ER we were there 5 hours they did blood work and the people were helpful. But the waiting area was…read moreso cold. And in 5 hours we waited we never seen the doctor. So my husband checked himself out. Its 32 degree out and the ER waiting room was very cold. Everyone in the room was waring their coats and we're still very cold. Why dont they turn on the heat. And get to the patient care faster.

The name fits this location. My brother had recurring problems that Kenny Doan and Dr Bartlett took…read morecare of quickly and spent the time to properly explain the issues. Kenny is an amazing man that is quite inspirational. I'm sorry that I don't remember the lady's name that helped him also, along with another man. Thanks to all! Joe Maloney

ER staff at the front desk were extremely rude. Laughing and giggling with their co-workers when…read moretwo worried parents were told just sit down and give us a few minutes when the paramedics said for us to go ahead and go in the room our daughter was in. I get that you are at your job working but I think you need to be more considerate of someone public comes in rather than laughing and giggling while they are at your window.

Do not take your loved ones to this hospital if you want them to live! Worst freaking care ever and…read moredid not take care of business. Then got crappy when we wanted to move them. They don't even deserve one star zero stars negative if possible!

Went to the emergency room several months ago for a rash. I asked if it was allergies and they said…read moreit was allergies, gave me a shot and a huge bill. Turns out it was some bacterial/virus. I paid it off months ago and have had several calls telling me to pay my bill. I keep telling them that it has already been paid including dates and amounts, they then apologies for their slow processing, followed by another phone call sometime later. My insurance says it's payed in full. So misdiagnosis, enormous bill, and annoying bill collectors that don't check whether the bill is paid or not.

Short version: $12,000 bill for a rash, the representative was not correct about pricing, and I…read morestill had the rash months on. Staff was nice at least. But NO ONE IS IN NETWORK!

Excellent physicians! Very accommodating and no wait time. Made the experience very good.read more

We had to make a stop at the ER on Soncy during a road trip for a sensitive issue. They were able…read moreto get us into a room immediately and the staff was so understanding, kind, and communicative. They listened to our concerns and treated us with great care. While it is unfortunate to have to stop at any ER, I was thankful it was this one!

Went for stomach pain and nausea... did Covid testing and all was negative... then since it was the…read moresecond visits they charge $200 co-pay with insurance. 3rd visit will be $300 they said and so on. Provide a counter prescription medicine such as Tylenol, ibuprofen etc... staff was nice but the charges for the type of service is not worth it.

Wait times here are very short as compared to any hospital in Amarillo. Also, people drive over…read morefrom Pampa because they don't like the hospital in their own home town. Covid has made healthcare difficult everywhere but Golden Plains Community Hospital has found ways to cope and take care of their community.

I was taken to emergency room with a torn muscle from lifting a 75 pound object. Theytreated me…read morelike a was using drugs or wanting drugs. This happed when the nurses and X-ray techs start yelling at me at sit up because I passed out twice from the pain... needless to say they nursing staff has issues with everybody and they have no people skills or the ability to assess the situation and make the right call.. rude hateful patronizing yelling at me the whole time I was there, then they had the gall to send me to Amarillo on opollo med flight!! Knowing they could nothing for me, and I'm still stuck with the bill. Not happy at all.

I went to the ER for dehydration after an ESI (Epidural steroid injection) caused some major issues…read moreand was still causing issues 11 days after the fact. Everyone was friendly, courteous. The ER Dr explained things to me no one else did/would, including the spine "company" that did the injection. They also helped me understand much more of what was going on in with my back issue after doing a CT Scan and X-Rays. I really appreciated the time, the input and the knowledge regarding how I had been told by the spine center to manage my back pain (which hasn't been working). I feel more equipped to make wise choices regarding upcoming procedures. Thank you

Worked with therapy team. They gossiped, lied, horrible group of people to work with and were…read moreoverall bullies. Ashleigh Wiswell, COO knew their history of being bullies but didn't hold them accountable. Attempts to hold them accountable ended up in me getting written up. Example of their selfish behavior....not wanting to participate in Halloween fundraiser for the community because they weren't winning any of the games. Ashleigh herself said they were demonstrating selfish behavior. Example of lies...Maria (PTA) wouldn't clockin/out multiple times even given MULTIPLE reminders. She had mutilple reminders sent to her (over 50 emails) but still claim she only got 3 reminders. If you're looking to work with them be prepared to deal with lies, gossip, poor training, etc. it will not be a pleasurable experience. Even Christine the current DOR applied multiple times for the position and the therapists were such jerks not to hire her and she really wanted it to. She gossips and is a bully just like the rest. But if you're will to deal with them...good luck! Improving the experience and environment is to truly hold those liars and cheaters and gossipers and bullies accountable for their actions. Don't flap your jaws about change but actually make the change!