absolutely unbelievably great service. Ben cleaned my 90 year-old brother-in-law's place. He has…read moretwo dogs, and the upholstery is north of 50 years old. It was really vile. By the time Ben finished, the upholstery had actual color, it was spotless after having been deeply deeply stained. And I don't even want to tell you how bad the rug was. I think he bought my brother-in-law some years of life. Endless gratitude.

2nd time using Crystal Carpet Care. I'm very happy with the results. They cleaned 5 rooms and a…read morelarge area rug. Technician was friendly and informative (I think his name was Moe?) great customer service throughout the process. See you guys again next year!

Did an awesome job! Had renters who had two dogs and a cat and carpet was ruined! He did a great…read morejob cleaning the carpet!

Very happy with Tacoma Cleanpro, they were highly communicative, delivered good quality and at a…read morefair price. Would recommend.

We needed our carpet cleaned in our living, hallway, and 2 bedrooms. Tessa quickly provided us with…read morean affordable quote and was able to promptly get us scheduled. We were more than pleased with their quality of work and how clean our carpet came out. We highly recommend and have already referred a friend to utilize their service.

*** UPDATE *** After my last review "Tessa" the owner…read morereturned less then a week later and recleaned the spots and now it looks great, she knows what she's doing all of them are gone... This family owned & operated small business, brings back the old fashioned Customer Service of yesteryear, very easy to communicate with & caring, I would recommend them to my great grandmother if she was still alive ; Great Job "Tessa" ThankYou

Excellent work by Lucas. He was polite, efficient and our carpets look like new.Ask for Lucas to do…read morethe job. I highly recommend J&M to do your rugs/carpets.

Ricky was personable, knowledgeable and efficient and the carpets look like new now! I truly was…read moreamazed when I walked in saw how much better the carpets look.

MaxCARE did awesome for us after the bomb cyclone last November…read more Mike in particular did an awesome job helping us get everything sorted - new roof, kitchen ceiling demo and restoration, anti-mold treatment, the whole enchilada. The most awesome part about it was that it wasn't just done right, it was done FAST - new roof took a day, literally, and the kitchen repair and repaint was over two days. Highly recommend these guys, and Mike in particular did an awesome job running point for us. Thanks!

Legally non-compliant estimates, zero communication, and major delays: Avoid using Maxcare of…read moreWashington if you expect an accurate repair estimate, legally compliant paperwork, or professional communication. They act as a preferred provider for USAA, but their flawed estimation process has left our family stuck in a stalled claim for months. Our experience highlights critical regulatory and operational failures that any homeowner should be warned about before working with them: Inaccurate Product Valuation: The baseline estimate provided by Maxcare used completely unrealistic material pricing to evaluate our existing hardwood floors, throwing off the entire financial scope of the repairs from day one.Omission of Local Options (Violation of WAC 284-30-330 & 380): Under Washington Administrative Code WAC 284-30-330, it is an unfair trade practice to fail to adopt reasonable standards for prompt investigation or to misrepresent pertinent facts when establishing a claim baseline. Maxcare's paperwork failed to identify a viable, locally available replacement product or realistic local market pricing, which we believe directly undermines standard consumer protection and fair insurance settlement baselines in Washington state. Neither their field team nor their company oversight verified the paperwork to ensure local sourcing availability. Communication Failures (Violation of WAC 284-30-330(2)): When we identified these pricing errors and tried to address them while Maxcare was still assigned to the claim, our estimator, Mark Haertjens, did not communicate or discuss the discrepancies with us. This directly conflicts with WAC 284-30-330(2), which outlines standards for responding promptly to communications with respect to claims. Persistent Pricing Bottleneck (Violation of RCW 48.30.010): We changed contractors almost immediately due to the total breakdown in communication. However, because Maxcare's initial baseline estimate locked in completely unrealistic material prices, it created a massive financial and administrative bottleneck with our insurer. This legacy of deflated pricing has served to artificially delay a fair property damage settlement, which we believe is inconsistent with Revised Code of Washington RCW 48.30.010. Because of Maxcare's poor estimation processes and total disregard for proactive communication, we have been forced to fight our insurance company for over two months just to correct basic facts. Meanwhile, we have been left living in a home with a partially torn-out kitchen floor for months on end. If you want a contractor that ensures accurate pricing, communicates transparently, and adheres strictly to the consumer protection standards of Washington state, look elsewhere.

