BSA OutPatient treated me well and the experience was great from the front desk people to the…read moretherapists I saw. I love that they have so many services to offer. I would happily go see them again.

wonderful people wonderful staff and they really work hard to get you up and well again!read more

I'm giving them one star because the director of nursing, the admissions coordinator, the…read moredietician, and very few staff members were actually really great! HOWEVER, the quality of day to day care was absolutely horrible and frightening for my mom and my daughter who stayed with her the first 6 days of her care. After day one, my mom wanted to leave by day two she was so determined to leave she went above and beyond what PT and OT were asking her to do so she could get out asap. She went in on a Monday and left that Thursday the same week. She really needed 2 weeks of care after a major abdominal surgery. In addition to poor care, their food was something from the 1950's - a lot fried, greasy, salty food and sugary desserts!! My mom had 2 feet of her small intestines taken out and needed to be on a diet that was completely the opposite of what they served. My mom eats healthy foods and needed a lactose-free, gluten-free, low sodium, no sugar diet and this place could not meet her dietary needs. I could not believe the type of unhealthy food they served the elderly. Thankfully my daughter was there to advocate for her. Unfortunately, the staff did not care. Multiple times they got my mom's food wrong, even after we were told it would be changed. I even had some food delivered from the local grocery store that would meet her dietary needs and they still got it wrong. Multiple times, my daughter was the one helping her to the bathroom, giving her a shower, and getting her the food she needed. My daughter should have been the one getting paid because she did the majority of their work for them. Housekeeping, especially in the bathrooms, was not sanitary. If my daughter had not been there, I truly believe my mother's health would have declined because she would not have been able to eat, she would not have been able to get to the bathroom in time or have a clean bathroom to do her business, and they would have just kept her doped up on meds. I would NOT recommend this place to my worst enemy.

Both my parents are 98 and and we have experienced most of the rehabilitation facilities available…read morein Amarillo. Some more than once. I rate Five Points the absolute best ; head and shoulders above all the others in the city. This type of work is extremely challenging as you have hundreds of patients and each with unique demands and challenges. Their professional staff care for each patient with genuine interest and concern. If there is something being missed and the patient or their sponsors will communicate that need to the staff, they will take care of the issue in a timely and professional manner-- with a welcoming attitude and a smile. The upbeat, positive attitude of the employees is one of the primary attributes that sets them apart from other facilities . The exercise staff is truly the best. They work to help the patients improve physically and mentally , and they do it in a manner that makes the patients feel important. They don't just go through the motions in their workouts; as much as the physical challenges they provide, they provided warmth and emotional encouragement at the same time. If the patients want help and want to improve, they will get what they need from these professionals. The food is excellent and the dining room is always bright and extremely clean. If you ask they, will adjust food requests to your taste and needs. The entire facility is kept clean and spotless and even the cleaning and support staff have a positive and helpful attitude. They host daily games, challenges, entertainments to help improve the spirits of all the patients that want to participate. When my time comes Five Points is were I'll get checked in ; I've seen almost every facility in Amarillo. The challenge is to go visit a facility before you get yourself are someone you love admitted.

Simon is great with patients! Very professional, caring & gentle when injecting meds!…read moreI highly recommend Amarillo Bone & Joint! My favorite Bone & Joint clinic

Dr North and his team were exceptional in their care and keeping me filled in with the information…read morefor me to get my knee replacement done. Check out was absolutely fantastic. Very sweet and very helpful.

Excellent physicians! Very accommodating and no wait time. Made the experience very good.read more

We had to make a stop at the ER on Soncy during a road trip for a sensitive issue. They were able…read moreto get us into a room immediately and the staff was so understanding, kind, and communicative. They listened to our concerns and treated us with great care. While it is unfortunate to have to stop at any ER, I was thankful it was this one!

They always take good care of me quick and easy! I had shingles on my eyelid and forehead. The…read morephysicians assistant immediately recognized it and fixed me up with medication to get it under control in 2 days!

Everyone there was kind and empathetic. I was seen quickly by many people in a short amount of…read moretime. I do think my treatment plan could have been more thorough considering I worsened and had to go to the ER the next day, but I'm just one of many. I would go back again.

I am greatly disappointed in Welllife, I was a patient there for a bit and my husband has been for…read morea few years, and despite that I need to have a membership costing 60.00 a month. I have no chronic illness and just do an annual check up each year. I am not going to spend 60/month, on top of visit cost, insurance co-pay and cost of my health insurance when I have no need for the extended services you are offering and sadly will no longer be recommending your clinic to family and friends.

I've been going here for 9 years. Kate takes her time with you and listens carefully to what you…read moreare describing. Very attentive to your needs!

Visited this facility to see my grandmother and overall, I found it to be very nice and clean and…read moreto have very kind employees. The ladies at the front desk when I first came in, were quick to give me instructions on how to sign in and where to go to find her room. One lady even walked with me to the elevator and to the room to be sure that I found it. An employee came in to help her use the restroom while I was there and he seemed nice as well. I walked with her down to dinner and there was a woman working in the eating area who also seemed very friendly and cheerful. It seems like the employees really have a love and passion for what they do here. My grandmother's room also seems very cozy and homey. Only reason I left a star off is because my grandpa has said that some of the cleaning staff (He believes) have stolen some of my grandmother's belongings, such as her phone charger and other personal items. For the price that residents and their families pay for care here, it's really sad that this slips through the cracks and doesn't get corrected.... My grandfather and mother have mentioned this to the staff and were told the cleaning staff is a separate organization from them and they can't do anything. Seems like a cop out answer to me because someone is paying this company and there are other companies in town, that may not steal they could use.... So, they could at least notify this company that this is happening..... That being said, I mostly feel very confident that she's being well cared for and is safe here and that it's a wonderful facility. I saw some of the other residents there and they seemed happy.

High quality medical care vs other local providers, which we've used for both parents. Sincere…read morelove and care for our parents. Open, bottom line communication, which I requested. As a business woman, I asked for medical, physical, emotional, and behavioral facts. They were honest, which helped me make decisions for our family. Best facility our family has experienced in ten years of parental care.

The office staff is extremely rude and inconsiderate. The average wait time past your appointment…read moreis 2 hrs minimum. No one in the office has any respect or knowledge about disabilities or how to professionally care for someone disabled. Don't try and have good insurance and go because they'll bill you wrong anyway. And don't make any plans to be seen before your due date you calculate yourself because scheduling an appointment with them in near impossible. Going to a butcher shop for prenatal care would be safer and more effective

The only reason why I rate Texas tech as a 2 is because lots of wonderful doctors do come out of…read moretech it's just they all leave too! The pediatric department is horrible! I've only met 1 doctor that I absolutely loved and she was the only reason I continued taking my children. Dr Hough, she was amazing, but once she was finished with school she left as did I. It's extremely annoying to have foreign doctors that can't speak clear English, you will see this quite often here. Their bedside manners need much help. I NEVER got my sick child into see the doctor on the same day, hell I was lucky to get them in during the same week! Now for the ob/gyn department. Same story as pediatrics. Lots of wonderful doctors over the years but all leave as soon as they can. Dr Rhoton Dr Solberg Dr Gooch(both of them, Jennifer & Jason) Dr Vas Dr Franken They all gave me quality healthcare but sadly moved and I could no longer see them. The rest of the staff is nothing special. They aren't friendly and seem to hate their job. I can't stand Texas tech school of medicine and I wouldn't recommend anyone going there. There are other choices in Amarillo!