I am writing this review to warn future customers about my unacceptable experience with Affordable…read moreTransmission and Auto Repair Center regarding an ATRA nationwide warranty repair. Background and Initial Service: My vehicle's transmission was rebuilt a few months ago by a different authorized ATRA shop. Due to a recent move, the original shop authorized me to bring the car to this affiliate location, a 30-mile drive from my new home, for a warranty diagnosis. Upon drop-off on 11/18/2025, the front desk employee immediately became cold and dismissive when I mentioned the words "warranty repair." The Issue & The Refusal to Diagnose: The problem is specific and reproducible: when the car is cold, driving downhill causes the transmission to shift into what feels like neutral. Pressing the gas results in rising RPMs but no movement, forcing me to shut the engine off and restart it to re-engage the drive. After two days, I received a call informing me they could not reproduce the issue and were refusing to work on the car. I explained to Miguel that the condition requires a cold start and a specific downhill coast, asking them to try again or keep the car longer. He flatly refused any further testing, stating they were done with the vehicle. Integrity Violation and Fraudulent Documentation: Since they refused to honor the warranty, I requested a written reason for the denial of service, which is standard procedure. Miguel went to review my paperwork. When he returned, he presented a form and demanded I sign it before he would provide any written explanation. This form was an explicit waiver where I would acknowledge that the issue I claimed was not present and that their testing proved my claim was false. I refused to sign a document that was contrary to reality, as the transmission issue is demonstrably still present. The Threat and Escalation: Because I refused to sign the false waiver, Miguel refused to give me any written denial and escalated the situation. He told me he wouldn't help me anymore because I was "not a nice person." When I stated I would write an accurate review of this unprofessional experience, he raised his voice and began threatening me: Threats of litigation. Explicit threats of physical harm to myself and/or my property at my home. Threats to contact my employer to have me fired. I immediately took my keys and walked to my car, with Miguel following me out of the office, continuing to curse and issue threats. This behavior is far beyond poor customer service; it is menacing, unprofessional, and a direct failure to honor the ATRA warranty program. The shop refused to perform due diligence, attempted to force me to sign a false legal document, and threatened my physical safety. Avoid this business at all costs. Date of Visit: 11/18/2025+11/22/2025 Employee Name: Miguel (Front Desk)

Took my Toyota Tacoma pick up for Transmission oil change, they were friendly, professional gave me…read morea quote after verifying my transmission, also gave me a good price on changing brake fluid in system. Both were past due, dirty. Called me in the afternoon truck was ready. Happy with service, would recommend.

I messaged them ahead of time to see if they'd be able to squeeze me in during a holiday week and…read morethey were quick to respond and fit me in. I was experiencing some squeaking when I braked, so they offered a free consultation. They are operating out of a residential address at the moment, but were happy to guide me when I called to ask for clarification because I couldn't see any signage. During the consultation, they walked me through everything, explained how the brakes work and what could be causing the noise. I felt like I had a good understanding how what was going on. They ended up giving me a fair estimate so I went ahead with their service. Despite dropping off the car around 1pm the day before Thanksgiving, they gave me a call on Thanksgiving to let me know it was actually the rear brakes instead of the front so they'd need an extra day to get the parts because of the holiday. They called me around 1pm on Friday to pick it up. Brakes are now great and no squeaking! Paid about $380. Did notice about a $20 difference in hourly labor costs from the estimate at time of pay, but all good. Overall, Alberto and his son are fair and honest. I'd recommend them to anyone in the area!

"Alberto JR" this young man is a pleasure to do business with. I have had used his services a total…read moreof 3 times in the past year or so including today. Don't let his youth fool you. he is quite knowledgeable and capable of fixing whatever you throw at him. He is like having that mechanic friend that can do it all. He is flexible in hours available very affordable on rates and gets the job done in a timely manner. I highly recommend him!!!

People do yourself a favor and go somewhere else for your transmission repairs. This place is a…read morejoke. I've been in the automotive industry for 10+ year I've installed over 75 of this exact transmission never without a problem. I recently within the last 3 year made a switch to heavy equipment and just didn't have the time to do the work myself. I removed my transmission out of my Tahoe took it in to do a exchange and I good transmission which the supposed to of have in stock. After waiting for a couple hours I was informed they did not have the trans I needs so I needed to come back and get it at a later day. That was strike one. So when I finally got my trans back I installed it. Drove around for a bit maybe 10 miles or so. The next day I decide I'm gonna take it to work (30 miles away). Well on the way to work I lost 4 gear. So I called and let him know what was going on and he wanted me to bring it in. So the next day I took it in the whole Tahoe. That's strike two So he looks it over and calls me. This guy tried every excuse he could think of to put me at blame for his transmission failing. After a very heated conversation ( I told him not to touch it we would figure it out with the BBB) he tell me he's gonna fix it "and if I wanted to pay him for the extra repairs he was gonna do then that's fine if I didn't that was fine too". So after a week or so it's done. So I go in to get it and it was another 500-600 bill. So I paid it after all he did do the work so I felt it was only right even tho it was his trans that failed within 40 miles. Strike three So here we are 6 and 18 days later and guess what? It failed again. So my wife calls just to find out with they would honor any kind of warranty. The guy gets on the phone being super disrespectful and angry. And surprise surprise he will not honor his work. Pretty much told us to bad it's not my problem anymore. So please people for the love of god do not take your vehicles to this shop. Mark my words you will regret it. For all the money I ended up paying this guy for the shotty work and now I'm gonna have to buy another trans I could of bought a brand new trans from GM. Oh well live and learn I guess. Not all business owners are trustworthy.

