Actually I work for Ruby Slippers but when my Dad was sick and needed extra care I confidently…read morerecommend Ruby Slippers because I know the owners and caregivers and their hearts for their clients. As an employee I can tell you we receive training monthly and are moving forward in the direction of BEST CARE POSSIBLE for our clients always . We put a lot of heart into what we do .

From the owner: We are a locally owned Private Duty Home Health Care Agency. We specialize in assisting clients…read morewith activities of daily living such as bathing, dressing, meal preparation, companionship, light housekeeping and transportation.

I have been with Good Care for over a year now. They are always friendly when I call and they are…read morealways flexible when I need to change my hours. I have the same person that comes to my house every time and she is so sweet! She takes really good care of me. I would recommend them to anyone!

I hired these folks at top dollar to care for my dad with Alzheimers Disease on a relief basis…read more They were supposed to care for him on weekends. So on one occasion, the regular caregiver found him on Monday a.m. in his living room asleep on the floor in the fetal position, with the same clothes on that he had on Friday. Clothes obviously completely soiled. The caregiver from Goodcare basically did nothing, while I paid well over $500 for the privilege. But, I realize things happen and I called Goodcare to let them know. They were nice enough and said they would take care of it. Several weeks later, the same thing happened. And of course they billed me for the privilege. So I called again, and told them I couldn't use them any more - I actually need someone to TAKE CARE of my dad on the weekends. Like shower him, change him, tuck him in. The kind of stuff that home care agencies are supposed to do. Jo Beth assured me she would speak with the owner and that he would contact me. I also asked if there was anything they could do about my bill, since I am paying for SERVICE that was never performed. She assured me that SOMETHING would be done and that I would hear from someone soon. Three weeks later, I've heard nothing but crickets. Sorry folks, but as far as I'm concerned, Goodcare is actually "No Care." And you pay $25 an hour minimum for "no care." Good day.

A wonderful company to not only work for but to have care for your little miracle child. The care…read moreand integrity that this company represents is by far the best in Texas. Their staff is always willing to go the extra mile and it shows!!! Our children deserve the absolute best home healthcare and that's what Children's value is all about!!!!

Everyone is very good. Cindy Hunkapiller has been a nurse in our home 5 years now and goes out of…read moreher way to help make things in the home go smoothly. Office staff friendly and always awenser your call no matter what time of day it is. Please keep up the good work. Thank you all.

Can't say I have been impressed with their services, communications or billing…read more Let's start with services. . .if you can call it that. On two separate occasions we had two different care givers leave during the middle of the night stating that they had a sick child at home. Sorry, but your job does not afford you the luxury of leaving during your shift, especially at night. Can you imagine the terror a senior would feel waking up to a stranger, especially during the night. There were a couple of care providers that would perform the duties Caring Senior Services said they were to do, but the majority would rather sit on the couch, watch TV or play with their cell phones. Several times my mother would be calling from the bedroom. My sister or I would have to get the care provider's attention and tell them she was calling. Imagine what it would be like if we were not there to monitor what was taking place. Punctuality is another issue. A care giver leaving on time was never an issue. Showing up on time was another story. Several times the care giver would be anywhere from 15 minutes late up to an hour late. Many times, a care giver would leave before their relief showed up. Once, one care giver had to take the night shift care giver home because she had no transportation. Thirty minutes of services billed but not received. My sister and I were still with my mother and were able to fill in the gaps. This is likely not the case for most seniors requiring their services. Smoking is another problem. None smoked in the home, however the lingering odor on them does not go away. More than a few times my mother would require their help. They would either be outside or in their car smoking. My mother requires assistance getting up and down. This fact was documented on Caring Senior Service's printout paperwork. So who does Caring Senior Service send as a care giver? One who had a workman's compensation back injury and another who was recovering from a broken pelvis and still using a cane to get around. We called Caring Senior Services immediately. Which brings us to the billing issues we have had with Caring Senior Services. Check any bills from them carefully. My mother was charged for hours, not worked, from the two of the care givers who left during the night and for all the 15, 30, 45 60 plus minutes a care giver was late. Additionally, we were billed an hour for the care giver using the cane, when we specifically told them we were not going to pay for that hour, which we were billed for. Bottom line . . .Senior Caring Service is NOT a company I would recommend, especially if you are not in the senior's home to monitor what is actually going on.

I really love working as a CNA helping people whom are unable to help themselves and Nurse Core…read morehelps me being understanding with my personal life that they're very flexible with the work hours. The staff at the office is so sweet and so helpful!

Sent a young lady to talk to my 83 year old Marine dad with Dementia about his feeling. Dad is 83,…read morehe doesn't have feelings he just feels grumpy. Renting unnecessary gear for him and putting it in his room. Dropped/discharged him when he went to the ER. Problems keeping up with his medicine, the nurse or I always needed to remind them. The call center is always polite. Nurses are overworked. Usually 15 to 40 minutes after you call the call center before someone calls you back. The person calling you back is not necessarily the nurse in charge of the patient you called about. Did not respond to patient issues when he fell and hit his head causing the facility to call an ambulance and send him to BSA (over 10 times).