I can't believe I tipped her. ‍ Went to get my purposely…read moreovergrown eyebrows shaped here and o man, what a disappointment! First off, this place smelled like cr*#! As the woman got closer to obviously thread my brows, she reeked of onion and who knows what else! It was an awful smell. Then, because my eyes have been sucking ever since pre-menopause, I get home to look at my brows with my magnifying mirror and see this crazy sh*#! What the heck?!?! THIS is their specialty?!?! I will NEVER go back there again. It's as if they are blinder than I am! Thanks for ruining my outgrow!

They will slay your eyebrows and under 10 minutes. Absolutely love, the ladies who work there…read morealways very clean and tidy.

Always on point It was nice to see Blanca back at the Rancho location. Was lucky enough to get her…read morewithout an appointment. It's hard to come by consistency, but Bella's always is a 10/10.

I've been coming to this eyebrow place for a while, but unfortunately this visit left me extremely…read moredisappointed. Every time I come in, even when the salon is completely empty, the first thing I'm asked is, "Do you have an appointment?" I genuinely don't understand when walk-ins are actually accepted if an empty salon still requires an appointment. More importantly, I specifically asked for a cleanup. To me, that means removing the excess hair above and below my brows while keeping my existing shape. Instead, my entire shape was changed, including my arch and tails. That is absolutely not what I asked for, and I'm extremely annoyed because eyebrows take time to grow back. There also seemed to be a communication barrier. I had difficulty feeling confident that what I was requesting was fully understood, and unfortunately the end result confirmed that concern. If a client asks for a cleanup, please clarify exactly what they want before significantly changing the shape of their eyebrows. I've been a regular customer, which makes this even more disappointing. I came in expecting my usual cleanup and walked out with brows I did not ask for. Where is the lady that was here previously I seen all new people

Very bad service!!! Bad work and bad customer service. Rude!! My daughter went in yesterday to get…read moreher brows done she paid with a $20 cash and they gave her back $3. They gave her back the wrong change and when she went back they told her don't make a big deal or a scene for that. And when she was walking out of the place they started laughing like laughing at my daughter. So rude!!!!!!!

kajal was absolutely incredible. she kept handing me the mirror to make sure she gets my shape just…read morehow i like it. she was sweet and attentive to what i liked instead of going with her own preference and the prices were unbeatable!! 10/10 would reccomend!

super clean quick easy service doesn't hurt at all. makes you feel very comfortable and such a cute…read moreenvironment

I came to Pretty Kitty for my first-ever Brazilian and honestly... ouch. They used soft wax, which…read moreis absolutely not ideal for such a sensitive service. Please do your research -- reputable salons typically use hard wax because it's gentler and much less painful. I forgot the name of the girl who did my service, but she didn't make me feel comfortable at all. She was very quiet, didn't explain anything, and just pulled the wax without any warning or reassurance. For a first-timer, that made the experience worse. I really wanted to like this place, but based on my experience, I wouldn't come back for waxing services. Hoping they improve their techniques and customer care.

I love Abbey. I just found out she relocated. Called to schedule and she fit me in same day…read more Got everything I needed done and now that I know where she is, I will be back more frequently. Please call and schedule your appointments she has availability! The new place is more private so mainly one on one service.

Very quick response and saved my eyebrows! The set up was very clean and welcoming. Abby was very…read moresweet

I just moved to the area and tried Bell threading and thought I'd give it a try. I'm so glad I…read moredid. Not only is she very nice, but she did an amazing job on my eyebrows and lip area and did a better than my old place.

I started coming here a few months ago. I love the owner, she is so sweet and professional. She is…read morevery careful and always listens how you want your eyebrows done. I really like her professionalism and personality. Definitely recommend her.

I'll start with saying that I called for a last minute eyebrow threading and they accommodated me…read morewith an appt time same day! Thank you. It was my first time ever doing threading and allowing someone other than myself touch my eyebrows. I went in just for a clean up look, keeping my shape, no reshaping or anything of that sort. Eyebrow appearance is everything to me. I was honestly so happy with the outcome. BIMI, was so kind and listened to what I wanted and even made suggestions without just doing what she wanted and that means so much to be. Takes a lot of trust especially with eyebrows! Will definitely come back for my eyebrow needs!

The girls are funny and friendly. They always play good music and the shop looks and smells clean…read morealways! They do great work. We love coming here, we've been clients for over 10 years!

Wax Pros: inexpensive/fast/friendly…read more Cons: painful af/left with wax on you after/skin irritation I will not return. I'd honestly rather pay more. Place is clean.

So I used to come here bacckkk in the day and my gf comes here still and always have so today I…read morecame back with her and got our eyebrows threaded and th service and quality here is still a 10/10 the ladies here are lovely make sure you stop by and pay a visit !

Came here for eyebrow threading and more expensive than other places in the area and credit card…read moreservice charge

they would not provide me with services. I came at 5:00pm. The door says they are open until 7:00…read morebut one of the women ran and turned the lights off and locked the door as i was walking up.

I was serviced by Priscilla, (she is blonde and said she has been doing hair for 13 years) I…read morebelieve was her name. What an amiable person! I am very satisfied with the job she did on my hair, and the hair wash. She was kind and fun to talk to, but most of all I am well satisfied with the service, and I will be recommending this salon to others as well.

Excellent CUSTOMER SERVICE! Now a days its difficult to find places that truly listen to you as a…read morecustomer and have true customer service. First time there, I walked in last minute and they did everything possible to squeeze me in. Never made me feel rushed or like a burden. Everyone there from the receptionist to the stylists were just great. Color was exactly what i wanted and they suggested products for my hair without being pushy or salesy. I found my new spot!