I stopped here for breakfast one morning and was happy to see a variety of sandwich options instead of just bread with cream cheese. The shop was clean and service was swift, the clerk helped me decide on which sandwich to try. I went with a classic bacon, egg, and cheese...yum! They'd just ran out of everything bagels, so I got a cheese one instead, still tasty. Adding this place to my quick meals list! read more

Bruegger's Bagels - Entrance - Bagels Near Me - Upper Arlington, Ohio

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Another frustrating experience at the Upper Arlington Bruegger's today. I ordered iced tea and when they handed it to us, it was pale. So I asked for them to replace it with a Coke which they did. Get our order home and I had ordered a bagel with cream cheese on the side and it was the wrong flavor of cream cheese. Very frustrating! My husband ordered a large coffee and it was not hot. It's normally boiling hot and this is the second time in a row the coffee has been lukewarm. Not sure what is happening here as we have been going there for years, but lately the service/quality has been frustrating. read more

Bruegger's Bagels - Picture after drink was gone, showing the ice we paid a lot of money for - Bagels Near Me - Upper Arlington, Ohio

When I tell you that I will NEVER be back. ‍ I work in the area, so I put aside the lack of quality customer service because I do really like the bagels. I get them plain, nothing on them, literally two or three bagels in a bag and I am out the door. Today, I was greeted by someone behind the counter- she was busy making a sandwich and said someone would be right with me. Very nice. Cool. She continued to make the sandwich she was tasked with, but then BOTH she and I watched as two of her colleagues walked right past me. Neither asked me what I needed or if I was being helped. Eventually, she stopped what she was doing, apologized and grabbed two bagels for me. She apologized again. I told her to have a good day and truly, my problem was not with her. She saw exactly what happened, as did I. I hope she has an amazing day, she was nothing but kind, but I will no longer be spending my time or money here. I am sure Columbus has a bagel place that has competent staff with good customer service - that place is NOT Bruegger's Bagels, for sure. read more

We stopped in here while the daughter was exercising. Clean, inviting place in a strip mall, we were greeted by a worker who helped us out since we were first timers bagels were steamed , and ii got extra cream cheese. (Gotta keep the ol cholesterol up.). Will he back with the mrs or without, whichever comes first. read more

I frequent this place for a quick bite before work. I love that they have different bagel options, however sometimes they are out of certain flavors. You are able to tell their food is fresh and you can watch them make your food. I had the everything bagel and it was loaded with lots of seasoning! read more

Bruegger's Bagels - Everything bagel w/ cream cheese - Bagels Near Me - Upper Arlington, Ohio

I've been here several times in the past but this is the first time I've felt like posting. On this visit I got the Smokehouse Brisket breakfast sandwich on an EVERYTHING bagel and it was awesome. In addition that little Hashbrown, albeit small, for $1.79 was delicious as well. If I'm in the area I'll be back. read more

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I'm a girl that loves a good bagel. The only thing is that I tend to be very picky. There's one locally owned spot that I love, and a few that I don't. It took a friend that I've known forever to drag me to Bruegger's. I just didn't get the hype. Legit, she offered to drive 10 minutes away to score one on a Sunday morning. At that point I had to see it for myself. We arrived to find a packed house. I mean, line all the way out the door. Fifteen to twenty minute wait. Ok, it had to be amazing right? I finally got to the counter and placed an order. I went with a toasted parmesan, asiago cheese bagel with one of their twice baked potato hashbrown things (my friend told me I just had to try it). The price tag was cheap and my meal was ready pretty quickly after that. I finally dug in when we got home and low and behold, it was pretty damn good. It could have used a longer toasting and I'll likely skip the hash brown thingy. Better than my favorite local spot? Nah. Good enough that I would go back? Definitely. Let's just say I got the hype. read more

Good quality bagels, nice ambience, and just plain good old fashion food service. Convenient place for a quick bite. Because it's a bagel sandwich, the size is a little bit on the smaller size so you may not feel fully satiated, but you will be probably satisfied in terms of taste. read more

