I had a water damage in my home due to a toilet overflow. I called this company and they came out…read moreto help me take care of all the damage. They found water in places I wouldn't even know to look. They have specialized equipment to help locate all the wet building materials. They also do in house Reconstruction which is nice. Will update with pictures once my home has been completely put back together. They made quick work out of the water damage portion and Luis already has the ball rolling for reconstruction. Definitely glad I called Home Damage Medics!

I strongly recommend NOT going with this company. They advertise that they are an end-to-end…read moresolution company (they will do mitigation and reconstruction) to get you interested, but they will leave you hanging for the reconstruction portion of the work. I had a tight deadline for the work I needed to get done and they told me they would be able to complete the work in time which is why I went with them. However, after they completed the mitigation, the owner told me they would no longer be able to do the reconstruction portion of the job because they took other jobs. They left me with a hole in the ceiling where my cats could get into it leaving me to scramble to find another company to help me in time. Rumor has it the owner, Luis, also got offended when I asked him to be more careful when dropping dry wall from the ceiling because I was afraid it would scratch or damage my floors and that's also why they would not complete the restoration job. They didn't want to do a job where the homeowner was 'looking so closely or worried about their other property being damaged'. This is a clear indicator the owner does not have confidence in the quality of his work and is in fact afraid he would damage something so he'd rather back out from the job than 'have an owner looking closely'. I definitely dodged a bullet not getting reconstruction work from them after all. While Luis's partner, Spencer, who did the mitigation work, did a really good job and I would totally hire him again, the owner is quite young and clearly has not yet learned the basics of customer service so I'd recommend going with another company that is more established and has more experience under their belt, especially when it comes to customer service.

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

Matthew must be one of the most honest people in this business. I asked him to assess a situation…read morewhere we had a toilet overflow that leaked onto the lower floor. He did not try to upsell and seemed very transparent in his assessment. A few other water companies had pressured us to start an insurance claim there and then, saying the work would be more than our $5k deductible. Matthew told us that the water was very small and could be dried out with some DIY strategies. He then also looked at another issue we had and provided honest unbiased information about plumbers and contractors. He also provided a lot of small tips to prevent moisture and leaks in the future. I recommend Matthew as your first call and will definitely seek him out for future water damage needs.

I highly recommend Blaine and the Drytech team. I was introduced to Drytech from my PEMCO claims…read moreteam when my refrigerator leaked and damaged the kitchen and basement. The team was very professional, timely, communicative and knowledgeable. They not only dried out the damaged areas but they put everything back together with excellent care - floor replacement, trim work, drywall, texture, painting. Their attention to detail was incredible and care for the finish work was exceptional. I greatly appreciated the work they did and their constant communication and guidance in the process. I highly recommend Blaine and team for your home projects.

Blaine and his team at DRYTECH were so great to work with when we had a water leak in our garage. I…read morecalled PEMCO and the adjuster immediately referred me to DRYTECH. They were there the next morning, knew exactly what the issue was and how to repair. They kept us in the loop the whole time. They did the repairs while we were out of town and Blaine even came over around 11:00pm the Saturday night we got home, to turn the water back on for us. He insisted on coming over that night. If you ever have a leak anywhere, I highly recommend DRYTECH to do the repairs. They are great !

I noticed black spots on the edge of our carpet along a wall and adjacent closet, and also had some…read moremaster bathroom shower baseboards bloated and warped from a likely small weep leak in the enclosure corner over the years. I called Green Planet from seeing their excellent review history and local family ownership, and they aligned their inspection to suit my availability the next day, and the owner David sent their very capable and friendly project manager JJ. He surveyed the areas and two things became clear: he knows his craft and summarizes his findings very well, and he came to our home prepared for any eventuality with his drywall and remediation team resources to inspect as well as perform the work if we chose to (which we did). After pulling the baseboards and carpet lips back, analyzing water/humidity levels within the walls and materials and checking the inner wall beams and studs, he determined it was not black mold and could be normally cleaned as some form of soot/dirt accumulation. This put us at ease for that part. Then on to the shower area, where he not only examined the MDF baseboard area but also checked telltale signs above on the upper wall sand ceiling inside the shower and even in the towel closet. He correctly removed the shower ceiling itself and a few inches of the upper walls, ad well as some of the lower wall adjacent to the baseboard damage to get the complete picture of where mold had been hiding. His team remediated the shower itself along with the attic roof plywood sheeting and trusses which also had some mold growth. And THEN he even realized the mold went a little further beyond so they also removed a small area in the adjacent second bedroom and uncovered the other portion of that same mold stretch on the attic sheets and trusses of our roofing underside. After finding and treating it all, the verdict was that the outer roof (replaced new 5 years prior) was a likely source at one time of a leak, in addition to the contributions made by the shower area and steam buildup due to a 18-inch soffit dropdown lip from the ceiling forming a typical "shower cup" that traps steam and does not vent it properly. JJ also suggested (which we are now doing) to remove the soffit entirely and make it a smooth ceiling since we have a contractor already there and it is not load bearing, and to add a newer fan with humidity sensing if possible, to prevent a repeat of this happening. So they recommended smart things to do beyond just remediation and restoration. All of this operation was done under strict quarantine of the areas affected, sealing off the work areas with tape-sealed zippered access liner walls and appropriate ventilation and drying units, since you do not want anything to spread of be inhaled just in case. JJ was clear about the first estimate and then the second estimate in the adjacent bedroom once they realized they had to extend it. So pricing was both reasonable and accurately estimated. I was present for various stages seeing the progress and getting an explanation for anything I was curious about. Again, I would heartily recommend Green Planet for any services they offer, if this job is an indication of the quality and care they put into doing their work.