This was our 1st time using Excel carpet cleaning, Inc and it was excellent service! Ian was our…read moreservice provider and he provided exceptional customer service. We had a lot of urine stains from our cat and he was extremely knowledgeable in explaining what to expect. This Company specializes in pet stains and he did a wonderful job. Also, he was so kind and put me at ease about the condition of our carpets. Thank you Ian, and Excel! Betsy M.

It was refreshing to hire a company that actually knows what it is doing. Mike and Mary of Excel…read moreare exceptional. I have used another carpet cleaning company but they failed to remove some adhesive strip residue so I hired Excel. They showed up on time, assess the damage and applied the appropriated cleaning agents to remove the adhesive without damaging the carpeting. Excel keeps up to date on the latetest and most effective methods to get your carpet clean. Mike said we clean it or we don't charge. I wholeheartedly receommend Excel Carpet cleaning and will use again when the need arises..

We used Sparkling Kleen for a new house move-in, and they did an amazing job cleaning the entire…read morehouse with a large crew. Since they did such a good job, we have continued using them for 6 months now, cleaning twice a month. The team is professional and hardworking. We are impressed with the job they do every time. Hernan is easy to work with, and you can pay online using Apple Pay. Highly recommend them if you are looking for a great cleaning company.

Very respectful and personable. Amazing quality for an amazing price. I had them come clean my…read morecarpets cause I was moving out and they were there when they were supposed to be and were very professional.

Adam did a great job cleaning our carpets. He was on time and very efficient. We were able to…read moreschedule the appointment for when we needed it. All the stains were removed and the carpet dried very quickly. And all for a reasonable rate. We will definitely use them again.

I hired Blue Ribbon back in July when I needed a basic carpet cleaning before moving in. Bob was…read morequick to answer all my questions prior to booking their service and gave me a quote that was the best out of all the other businesses I contacted. Their guy, I think his name was Jim, came out on time and did a great job! Highly recommend and will hire them again in the future if needed.

Jack, the owner and technician, provided excellent service from start to finish. He was responsive,…read moreprofessional, and able to get us scheduled within just three days of our initial call. He also confirmed our appointment the same day, which was appreciated. On the day of service, Jack arrived early and even offered to help move a few light furniture items to ensure the carpet could be cleaned thoroughly. His attention to detail and commitment to quality workmanship were evident throughout the entire process. I would not hesitate to use his services again and highly recommend him to anyone looking for reliable and professional carpet cleaning.

Thank you so much. Jack responded very quickly and had an appointment scheduled within just a…read morecouple days. He showed up right on time, was extremely nice and personable. My carpets had not been cleaned in quite some time and he did an amazing job they look amazing! I would definitely recommend Jack for your carpet cleaning! Thank you!

Kal came to our house on a tight schedule (before our summer guests arrived the next day)…read more He and Abraham carpet cleaned the limited area we requested and cleaned all our ducts. I guess we hadn't had the work done for a while - they found a tennis ball and lots of gravel down in the floor ducts! Responsive, cheerful Pros - that's what we were looking for. Thanks!

From the owner: PNW Carpet & Duct Cleaning is your trusted partner for comprehensive cleaning services in Tacoma,…read morePierce County, Washington, and the surrounding Pacific Northwest region. BBB accredited, we specialize in carpet cleaning, upholstery cleaning, dryer vent cleaning, and duct cleaning to maintain clean, healthy, and comfortable indoor environments. As local experts, we offer round-the-clock services to cater to your needs whenever you require them. With a commitment to quality and customer satisfaction, PNW Carpet & Duct Cleaning ensures your home or business stays fresh and safe.