Bruegger's Bagels - herby turkey - Bagels Near Me - Upper Arlington, Ohio

Love Brugger's soft and chewy bagels. They are consistently fresh and I can always count on a great bagel even when I stop in late in the day or for lunch. Ordered a delicious turkey sandwich on a plain bagel and it did not disappoint. This location is fast and friendly and even got greeted by the manager. read more

Bruegger's Bagels - Chocolate chip cookie - Bagels Near Me - Upper Arlington, Ohio

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Okay breakfast sandwiches. Avocado tomato bacon sandwich has a red sauce on it that got all over the bag. Took it back and they were nice and re made it. Looks clean inside. read more

Standard fare from this Burlington Vermont based bagelry. Usually staffed by young local student types who are friendly and great. Lines will form during the morning rush hour but that's to be expected. Bagels and cream cheese for business meetings? Yes. Coffee club refills? Sure. Try their "last nights" bagels for a cheap sleeve of 6 in a basket at the front of the store. Decent bagels, nice staff, interesting sandwich choices. Try it. read more

Great quality bagels and very convenient. I love to stop here in the mornings, but service is very slow and the staff members are not very friendly. They don't greet you and only look at you when taking your order. Would love to see some better training on customer service. read more

Spouse ordered breakfast for me today. The muffin they served me was raw in the center. Literally gooey like uncooked batter. The sausage and egg gave off a taste that made me gag and nearly twisted my sprained ankle trying to get to a can to spit it back out. Although I'm pretty sure they're precooked patty, it came off with a frozen uncooked flavor as well which is why I was gagging to spit it back out. Never again will they disgrace my plate. read more

I happened to come by right after they opened and had plenty of time to peruse the bagel options, as there were no other customers in the store. I ended up opting for a little variety of bagels: sesame, pretzel, blueberry, and cinnamon sugar to go. Their sandwiches also sounded good, and may need to be part of a future order for us! The bagels were all well enjoyed, particularly the cinnamon sugar, which was apparently finger licking good (per the kid)! The staff was friendly and helpful. The dining room is open and looked nice and clean. This location is in the Lane Avenue Shopping Center, so there is a lot of parking both in front and in back of the store strip, if you come by when it's busier. read more

This location is good and usually quick, despite new guidelines in place. The bagels and the hashbrowns are always great! Wish they still had the honey grain bagel but the farmhouse bagel makes up for it. Can be pricy but it is delicious. read more

Bruegger's Bagels - Farmhouse bagel - Bagels Near Me - Upper Arlington, Ohio

Yummo. When you need a bagel fix, this is the place! I love their everything bagel with garden vegetable cream cheese and I also add the sundried tomato spread. That stuff is insane! I've also tried the herby turkey sandwich and it is good (I just don't love lunch meat, so I normally just get a bagel). A little pricey, but great quality and good customer service. Definitely a fan! read more

Visited today at noon, prime bagel sandwich time and was so disappointed to see that they were nearly completely out of bagels. It's a bagel shop, right?? Settled on a cup of decaf coffee- and it was lukewarm and the employee could only give me 1/2 a cup ( but I paid for a full one). I've visited this location for years and their cost cutting maneuvers have become increasingly annoying- understaffing, not replenishing empty bagel bins, cutting hours, not keeping coffee fresh and hot. This was my last visit. I'm done. read more

I've always loved this bagel shop, but I have to say.... when I went in the other day and the owner and his son were working (not the norm) and they were wearing masks pulled down with their full noses not covered at all, it really grossed nme out. I just walked out. Why even wear a mask if you aren't going to wear it even close to properly?! Really dissapointing! read more

My husband and I come here just about every Saturday morning and we love it! They have great bagels and ample seating. Their bagels are nice and chewy on the inside but still crisp on the outside. They have some great flavors and change out new ones every season. They also have seasonal coffee blends which I highly recommend trying! I love the coconut iced coffee during the summer and the pumpkin spice in the fall. There are usually people working on computers at some of the tables, but it doesn't feel like a Panera or like a coffee shop. You can also see the bagels being made, which is pretty fun. I'm giving them 4 instead of 5 stars because a few times recently the bagels haven't been as crispy on the outside, or the toppings have been lacking. But they're pretty consistently delicious! read more