We had a leak that caused flooding in my mom's basement. I reached out to Green Planet for…read moreassistance. Julia was so thorough in explaining the process and what to expect throughout. I felt comfortable reaching out to her every time I had a question. She kept us updated throughout the process which helped us ease my mom's minds. Thank you, Julia, for going above and beyond for my family.

I submitted a request for a quote on yelp, and they responded quickly and were SO generous with…read moretheir time, as I had a lot of questions. I was looking for a company to rip out my carpets (that i thought had mold), and wanted it done the right way to contain the contaminants. Mark and Nataliya know their stuff! They came out to our house to inspect it, explained everything, were courteous and patient, and I couldn't be happier with their service. We ended up not needing our carpet ripped out, but based on their knowledge and affability, I would HIGHLY recommend them for any remediation needed!!!

From the owner: We are a locally owned water damage restoration company in Maple Valley, with a background in…read moremicrobiology. Our major focus areas are on continuing education, cleanliness, process, documentation and client communication. Your home and business are likely your biggest financial asset and we want to help make sure your post-loss documentation helps prove it has been restored so that you can preserve the value of your home or business.

Robinson restoration was quick and thorough, they were able to help me directly with the issue I…read morewas dealing with and they did it all in a very professional and timely manner! I would recommend Robinson restoration to anyone!

We had Robinson come over for an estimate/inspection after we had a toilet overflow that leaked…read moreonto the floor below. After that experience, I question both the company's substantive knowledge and their ethics. First, they used some pressuring tactics to try to get me to sign on for their services right away. They urged me to make a homeowners insurance claim right away, saying that the work would surely be more than my $5k deductible. I asked what if we just took some remediation efforts without a claim, and they said just having a dehumidifier and fan in here for several days would already run $3k so I might as well file the claim. They otherwise would not offer an actual estimate for anything. The next day when they reached out to follow up, I said I didn't think it was worth it to file a claim and be out $5k. They then miraculously said they could do remediation for $2-$3k without a claim. I also had them look at another area of the house where we had some mystery water but was now visibly dry. I thought it came from outside rain. The technician said we had a leak and needed a plumber. I got a plumber in later who removed dry wall to look for the leak. There wasn't one. The plumber seemed really trustworthy and replaced a part just in case and was not $$$. But seemed to badly reflect on Robinson.

Amazing. Super friendly and knowledgeable staff, very fast, communication was transparent and kept…read moreme up to date on what was being done. If you need mold remediation, these are your guys and thisbis your one call to make. Johnathan was amazing. Thank you Jason and team! Job well done.

24/7 Flood and Fire was quick to be onsite and resolve the issue. Everyone involved in the cleanup…read morewas efficient, professional and punctual. I recommend calling 24/7 for help if you are ever in a situation requiring mitigation and clean-up from water or fire damage.

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

We were hearing water dripping sound from one of the wall near bathroom. I called Sean from SSWR…read more He was prompt to respond and came on the same day all the way from Tacoma to Lynnwood. He did a thorough inspection and assured me there is no issue. He had the the right set of tools to check the moisture content in the wall and had an infrared device to check if there is any leakage behind the wall. He volunteered to go to the attic and do thorough checking. Respect his hard work. Will be a happy returning customer if in case I face any damages related to water in my home.

I have a rental home that I needed the crawl space cleaned up and repaired due to rodent activity…read more We called this company up after seeing a 10% off coupon in the mail and they came out in late May and gave us an estimate. So far, so good... Then a couple weeks later when we were ready to have the work done, I called Crawl Space & Attics NW. I called in the middle of the day, during their listed working hours. No one picked up and it went straight to voice mail. I thought it was no big deal and I left a voice message letting them know I needed to get that work done and gave them my contact information (which they should have had on file from the estimate). No one called me back all day. I called them again several hours later and a lady picked up the phone, took my info (and no mention of the voice mail I left earlier), and said someone would give me a call back later that day before the company closed to set a date. No one called me back that day. Afterward, I called two more times during working hours on other days. No one picked up and once again I left voice mails with my info, being polite but stressing the urgency of needing to get the work done soon (as I was selling the rental home). In the end, I have been very disappointed with this company. It is not that hard to call a customer back, and the fact that they don't appear to care about returning calls or booking new business raises serious questions about how the company is run. But it has worked out better for me. After not getting called back by Crawl Space & Attics NW, I called another company and I got ahold of a live human being. They were very nice, came out the next day to do an estimate which ended up being $600 less than the estimate I got from Crawl Space & Attics NW (even with their 10% off coupon)! And that company was able to come out the next day to get all the repairs done. Had Crawl Space & Attics NW called me back and did the work they proposed, I would be giving them a 5 star review and would have given them even more of my money. However, if this is the way they treat customers, they won't be in business that much longer.

Great response to a partial redo. We called and from time I called till time the they showed up…read morewas just 6 hours. Completed the job in 35 minutes. Fast and friendly and a job well done.

When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.