I've been here twice and both times I received quick and excellent care. Both physicians were…read morethorough and explained everything to me. The staff was friendly and welcoming. A few months later I received the bills, and they were financially impossible for me. I went back and forth between their billing agency and my insurance before getting into contact with someone at the facility that was willing to help me. They helped me in a way I will always be grateful for. These people truly are about patient care, even the financial aspect.

ER we were there 5 hours they did blood work and the people were helpful. But the waiting area was…read moreso cold. And in 5 hours we waited we never seen the doctor. So my husband checked himself out. Its 32 degree out and the ER waiting room was very cold. Everyone in the room was waring their coats and we're still very cold. Why dont they turn on the heat. And get to the patient care faster.

Went to the emergency room several months ago for a rash. I asked if it was allergies and they said…read moreit was allergies, gave me a shot and a huge bill. Turns out it was some bacterial/virus. I paid it off months ago and have had several calls telling me to pay my bill. I keep telling them that it has already been paid including dates and amounts, they then apologies for their slow processing, followed by another phone call sometime later. My insurance says it's payed in full. So misdiagnosis, enormous bill, and annoying bill collectors that don't check whether the bill is paid or not.

Short version: $12,000 bill for a rash, the representative was not correct about pricing, and I…read morestill had the rash months on. Staff was nice at least. But NO ONE IS IN NETWORK!

A caring, friendly, compassionate and professional doctor. I have thoroughly enjoyed each…read moreinteraction with her. She cares, works to partner with me and makes common sense decisions with me in mind. I appreciate a doctor that is personable, kind and can make me feel at ease. That's a gift and she's got it.

I have been a patient here for years. The receptionist were always nice and McKenzie is amazing…read more I had no issues with Dr Hutson until she dropped me for rescuing and being late although I was not late. I came 15 min earlier than what they told me. I am on anxiety. Meds and she would not refill them. I got to the office and she would not see me. She is a coward and does not care about all of her patients. The letter said she would see me forv30 days til I find a new dr. She did not. It is irresponsible to prescribe anxiety meds and then just nake a patient go cold turkey. I would not take my dog to see Cindy Hutson.

I've been going to Dr. Cox for three years. IMO he is lazy, forgetful, does no followup, and his…read morefront desk clerks are unprofessional, violated my HIPPA rights by loudly telling the whole waiting room about my confidential billing information. His billing practices are sketchy at best which I contribute to poorly trained staff. When I first went to him he had a 5 star rating on Google now he is at 3. I think 3 is being very generous. I will never go back to his office and I HIGHLY DISCOURAGE ANYONE to trust your health with this guy. He took HEALTH andCARE out of the word Healthcare. Don't waste your money or insurance on this guy.

Fall 2023 Dr. Cox Takes his time. He's old school & his…read morenurse is too. I moved over to a sister location because it was 12 min. Closer to my home.....challenges to say the least but the new location is New School medicine. I will continue to adjust. Try Dr. Cox if you can get in. Portal & call backs are better represented now.

Dr. Susan Neese is such a kind hearted, truly caring doctor, who is great to her patients. I world…read morerecommend her very highly to anyone in the Amarillo area, looking for a great family doctor.

Dr Neese is an excellent doctor. She is always willing ro really listen to you & she never makes…read moreyou feel rushed.

Exceptional Care and Compassion! Dr. Tyson at Amarillo…read moreFamily Physicians is truly outstanding. He takes the time to listen, explains everything clearly, and genuinely cares about his patients' well-being. It's rare to find a doctor who combines professionalism with such kindness and empathy. The staff is always welcoming, the office runs efficiently, and I never feel rushed during appointments. Dr. Tyson goes above and beyond to make sure his patients receive the best care possible. I'm so grateful to have him as my doctor -- highly recommend him and the entire team at Amarillo Family Physicians!

They required my FULL SOCIAL SECURITY NUMBER even though I gave them my insurance card. I tried to…read moreinsist that they did not need but their computer system would not accept. blanks. In this day and age of cyber hacks and fraud I cannot believe offices still use this. All my other physical and dental offices understand.

I was on the fence for a while after finding these guys and the other guys in Oklahoma. I did some…read moreresearch, and started asking friends, family and other people I would meet about any info on "the shot." Unfortunately I only found a handful of people who actually had experience, and they all had awesome reviews! After speaking with Relief Today a couple of times and my primary care physician, I decided to give it a try, I figured the worst thing is, it wouldn't work, and I'd be out two days of driving and expenses. My mom decided she'd go with me and participate too. She has two rods in her back and has had severe back issues for decades! I shattered my calcaneus two years ago and had a plate with twelve screws placed in my foot. I have had nothing but severe pain in that foot since I broke it! Rheumatoid arthritis set in very quickly and was crippling in the joints. End all say all, it's been nine days since my injections and my foot feels awesome! I wish I would have gone sooner. I have been off my melixiocam for two weeks and don't see a need to go back on it. We had a snow storm over the weekend and as usual my foot caused pain, but not to the usual degree. The question is, would I go back? Yes, I'll be back! The office is easy to get to off I-40, plenty of parking. If you're in a Semi or a pick up and pulling a trailer, there is parking on the side streets and they are nice and wide.

I go here to get what we call the Jesus shot.. My elbow gets really swollen up with inflamation…read moreand it makes it go completely away ;)

I was not seen by a doctor but by their PA. I am alright with the PA, he was good but their…read morereceptionist on March 12th needs some training in customer service. I know she was busy but I was there standing in front of her, she could have acknowledged me. She stood up and walked away and did not say anything.

This place is not great for anyone who doesn't speak English. The receptionist act entitled and act…read morelike they can't help someone who has questions over their super long questionnaire. Hire people who are bilingual please my goodness!! Your only making it worse for your business and giving a disservice to people who do not know English as their first language. Do better!

I have been Dr. Gulley's patient since I moved to Boys Ranch 5 1/2 years ago. I have always felt…read morecomfortable and well taken care of. He's amazing!! He takes time to listen and isn't judgmental or dismissive. He's very understanding and isn't quick to prescribe drugs. He accepts alternative treatments and will research rather than quickly try to get you on a drug. He makes sure that IF I need a medication it won't interact with what I already take. I really like that. I trust him completely with my health. I honestly feel like he cares about me and my health. I also like that he takes the time to explain everything so I won't have anxiety or stress over an issue. His staff are very sweet and attentive. They are polite and very caring. I highly recommend Dr. Gulley.

I saw Dr. Gulley as a new patient today, and it was one if the most pleasant medical experiences of…read moremy life. He spent over half an hour with me discussing my medical history in great detail, making sensible and well-informed suggestions, patiently explaining medical terminology in my records, and answering my questions without being condescending in any way. After searching for nearly a year for a new family doctor, I felt like I had come home. I cannot recommend him and his competent and gracious staff too highly.

Lindsey and her staff are amazing!! I feel like they actually listen to me and are concerned about…read morethe things that concern me.