Bruegger's Bagels - zesty egg white sandwich with turkey sausage on a whole wheat everything bagel -- YUM! - Bagels Near Me - Upper Arlington, Ohio

The food is good, but the service is horrible. They started clearing out the dinning area over a half an hour before close. We had to stand there for an uncomfortable long period of time while the people working there stared at us. At first, I thought they were in the middle of something and was giving them a minute, but then the worker made a snappy comment asking if we were ready. The checkout process was also miserable. No Apple Pay and claimed the gift-card system was down. Verbally asked us for tips which was strange especially considering the service was slow and rude and there was no where for us to sit and enjoy our meal. read more

Despite how small the restaurant is they are doing a great job at following CDC's guidance. More importantly the employees are following the guidance. This place takes bagels and puts their twist on them. In addition to offering unique smear flavors they also have many types of bagels like the cheesy hashbrown. read more

This was delicious. By far the best bagels in town. I got 2 bagels, they were scrumptious. Got a coffee which was also yummy! Will be coming back soon!!! read more

Bruegger's Bagels - Bagels Near Me - Upper Arlington, Ohio

Every time I go into this Bruegger's, the employees are always very helpful. Even if it's busy, they do their absolute best to be attentive and get the orders out quickly. I love the bagels here and everything they have to offer, especially the smoked salmon breakfast sandwich. One of my favorites! read more

Bruegger's Bagels - Half of a smoked salmon sandwich - Bagels Near Me - Upper Arlington, Ohio

When I'm in the area I'll stop here for bagels for next morning's breakfast. This is one of the few places that offers salt bagels. The salt is not too harsh which often happens with salt bagels. The outside is crisp and the inside is chewy no matter which bagel flavor you choose. read more

I always love a place that has lox and cream cheese bagels on their menu. I stopped this morning after searching specifically for this menu item and was extremely pleased by my experience. I was greeted very quickly, the girl waiting on me was very friendly and was very patient while I racked my brain on what type of bagel to have my sandwich on. I also ended up taking a half dozen bagels to go as well. The sandwich was great. Some places pile on too much salmon or make it very sloppy. It had just the right mix of toppings and the pumpernickel bagel was soft, chewy and just great overall. Thanks for a good experience! read more

Bruegger's Bagels - Lox and cream cheese on pumpernickel - Bagels Near Me - Upper Arlington, Ohio

Excellent bagels still fresh after a couple days sitting out on the counter. Nice staff and clean place. Cream cheese flavors are expensive and you don't get very much. read more

I didn't have a bad experience, the service and food was just fine. However, please stop asking people if they want to tip the staff. There is a tip jar at the register, which is sufficient. The gentleman at the register asked the young man behind me if he wanted to tip the staff and it was uncomfortable pressure. People know how tipping works and will do so as they can. The teen was caught off guard and clearly felt pressure to give. It's very unwelcoming. read more

To the owner - Stop begging for tips. It's pathetic to have these kids beg for tips for handing a bag over the counter. Raise your prices and pay them a proper wage. Just awful to do this to your customers, many who are just kids themselves. People are capable of deciding on their own if they want to tip. I am embarrassed for you. read more

Uhhh, the employees need some customer service training. I ordered 18 bagels. As the girl finished putting the first 12 in the bag, I said "oh I'm sorry, I forgot to tell you that I need those bagels sliced." Here response, "Next time, tell me before I put them in the bag." Yes, I should have told her to cut them before she put them in the bag, but no way she should talk down to a customer like that. Also, why didn't she ask me before she put them in a bag... just slice the bagels and put them in the bag. And the other employee always says "Herro" like Scooby-Do. No, "it's hello, how may I help you?" UPDATE: I changed my review from one to two stars because I received a very pleasant response back from the owner. Pending my next visit I may change my review. read more

Well I convinced my wife to accompany me to Lane Ave to visit Brueggers and she agreed. We arrived precisely at 12 noon. Walked to the door and the store was locked. Read the paper notice that the store decided to close early from 2 pm to noon... Very Disappointing since we live almost an hour away... read more

