As an industry professional, I've done business with this company multiple times. The last two…read moretimes the part I purchased were defective and I've had to return them. Things happen, I understand that these are used and untested parts. The way this company handled the entire transaction upon my discovery of engine fault, is completely unacceptable. This last purchase was an engine I purchased in February and paid for 1 year coverage with labor. Labor rate they use is national average from 1990 I'm assuming. Since February I've been telling them this engine I purchased was defective. They would send a mechanic to come inspect it, back and forth delaying my progress by 3 weeks at time while they try to schedule their mechanic to come and inspect it. The person they did send knew nearly nothing beyond mechanical issues that he barely even tested for. Fast forward to September when they finally agree to come take their engine back, refund my money and pay labor. Delays pick up by a week again with some lame story about the driver and check not being with the driver etc. says he will call back but literally never does. I had to continuously chase the dude down. I recall the motor being stripped at arrival and instructed my staff to remove everything in preparation. Their guy arrives, takes engine, no check in hand as promised. After a call, I'm told they have to inspect and check before delivering my money. My customer is delayed their vehicle and my time again wasted. Then, no phone call, no single ounce of communication a refund check arrives with $350 deducted for missing parts. I call again and say all parts are at my shop and I can happily bring them over for the $350 back to me. I can't remember what an engine looked like 7 months prior! Guy goes he's gonna talk to the boss and will let me know in 1 day since he's already left. 5 days goes by and again nothing. I finally call them and he gives me a BS story of once a check is written and money deducted for parts removed, there's nothing they can do. These guys are crooks. I am never doing business with this company again. Two stars for their consistent answering of the phone and somewhat friendly demeanor when speaking.

Outstanding Service, Expertise, and Integrity at Bells Trucks & Vans…read more Bells Trucks & Vans sets the gold standard for excellence in the commercial truck and van industry. From the moment you arrive, it's clear this is a well-run operation built on knowledge, integrity, and exceptional customer service. Mike, the owner, is extraordinarily knowledgeable and fair--someone who leads with honesty and professionalism. He takes the time to educate, not sell, ensuring every customer fully understands their options and feels confident in their decision. His depth of experience with commercial trucks, cargo vans, and fleet vehicles is immediately evident, and his transparency is truly refreshing. The yard staff and sales team are equally impressive. Every interaction reflects a team that is well-trained, attentive, and genuinely invested in helping customers find exactly what they need. They go above and beyond at every step--answering questions thoroughly, offering guidance, and making the entire process smooth and efficient. Customer service at Bells Trucks & Vans is simply impeccable. This is a business where leadership, staff, and service align seamlessly. If you're looking for high-quality trucks or vans, honest pricing, and a team that consistently goes the extra mile, Bells Trucks & Vans is unmatched. I recommend them without hesitation.

Freddy gave me exceptional service today! He was able to recommend the rights I needed and even…read moretook the time to help me with making sure everything was installed correctly! I truly appreciate the amazing customer service! Salud!

I just moved here from Vegas and I swear I CANNOT find good customer service out here anywhere. I…read morecame in and was immediately greeted by a cute chunky Hispanic guy with blonde hair. He was so easy to talk to giving me advice etc etc... Then my new favorite person Moises came over and answered a few questions. He was very knowledgeable, and after I explained my issues he came outside to double check, before suggesting anything to me. He also told me he liked my bubbly personality, and should apply at his store. I thought that was the ultimate compliment. I then found out that there are 2 other auto zones that are closer to me, but I'd rather drive farther for this excellent customer service

The VERY best store in the AV. The people are great, flexible, good pricing, just fantastic to…read morework with.

I love this place. the people are helpful and the products are top notch. I am no expert in…read morepainting but this place is a great start for someone that wants to DIY a paint job. A few minutes iwth the staff and they will let you know every product you need to make it work and make it look good.

I have a 2005 Ford cargo van, which I plan to sell soon. Its blue and no doubt the color has…read morechanged from the day Ford painted it, given all those days parked outdoors in the heat, cold, wind and rain. There is some paint damage and I wanted to inexpensively spray those areas to improve its appearance. I was intrigued by this shop because never before had I seen a place that would put your paint in a rattle can. They determined the current color with a camera designed for that purpose, formulated the paint, did a test dab, then we wrapped up the transaction. How cool is that? They rock!

The place is packed to understandably they did the best they can to get my fuse for my car overall,…read moreit was a good experience

Staff was hella friendly, knew their stuff, and courteous. I kept going back to replace parts and…read morethey were always personable.

Gary is the best! Had something that needed to be fixed, an easy fix, and I was about to leave for…read morean RV weekend. He got me in and fixed it up the next day!

We are SO thankful for the speedy, expert response and repair to our RV breakdown. On our way home…read moreto Washington state, traveling with two dogs, we incorrectly anticipated that a breakdown on Thursday after hours would result in a hotel stay of at least a week! As we were calculating our expected expenses, we got a call at 7:45 Friday morning from Gary (the owner), who let us know parts were arriving as he called, and our RV would be ready by noon! WHAT???WOW!! Additionally, Gary said he was going to do a safety and service inspection to ensure the remainder of our trip home went smoothly. Shout out to John, driver for EDMONDS TOWING for knowing Gary was an expert on Workhorse engines, and not following the recommendation of AAA! Gary's comment as we left: "We want to prioritize travelers and get you on the road safely as soon as possible". Just WOW!