Well let's just say that if you have any other options than going to this shop DO IT... this place…read moreI a complete joke.. 6 months ago we had our transmission go out so my husband who has been working on cars longer than I can think just didn't have the time to rebuild it so we looked up places and found this place they where supposed to have the same transmission in stock so we pulled the other one out take it up there and they didn't have it like they said they did... so my husband ended up leaving WITHOUT the new transmission and the man told him that sense he didn't have it liked promised he would deliver it to our house and pick up the other one at the same time(we live an hour away) so my husband gave him the benefit of the doubt and guess what no delivery and one excuse after another so we ended up going there to get the new one and put it in and within 3 days it went out this man accused my husband of breaking it and installing it wrong and on and on and then we take the whole truck to his shop and ended up paying an extra $500 for them to fix something they didn't fix properly in the first place... and that brings me to present day and here we are broke down AGAIN with a transmission that has lost 3rd and 4th gear and a very rude and unprofessional so called mechanic who tells me on the phone that it's not his problem it's 18 days past the 6 month warranty so for us to figure it out on our own... so the moral to it all DO NOT GO TO THIS SHOP they are rude and unprofessional and don't honor there work and blame the customers for there crappy work... and don't care about no one but them selfs they are only out to take peoples money and not deliver there part...

Dennis, Buck, and their team are not only hard working but do a thorough job with the skills and…read moreexpertise you're looking for with a repair shop. Friendly, professional, with regular updates too, Via text message if you prefer it. I would definitely recommend this place and as long as I'm in the AV, I'm only going here for my automotive repair needs!

Buck and Dennis are truly God sent. We had a transmission issue and 4 other shops said we needed a…read morerebuild or replacement, which was way to much for us to afford and a lot more than what the car was worth.We prayed about it and asked God if he wanted us to get it fixed to please send us someone to fix it and if not we would sell it as is. Well God answered our prayers with Buck and Dennis they found out what was wrong and fixed it at a beyond reasonable price, which we are very grateful for.Thank you God for putting Buck and Dennis in our lives and God bless you my brothers as we appreciate you.

Update 10-20-18: They lost Mark...Best tech ever...I will not go there again...down to one star…read more P.S. "Mark" at Hiro's is a "Ford" and "ASE" Master mechanic...he knows his stuff. Update 5-16-16 : called for a transmission service (fluid and filter) ouch !! The dealership gave me a better price than Hiro's. I did the service myself. Knocked them down to 3 stars.

Took my truck here for transmission service. After they dropped the pan they noticed excessive…read morematerial on the magnet. So I had them rebuild my transmission. It was the OEM transmission with 288,000 miles on it. After the bebuild the transmission works like new. They gave me a 12 month/12,000 mile warranty. This is the first time I have done business here. Based on my experience I recommend this business.

Gigi was up front honest, knowledgeable and helpful, always answering my calls and updating me with…read morestatus of my truck, he charged me 1/2 the price GMC was charging, took a couple days to replace transmission after he received it.

I recently took my truck to Qualifast Transmission and Auto Repair and had them service my…read moredifferential fluid, transmission fluid, and PTU fluid -- and I couldn't be happier with the experience. Right after the service, I drove over 10 hours straight to Salt Lake City, and my truck ran absolutely amazing the entire trip. Everything felt smoother, more responsive, and just solid overall -- exactly what you want after getting major fluids serviced. On top of that, the customer service was great. The staff was professional, straightforward, and didn't try to upsell anything unnecessary. They explained everything clearly and got the job done efficiently. And honestly, the prices were even better than expected -- especially for the quality of work they delivered.

Took my car in after the engine and transmission finally died. They swapped in a new motor and…read moretrans, fixed my A/C, and got it running better than it has in years. Super chill and honest guys kept me posted the whole time and didn't try to upsell me on random stuff. My cat runs smooth and the A/C blows ice cold. Definitely recommend them if you need real work done right.

Thank you J&J electric and auto repair for fixing my Camry! I was having a hard time finding a…read moretrusty mechanic to get my car started, I had another guy try to rip me off and charge me 3,000$ to not even fix my car. Someone we knew recommended J&J electric, and they did a great job! He fixed my car and found the actual problem that the car was having, he was quick, affordable, and honest about his work! We appreciate your work so much ! I highly recommend this place to anyone trying to find a trustworthy mechanic.

Just an update just over a year my transmission is slipping already and I didn't tow or been hard…read moreon it ! the huge coffee stains are still in my truck even after getting it cleaned, that they caused ! also it's leaking ! bad work very bad work ! Almost forgot to mention when I picked up my truck from the shop they had my rearview mirror broken off and coffee stains all over the front seat they spilled a whole coffee cup !!!!!! And they just left it all there !!! Worst shop ever !

Dennis and crew are the valley best when it comes to electric shift transmission…read more Quick service and fair pricing Highly recommended

Good work & fair prices from a longtime transmission rebuilder. Would recommend to anyone who needs…read moretransmission services.

I called them up on Saturday morning and they helped me out in less than (more or less) an hour. So…read moregrateful for their integrity and customer service. It's super hard to find mechanics that you can trust, but I'll def be recommending them. Thank you!

I had a few repairs my car needed and they went above and beyond to help me find the problem and…read morefix it. Did not over charge me and they were flexible for my schedule. Both the Owner Alex and his son Kevin are honest and trustworthy people and I will definitely be coming back in the future for any future repairs. I recommend this place 100%.