I love the bagels at Brueggers. But this location disappointed me greatly. Hot chocolate smells like hot chocolate but taste like hot water. There is definitely no dairy content in this drink. I ask the cashier if there is milk in here and she points me toward the condiment bar and told me there is milk there. I thought hot chocolate contains hot dairy products read more

Let me start by saying that I NEVER give reviews but this is an exception due to the fact that this store in particular is so badly managed. My coworkers and I are regular customers and everytime we come in, they always prioritize other people's orders even though they have us waiting 15+ minutes for our orders. there is always something missing in the bagels which all happen to be the same. And there have been many times where the manager will be seen "twerking" in front of all the people who are waiting for their food. Please fix management cause this can't go any longer. I love the bagels but when they are constantly messing up my order then it's honestly not worth it. read more

Over the holidays, I received the gift of a bottomless cup of coffee from Bruegger's. Granted, I can use it at any Bruegger's location, but I always end up getting my coffee from here every Friday morning. It's a quick in-and-out for me, but that's the way I prefer it. I consider myself a fairly traditional coffee drinker, so I always order the house blend with cream and two sugar substitutes (hey, I've got to keep the tonnage in check somehow). I know they offer seasonal flavors, which my wife really likes, but that's just not my style. The coffee is always hot and fresh when I arrive, and the staff always lets me jump the food line. I've got no complaints at all with the coffee or the service. Perhaps I'll try the food sometime soon, and, if it's good, my rating will go up. read more

I get the egg white and sun-dried tomato most of the time, and just try different bagels for the sandwich. Very tasty! Once in a while, I'll go for a smoked salmon bagel. They give you a lot of salmon for the price, and the capers and tomatoes go really well with it! My only problem with the place is that every time I go in the afternoon, the bagels taste like they're starting to get stale. read more

I love this place, particularly the Lane Ave. location. We always have great customer service and the bagels are very, very good . My recommendation is the pretzel bagel, as it is one of my all time favs. read more

A decent bagel should be crunchy on the outside and soft and chewy on the inside. Brueggers Bagels is able to achieve that standard and that's why I make a trip every month or so to add variety to my normal egg sandwich at home breakfast routine. My regular order is the smoked salmon bagel which combines the saltiness of the salmon and capers with the sweetness of the red onion and cream cheese. My preference is to select the pumpernickel bagel (which in addition to its crunchy exterior has that coveted slightly glossy exterior). And bonus points here for the staff because they consistently work in a very efficient and orderly manner. Even during the peak morning hours, the staff takes orders promptly and sandwiches are carefully prepared while one can grab coffee and checkout. Coffee-only patrons can jump to the head of the line seamlessly, grab their coffee and go. With great service and authentic bagels, Brueggers should be considered as an option for anyone making regular trips to Tremont Panera or Starbucks. read more

Last night's bagels for $2.99? Yes, please! I stopped at the Bruegger's in UA for the first time yesterday. I just wanted to get some bagels to have at home for breakfast. As I walked in, around 3pm, there was a basket with selections of half-dozen bagels baked the day before. Most of the bags had two types of bagels. The cashier helped me decipher which was in each bag and I chose two- one with cinnamon raisin and plain and one with apple and honey oat. I walked out with a dozen bagels for under $6! Good deal! read more

Staff of kids were terribly rude, not even making my sandwich did they once smile or greet me, Or look up at myself when ordering or anyone for that matter. Acted like customers were a "bother" to them , they all need fired. Seriously. Never going to this location again. read more

Bruegger's? More like Booger's! Absolutely abysmal performance today. I order two Asiago Parmesan bagels, and am greeted with what looks like two Asiago Parmesan crepes! So flat, all puffiness gone. It looked like the whole basket was filled with flat bagels. Sad! The only things saving this review was the service. Accommodating and fast; but not enough! My business is going to Einstein's. Sad! read more

Bruegger's Bagels - The flattest Asiago Parmesan bagel I have ever seen! - Bagels Near Me - Upper Arlington, Ohio

This location is right in the Lane Ave shopping center, closer to the Pier 1 Import store. I've stopped in for a drink or a bagel sandwich (or both) several times and the staff was very friendly. Its a little place that is closeby that you can get a quick bite to eat if you're in the area. read more