Excellent physicians! Very accommodating and no wait time. Made the experience very good.

We had to make a stop at the ER on Soncy during a road trip for a sensitive issue. They were able to get us into a room immediately and the staff was so understanding, kind, and communicative. They listened to our concerns and treated us with great care. While it is unfortunate to have to stop at any ER, I was thankful it was this one! read more

I will always recommend ER on Soncy to all of my friends and family! Most efficient and friendly ER that I have ever been to. Everyone treated my family with kindness and compassion and took time to explain everything. read more

if I could give no stars I would, they dont even deserve that!! They make it clear and try to send you away if you don't have insurance! they tried to ask d my daughter away due to no insurance! EMTALA. They did see her and the Dr did nothing. spent 30 seconds and left. no test, no nothing! do not waste your time going there!!! Rebecca read more

Best ER we've every been to!! Been to ER's in over 4 other states Amarillo beats everyone by a mile. Everyone was professional and answered all our questions. We were in and out in less than 2 hours. Dr Rose and her staff were very friendly. If you don't like this ER go to another State and see how lucky your are. Thanks ER on Soncy for the great service. read more

Unexpected issue caused me to seek medical care while out of town. I was treated quickly, professionally and thoroughly. As a nurse, I understand standards of care. The professionalism, safety and infection control was top notch. Kudos to all..from the front desk, nurse, CT Tech and Dr Welch. I felt safe and secure in your hands. read more

Got seen quick and stitched up within 30 mins. Bill was way less than it would have been at my local clinic.

I was tired, hurting, and stressed from a long wait (7 hours) at a hospital ER when I decided to seek care at the ER on Soncy. The staff was friendly and professional. There was NO wait time at all. My issue was resolved quickly and efficiently. If you have insurance that is in network, I highly recommend you seek care here. read more

This place doesn't even deserve 1 star. Don't waste your time and MONEY. Wonder why there's never anyone there and they get you in straight away? It's because they charge an outrageous amount of money for NOTHING. I was seen for an injured shoulder. All the "doctor" did was go through my range of motion and misdiagnose that nothing was wrong. Thankfully she talked me out of an X-ray because there's no telling how much they charge for those. She gave me a couple pain pills that they charged me $1,200 for and sent me on my way. 2 pills. $1,200. Additionally I received another bill for $100 from the physician who just moved my arm around for 30 seconds. They absolutely take advantage of people who are in pain. Don't do it. You're better off at an Urgent Care. read more

Definitely pass on this ER. I received a separate bill for a Physician who never came in to the room to do an exam and the nurses who took care of me had trouble with the blood draw and figuring out how to run the EKG machine. Also my insurance paid for the facility as in network but nothing for the doctor who was OUT OF NETWORK. WHO knew . So to run and EKG and Lab work was nearly $4500. WoW. Kind of shady in my opinion. read more

I went in on Sunday afternoon, they checked me in quickly and Dr Hendricks listened to my issues and treated me accordingly. She was very professional and nice as was all the staff. I would highly recommend The ER on Soncy to anyone needing emergency care. read more

My experience was outstanding! I was seen very quick everyone was attentive and professional. The bill was far less than what I would have gotten at the hospital ER read more

I got transferred to Amarillo from another ER and after seeing the wait time at BSA went straight here. I was seen immediately and they took great care of me. They explain what is going on in detail and are very thorough. Would definitely recomend. Also they are in network with BSA so they accept all insurance BSA does. read more

The worst experience I've had. Would have loved if someone would have shared how much it was going to cost and that I was out of network. The receptionist could have easily explained that when we walked in. It's it like they were busy. There was no one else there. read more

This place is terrible! Everyone is rude... I brought my sick daughter and all I got was sorry she's not sick. What do u mean??? Don't come here if ur in need of medical attention read more

I checked in on a Saturday morning and was seen by Dr. Rickwartz right away. After a brief exam, diagnosis was that I needed to be taken to BSA. The staff was able to get me checked into to an ICU room at BSA and I was able to bypass the regular check-in at BSA (which I am told could take up to a few hours). Dr. Rickwartz contacted a specialist and scheduled an examination for me to occur on the weekend in ICU. Treatment was through and professional and the examining doctor was an Emergency Certified MD. Highly recommend ER on Soncy. read more

Today was the second time we have had to use the ER on Soncy. They are very caring, and compassionate. The wait is minimal, less than 10 minutes till my wife had a room both times. I highly recommend them, when your next health emergency arises. read more

Got a itemized statement for the doctors portion. The itemized statement just says "Evaluation and management" for $505. Our insurance paid nothing towards the doctor's bill. But, our insurance did say that instead of $505, we only should owe $183.72. Just goes to show you why medical care is so high and the medical care system is so broken. I called the medical billing company and they couldn't give me an itemized statement for the facility yet, they told me. Even though I did get a bill. I'll update when I get that statement. read more