1. Brownsboro Auto Service

0

Brownsboro, TX

Brownsboro Auto Service

5.0 (1 review)
Closed • 8:00 am - 5:00 pm

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Services - Brownsboro Auto Service

Tire Pressure Monitoring System repair

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6 years ago

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Valvoline Express Care - My Jeep still on the lift in the building today.

Valvoline Express Care

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Went to get my car inspected; I was greeted quickly at my car and when I told the guy I just needed…read morean inspection he let me know right away that there was only 1 person doing inspections and he had 3 in front of me. He warned me that my wait time would be approximately 45 minutes. Since I had the time I told him to go ahead. My washer blades needed to be replaced and he showed me both options, the cheaper ones and the more expensive ones. I told him to put the good ones on and 45 minutes after walking in the door I was on my way. My husband changes my oil, fluids, etc so I don't go to these places often but I was happy with my experience at this location.

Brought my Jeep in today for an oil change and tire rotation. Waited an hour before an employee…read morecame to me to say there was a problem with the tire rotation. He pointed at two of the wheels lug studs on the same wheel next to each other had been stripped and the lugs cannot go on and the vehicle is unsafe to drive. Then he said word for word (this happens all the time). I pointed back at all the metal shaving proving they were the ones that caused it. Then got charged in full for them breaking the vehicle. No offer to cover damage, no lift home and vehicle had to be left in a lot overnight until I can find a shop that can fix the vehicle. Pending small claims lawsuit soon to follow. Please don't let this happen to you. Stripping one of the wheel lug studs was bad enough but to then strip the one right next to it? Avoid at your own peril.

Brownsboro Auto Service - tires - Updated October 2026

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