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    BSA Health System

    2.7 (37 reviews)
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    Selfie in the ER one time. Short wait. Thorough.
    Steve G.

    I've had different experiences at BSA. For example, I've had bad treatment in the ER, but also good. It depends what they got going on, the people on duty & if they're tired. Pretty much everyone says that at every hospital. For Imaging appointments, I've always had a quick & courteous visit. Once my mom was there for a week with heart problems. "Jo" is a regular staff member at the entry that controls patient visits. She's such a sweetheart so nice & kind knowing how important my time with my mother was. I brought her lunch one day bc she was so kind letting me stay at night for a few extra minutes past the curfew. It's that kind of stuff that warms your heart. We should be on our knees thanking God things at BSA & NWT aren't like Los Angeles right now. REAL TALK.

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    3 months ago

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    2 months ago

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    1 year ago

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    4 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    2 years ago

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    4 years ago

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    5 years ago

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    4 years ago

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    6 years ago

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    7 years ago

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    7 years ago

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    4 years ago

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    7 years ago

    Great atmosphere, The nurses and staff are very friendly. I appreciate the care provided to my mother .The cafeteria food was good.

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    5 years ago

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    5 years ago

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    4 years ago

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    8 years ago

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    7 years ago

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    10 years ago

    Staff is friendly and informative. They offered me information about everything I wanted to know and were patient with me.

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    8 years ago

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    7 years ago

    Im tired of being in pain and begging for more meds ive been in here for a week this time and they keep just letting me hurt

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    9 years ago

    Great hospital. I've always chosen this one over Northwest and always gotten the best care with the friendliest staff.

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    9 years ago

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    9 years ago

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    13 years ago

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    Ask the Community - BSA Health System

    Review Highlights - BSA Health System

    We appreciated them very much, and if we ever have to go back to an emergency room it will be at BSA.

    Mentioned in 6 reviews

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    Northwest Texas Healthcare System

    Northwest Texas Healthcare System

    1.8(33 reviews)
    0.2 mi

    The new facility Northwest Texas ER at Eastern was one of if not the worst experience we have ever…read morehad. We were visiting from out of town during the holidays and my wife became ill. She is a disabled veteran and although they do have a VA ER here we were informed that they were very busy and a very long wait time. We decided to go to the above mentioned ER which stated I'm their marquee out side that the wait time was 3 minutes. The receptionist was very rude and was not helpful at all. After several minutes of back and forth regarding insurance and billing she finally gave us the paperwork to register in. A family of five enter a few minutes behind us. We waited 15 to 20 minutes before called in however the family that came in behind us were called in almost immediately.The nursing staff were rude and unfriendly. Felt like we were bothering them. This place was not busy at all. Dr was sitting down on his phone, I realize it may have been a work call but based on his body language it looked like a personal call. It took about 15 minutes before he came into the room and said he would be back when they had flu/covid results. It was about 20 minutes before he came back, positive for Flu. Dr provided prescription sent us on our way. Before leaving I had to use the restroom. There were two available and I unfortunately picked the one that was filthy, toilet paper on the floor, no soap, trash overflowing and vomit on the wall. I did inform the security guard who by the way was the only nice and helpful person. He did explain that the cleaning crew did not work on weekends. Yuck. I have since heard from family and friends that they have had similar issues at this ER. Thank you for letting tell you about our experience. I hope things change at this establishment so that othes do not have to go through the same experience. I did write a review on Google and did receive a response asking if they could speak to me in person. I it's been 2 days still no call.

    ER staff at the front desk were extremely rude. Laughing and giggling with their co-workers when…read moretwo worried parents were told just sit down and give us a few minutes when the paramedics said for us to go ahead and go in the room our daughter was in. I get that you are at your job working but I think you need to be more considerate of someone public comes in rather than laughing and giggling while they are at your window.

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    Northwest Texas Healthcare System - Outside

    Outside

    Northwest Texas Healthcare System
    Northwest Texas Healthcare System

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    BSA Health System - hospitals - Updated May 2026

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