when they finally agree to come take their engine back, refund my money and pay labor. Delays pick up by a week again with some lame story about the driver and check not being with the driver etc. says he will call back but literally never does. I had to continuously chase the dude down. I recall the motor being stripped at arrival and instructed my staff to remove everything in preparation. Their guy arrives, takes engine, no check in hand as promised. After a call, I'm told they have to inspect and check before delivering my money. My customer is delayed their vehicle and my time again wasted. Then, no phone call, no single ounce of communication a refund check arrives with $350 deducted for missing parts. I call again and say all parts are at my shop and I can happily bring them over for the $350 back to me. I can't remember what an engine looked like 7 months prior! Guy goes he's gonna talk to the boss and will let me know in 1 day since he's already left. 5 days goes by and again nothing. I finally call them and he gives me a BS story of once a check is written and money deducted for parts removed, there's nothing they can do. These guys are crooks. I am never doing business with this company again. Two stars for their consistent answering of the phone and somewhat friendly demeanor when speaking.

Outstanding Service, Expertise, and Integrity at Bells Trucks & Vans…read more Bells Trucks & Vans sets the gold standard for excellence in the commercial truck and van industry. From the moment you arrive, it's clear this is a well-run operation built on knowledge, integrity, and exceptional customer service. Mike, the owner, is extraordinarily knowledgeable and fair--someone who leads with honesty and professionalism. He takes the time to educate, not sell, ensuring every customer fully understands their options and feels confident in their decision. His depth of experience with commercial trucks, cargo vans, and fleet vehicles is immediately evident, and his transparency is truly refreshing. The yard staff and sales team are equally impressive. Every interaction reflects a team that is well-trained, attentive, and genuinely invested in helping customers find exactly what they need. They go above and beyond at every step--answering questions thoroughly, offering guidance, and making the entire process smooth and efficient. Customer service at Bells Trucks & Vans is simply impeccable. This is a business where leadership, staff, and service align seamlessly. If you're looking for high-quality trucks or vans, honest pricing, and a team that consistently goes the extra mile, Bells Trucks & Vans is unmatched. I recommend them without hesitation.

They need to start hiring safe drivers. I was returning home from Apple Valley late last night and…read moreone of their tow trucks caught up to the vehicle behind me, tailgated him, then when that vehicle left the area, he caught up to me, began tailgating me, then when we appraoched the intersection of Sheep Creek Rd and El Mirage Rd, he suddenly decides to pass me ( who passes in an intersection?? ); and speeds off. I try to catch him to see what he speed was, and he was doing mph. The speed limit on El Mirage Rd is 60. As he approached the t-intersection that takes you back to Lake LA or the Gray Butte facility, this driver flat out runs the stop sign, barely slown down enough to make the turn. Friggin ridiculous! FIRE THIS CLOWN!

I am writing this review for my father a man that broke his hip last year and relies on a walker to…read morewalk In October, 1924 Countrywide towing sold him a battery and told him they would guarantee it for three years and if it wouldn't start, they would come out and start it with guaranteed for three years On Saturday, my father called 8: 15 in the morning Countrywide dispatcher called the address and said a driver would be here in 45 minutes. waited two hours and I called back and they said they would not service our area because the driver ruined his vehicle which I'm assuming wasn't a personal vehicle it was it Countrywide towing company vehicle and the company would not let him drive on dirt road. which caused a call Aaa back and file a claim against this sold a battery that they guaranteed for three years but to come back-and-forth with Aaa that this company is the company they contract with 10 hours Aaa could not provide the service with the contracted company country wide towing. This is how you take care of an 82 hope I never need to rely on their service. Specially, the dispatcher and the driver didn't even have the courtesy to call and let him know they were not coming. And I really do not believe when he was telling me about ruining the vehicle on pictures on the website show they have huge tow trucks and there's no reason they should not be able to drive up a dirt road truly truly unacceptable and quite disgusting when an elderly man is unable to help himself and needed help with the jump. This company took advantage of him and did not guarantee their service. Shame on them.

berry speedy services alan did great on my slammed out ride…read more was gentle and super cool great service wish more people like him worked in the industry

DO NOT DO NOT DO NOT hire this company. Run don't walk. Had an impound and was being charged…read more$535.50 for 1.5 hours of work and was told it was towed 22 miles from LOC-1605 W ROSAMOND BLVD ROSAMOND, CA 93560 to DEST- R&J TOWING LANCASTER YARD 42302 8TH ST E LANCASTER, CA...................................when our Goldstar GPS told us that it was a day later than they claimed (they charge $78 a day) and in fact it DID NOT get towed 22 miles. It got towed 1.5 miles to DEST-R&J TOWING ROSAMOND, CA 1733 SIERRA HWY ROSAMOND, CA 93560.........................1.5 miles for $535.50 was not changed. Got the supervisor who started yelling at me about a condition report (reports i do everyday and do NOT take an hour an a half) I attempted to be reasonable. They would not. They have your car and will not release or give up that vehicle until you pay for cost that they cannot and will not explain. Again if you value you wallet and money AVOID THIS PLACE at all cost. I've included the bills and highlighted area. They may have made a couple of bucks off this one. That is well worth the review for us..............hopefully it helps someone in the future make a decision. (still dont have that "condition report"......hard to do without a key that we have in Florida....) CUSTOMERS IF YOU LOOK THROUGH THE PICTURES YOU WILL SEE THIS COMPANY HAS AN ADDRESS ON 8TH ST AND CHARGES FOR THAT LOCATION EVEN IF THE VEHICLE IS TAKEN ELSEWHERE. Why you ask? To charge per mile............extra money. Greedy practices will be reporting to California Department of Consumer Affairs. California Bureau of Security and Investigative Services at (800) 952-5210 you can also file a Consumer Complaint Against A Business through the California Attorney General

Last week i called Edgar to see if he could go junk my car. He answered my call and came to check…read moremy car out within an hour. He drove a lil distance with no hesitation. My mom said he was very nice and helpful when he came to look at the vehicle parked at the repair shop. I would recommend his service due to how nice and responsive he was.

Great experience, Fast quote, fast pickup, and a very professional gentleman. Thank youread more