Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

It is very refreshing to have professionals in our home that knows what they need to accomplish…read more The crawl space was very wet, they came everyday to check on the drying out process and continued to dry the crawl space until the meter read normal. They are pleasant, easy to work with and certainly understand our needs for normalcy. My husband and I highly recommend their service. Evergreen Steam Clean and Restoration will do it right! Dee and Doug

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

We used Puget Sounds Restoration for a water damage claim in our crawl space. They got back to us…read morequickly and was able to start and finish the job in a timely manner. Would highly recommend them.

From the owner: We specialize in doing water damage restoration and we are a small family-owned business. we are…read moreprofessional and will give great communication with are clients.

Jack did a phenomenal job. Very satisfied with the work he did. He did everything I requested and…read morethe price was reasonable. Will definitely use him in the future

Communication was awesome! Service was great. Purchase this house, thought the carpet was trashed…read more They now have new life. Highly recommended.

Phenomenal company to work with. They do it all from Mitigation to repairing your home. Please let…read morethis be your first call if you have water or fire damage. They work with your insurance company or if you're paying them directly. 10 out of 10 recommend!!!!!

I would give a zero if I could...original contact was March 9. Work still not finished. Had to…read morehave them come and fix the spots that they missed painting. Charged our insurance company to dry carpet for 3 weeks that was being replaced. Carpet still not done. Just a bedroom!!! Appears to be insurance fraud for work not done but paid. Our insurance company has been advised of false charges. We have parted ways and will not have the work finished.

I can't recommend Chad enough. His professionalism and expertise in the remodeling process truly…read moresets him apart. Our flooring project was done quickly and he was able to easily resolve challenges that arose in the process. Beyond our personal project, I have referred Chad to clients and friends, he has consistently delivered outstanding results. If you need a skilled contractor, I would highly recommend Chad. - Tami M.

Chad with CAP Construction was the best I have encountered…read more His communication with me through the process of things was on point and stellar. His quality of work was over and above what i expected. His timeline on the project was what we discussed as promised. I will definitely use him for any future projects, I highly recommend CAP for all your remodeling needs.

The process took a little time, but the work was excellent and done with care. The final results…read moreexceeded expectations, and we're very happy with how everything turned out.

My insurance company assigned Max Care to do water damage dry out and repairs. I definitely would…read morenot recommend them. Their communication was borderline rude and their service very subpar. Two weeks after they supposedly reconnected my HVAC to the house register I have pictures of the ducting lying on the ground in the crawl space. They had tried to attach the wrong type and size ducting to the register with duct tape. They clearly did not know what they were doing. There were other issues, but this was the most egregious. Lesson learned.... you do not have to accept the company that your insurance company recommends for repairs.

Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We had our basement flood in September of last year, so it's hard to remember specifics. I think…read moreJared was the one who came out first, and he inspired confidence that they'd do a great job. I hired them, and they took our furniture out and moved it to their storage. I'm reading about the names, and I think I had Gavin, JP, Ben and Reese. I'm sorry if I got the names wrong! They were so kind during it, when I was super panicked and shocked about the loss of 1/3 of our house. We then kept working on insurance to get it covered, and when I requested they moved the furniture from their storage to ours. They very quickly did so. Their patience with things going forward was amazing, and their communication top notch. I felt informed and supported, never hassled. Julie and her team really made me feel like they were rooting for us, which is rare if not non existent for a business. I'm so grateful we had them.

I noticed black spots on the edge of our carpet along a wall and adjacent closet, and also had some…read moremaster bathroom shower baseboards bloated and warped from a likely small weep leak in the enclosure corner over the years. I called Green Planet from seeing their excellent review history and local family ownership, and they aligned their inspection to suit my availability the next day, and the owner David sent their very capable and friendly project manager JJ. He surveyed the areas and two things became clear: he knows his craft and summarizes his findings very well, and he came to our home prepared for any eventuality with his drywall and remediation team resources to inspect as well as perform the work if we chose to (which we did). After pulling the baseboards and carpet lips back, analyzing water/humidity levels within the walls and materials and checking the inner wall beams and studs, he determined it was not black mold and could be normally cleaned as some form of soot/dirt accumulation. This put us at ease for that part. Then on to the shower area, where he not only examined the MDF baseboard area but also checked telltale signs above on the upper wall sand ceiling inside the shower and even in the towel closet. He correctly removed the shower ceiling itself and a few inches of the upper walls, ad well as some of the lower wall adjacent to the baseboard damage to get the complete picture of where mold had been hiding. His team remediated the shower itself along with the attic roof plywood sheeting and trusses which also had some mold growth. And THEN he even realized the mold went a little further beyond so they also removed a small area in the adjacent second bedroom and uncovered the other portion of that same mold stretch on the attic sheets and trusses of our roofing underside. After finding and treating it all, the verdict was that the outer roof (replaced new 5 years prior) was a likely source at one time of a leak, in addition to the contributions made by the shower area and steam buildup due to a 18-inch soffit dropdown lip from the ceiling forming a typical "shower cup" that traps steam and does not vent it properly. JJ also suggested (which we are now doing) to remove the soffit entirely and make it a smooth ceiling since we have a contractor already there and it is not load bearing, and to add a newer fan with humidity sensing if possible, to prevent a repeat of this happening. So they recommended smart things to do beyond just remediation and restoration. All of this operation was done under strict quarantine of the areas affected, sealing off the work areas with tape-sealed zippered access liner walls and appropriate ventilation and drying units, since you do not want anything to spread of be inhaled just in case. JJ was clear about the first estimate and then the second estimate in the adjacent bedroom once they realized they had to extend it. So pricing was both reasonable and accurately estimated. I was present for various stages seeing the progress and getting an explanation for anything I was curious about. Again, I would heartily recommend Green Planet for any services they offer, if this job is an indication of the quality and care they put into doing their work.

We hired green planet to do some mold cleanup in our home. They were very fast, kept our home clean…read moreand was very affordable compared to other companies we called. Julia was very nice and helped us with our email so we could make the payment online when our grandson wasnt available to help.