I am writing this review to warn future customers about my unacceptable experience with Affordable…read moreTransmission and Auto Repair Center regarding an ATRA nationwide warranty repair. Background and Initial Service: My vehicle's transmission was rebuilt a few months ago by a different authorized ATRA shop. Due to a recent move, the original shop authorized me to bring the car to this affiliate location, a 30-mile drive from my new home, for a warranty diagnosis. Upon drop-off on 11/18/2025, the front desk employee immediately became cold and dismissive when I mentioned the words "warranty repair." The Issue & The Refusal to Diagnose: The problem is specific and reproducible: when the car is cold, driving downhill causes the transmission to shift into what feels like neutral. Pressing the gas results in rising RPMs but no movement, forcing me to shut the engine off and restart it to re-engage the drive. After two days, I received a call informing me they could not reproduce the issue and were refusing to work on the car. I explained to Miguel that the condition requires a cold start and a specific downhill coast, asking them to try again or keep the car longer. He flatly refused any further testing, stating they were done with the vehicle. Integrity Violation and Fraudulent Documentation: Since they refused to honor the warranty, I requested a written reason for the denial of service, which is standard procedure. Miguel went to review my paperwork. When he returned, he presented a form and demanded I sign it before he would provide any written explanation. This form was an explicit waiver where I would acknowledge that the issue I claimed was not present and that their testing proved my claim was false. I refused to sign a document that was contrary to reality, as the transmission issue is demonstrably still present. The Threat and Escalation: Because I refused to sign the false waiver, Miguel refused to give me any written denial and escalated the situation. He told me he wouldn't help me anymore because I was "not a nice person." When I stated I would write an accurate review of this unprofessional experience, he raised his voice and began threatening me: Threats of litigation. Explicit threats of physical harm to myself and/or my property at my home. Threats to contact my employer to have me fired. I immediately took my keys and walked to my car, with Miguel following me out of the office, continuing to curse and issue threats. This behavior is far beyond poor customer service; it is menacing, unprofessional, and a direct failure to honor the ATRA warranty program. The shop refused to perform due diligence, attempted to force me to sign a false legal document, and threatened my physical safety. Avoid this business at all costs. Date of Visit: 11/18/2025+11/22/2025 Employee Name: Miguel (Front Desk)

Took my Toyota Tacoma pick up for Transmission oil change, they were friendly, professional gave me…read morea quote after verifying my transmission, also gave me a good price on changing brake fluid in system. Both were past due, dirty. Called me in the afternoon truck was ready. Happy with service, would recommend.

Gigi was up front honest, knowledgeable and helpful, always answering my calls and updating me with…read morestatus of my truck, he charged me 1/2 the price GMC was charging, took a couple days to replace transmission after he received it.

I recently took my truck to Qualifast Transmission and Auto Repair and had them service my…read moredifferential fluid, transmission fluid, and PTU fluid -- and I couldn't be happier with the experience. Right after the service, I drove over 10 hours straight to Salt Lake City, and my truck ran absolutely amazing the entire trip. Everything felt smoother, more responsive, and just solid overall -- exactly what you want after getting major fluids serviced. On top of that, the customer service was great. The staff was professional, straightforward, and didn't try to upsell anything unnecessary. They explained everything clearly and got the job done efficiently. And honestly, the prices were even better than expected -- especially for the quality of work they delivered.

I came here to get my brakes done, in a bit of a time crunch and although they were busy Carlos fit…read moreme in. He informed me and showed me exactly what I needed to keep my car safe on the road for me and my little one. My car definitely needs some tender love and care. I appreciate the fact that he was able to work within my budget. I'll definitely be coming back here for future maintenance and highly recommend them to anyone needing reliable service. (I also just 12 hour shift at the hospital where I work and the waiting room has nice couch area to rest while I got my done!!)

I recently purchased a 2026 GMC Denali ultimate and of course they come with the stock rims and…read moretires and my wife gave me a budget to lift my truck and found these guys. Let me tell you they did an amazing job. Truck looks extremely beautiful and the suspension with new wheels and tires are amazing. Carlos, the owner really honest person really good business guy.

My Alternator was funky, acting up. They got the parts, had me fixed and running in 90 minutes…read more They even helped go get my money at the bank! Way above and beyond.

I was at their place for car service. I asked them if they work with Avis. They told me yes. I let…read morethem check with Avis. They lied about Avis and me and charged me $552 for tires and oil.

The service was exceptional. Came to get my brakes replaced and they were done quickly…read more The owner is always so kind and knowledgeable. Very helpful with all issues and pricing is the best in town.

Great service! Very trust worthy. Been dealership for years... Been told that certain things need…read moreto be done properly. When visiting Elite Car Care, I was happy to know that certain services were not needed to do it properly as I was told at the dealership. They were very honest and kind and worked efficiently, and my car drove nicely. I will return.

Dennis, Buck, and their team are not only hard working but do a thorough job with the skills and…read moreexpertise you're looking for with a repair shop. Friendly, professional, with regular updates too, Via text message if you prefer it. I would definitely recommend this place and as long as I'm in the AV, I'm only going here for my automotive repair needs!

Buck and Dennis are truly God sent. We had a transmission issue and 4 other shops said we needed a…read morerebuild or replacement, which was way to much for us to afford and a lot more than what the car was worth.We prayed about it and asked God if he wanted us to get it fixed to please send us someone to fix it and if not we would sell it as is. Well God answered our prayers with Buck and Dennis they found out what was wrong and fixed it at a beyond reasonable price, which we are very grateful for.Thank you God for putting Buck and Dennis in our lives and God bless you my brothers as we appreciate you.

Did a great job on daughter's Chevy Malibu. Installed a used engine. I will return for work on my…read moreMercedes.

Quality and price was great. I turned to G&S because the Toyota service department in Lancaster…read more"ghosted" my phone calls.

Great customer service, very knowledgeable staff and reasonable prices. I will not being going back…read moreto the dealership!

Support this local small business! Professional dealing with Rocco, his lead technician and the…read morenice front office lady. Performed a major engine replacement on a s2000 that came out perfect.

Update 10-20-18: They lost Mark...Best tech ever...I will not go there again...down to one star…read more P.S. "Mark" at Hiro's is a "Ford" and "ASE" Master mechanic...he knows his stuff. Update 5-16-16 : called for a transmission service (fluid and filter) ouch !! The dealership gave me a better price than Hiro's. I did the service myself. Knocked them down to 3 stars.

Took my truck here for transmission service. After they dropped the pan they noticed excessive…read morematerial on the magnet. So I had them rebuild my transmission. It was the OEM transmission with 288,000 miles on it. After the bebuild the transmission works like new. They gave me a 12 month/12,000 mile warranty. This is the first time I have done business here. Based on my experience I recommend this business.