They were very friendly, professional and knowledgeable on the tune-up and complete oil change…read moreservice. They checked my brakes and they were fine. Very reasonably priced and got fair/accurate estimate.

I've been using Joe's auto now for many years, Matt, Joe, and Fabian treat me like family, they…read morelisten to and tolerate my opinions lol. Many times they have only charged me a nuisance fee or even no fee for minor things I just couldn't figure out or do myself. They don't lie or deceive me about things to get business, or cheat me on the parts or bill. Sometimes it costs a lot to fix something, but good work isn't cheap and cheap work isn't good and they stand by their work and warranties. I am grateful that I have a place, and a team, I can take my car to and not have to worry. My sincere thanks to the team at Joe's Auto.

I had the oil plug fall out of my pan. Joe's was suggested by the tow truck driver. They got me…read morein, had the part there in under an hour, and me back on the road quicker than I thought was possible. They got me out of a bind quickly. I had a great experience.

Sam, the mechanic, worked on my VW Beetle recently, and he did an outstanding job. He was very…read morethorough and it was easy to understand his explanation of the problem my car was having. He repaired it without doing anything extra; he did just what I wanted him to do. He diagnosed and replaced a vacuum hose on the turbo, and it now drives better than it has in years! I highly recommend this shop, especially Sam. Great work!

they overcharged me for a battery i told them i didn't need, $300. on top of the $1600. i paid for…read morerepair on my old model mazda, which btw, broke down 4 months later...and the repair that made, was the main problem to this breakdown... who puts a $300 battery into a very old vehicle that has over 200,000 miles on it and after they were told three times that i didn't need a battery didn't want a battery then they proceeded to call and ask my daughter who said yes but never thought it would be $300 who charges $300 for a battery they also wanted to charge me $120 to change the oil hello they are ripoffs

Had A-1 repaint the hood and top of the cab on my F150. I can see why all their ratings are 5…read morestars. After getting quotes at 3 other shops I talked to Tim and was impressed with the price and that he seemed to willing to do the extra work needed so that my truck wouldn't look like a repaint - he told me that along with the hood and top of the cab they would also paint the tops of the fenders and doors. Hadn't hear that anywhere else. I picked up the truck yesterday - it's 16 years old and now it looks brand new. They even replaced the high-mount brake light on the back of the cab after they discovered the rubber seal was shot and some funky wiring. Tim, Lisa and the other guy in the office (sorry, didn't catch your name) are a real pleasure to deal with. If I ever need any other body work done I know where to go. They are A-1.

The gentleman that was working there was willing to help me resolve the issue with my car without…read moreconcern of money, fortunately it was just loose lug nuts but it could it been worse, I'm very thankful that he was able to troubleshoot the problem immediately, I recommend this place for anyone in need of a excellent service, and thank you again

When I was rear-ended at a stop light here in Oroville I didn't know where to go. I live on…read moreLincoln Blvd so I went to Oroville Motors. They looked at my car not knowing how bad the damage was, took it into the shop, took down the other person's insurance info that I had written down and called them, called Hertz for me and a VERY nice rental car was delivered to their shop within 30 minutes. My car ended up being totaled so I had the rental for over 2 weeks until I got $$ for my car and was able to buy me another used car (I didn't have anything fancy). They also do mechanical work, A/C charging, all kinds of stuff, even on Sat & Sun. They are really nice and make you feel comfortable, not a bunch of pervert guys leering at you. I would recommend them to ANYONE. I'm not well -off, so it's not like I got special treatment due to having money. I make $1,000 a month and had a 1992 model car. They treat everyone the same.

Horrible experience. Rich is rude and incompetent at diagnosing a power steering leak? because of…read morethe leak and fluid leaking all over he refused to work on my truck saying it had several leaks?? not true. one leak but he stated these are the kind of jobs he loses money on? crazy plus he is extremely rude. I have taken vehicles there for years but never again. This guy doesn't care about customer service. I took my honda to them last year and they ran up a bill for services I didnt ask for or approve. This last episode is last straw with this business. just horrible experience. steer clear!

My car was hit today when a truck backed into me while I was stopped behind it in a left-turn lane…read more The CHP called WAP Towing to move my car and the driver was super helpful and nice. Insurance will take care of this one, but I'll remember them if I ever need a tow again. Driver, Steven, couldn't have been nicer.

I do not recommend this place at all. Missing things from my…read morecar were stolen. Very unprofessional inside, dogs jumping and licking all over you. They got a poor kid on a floor mattress looks like they live there and it reeks. I would definitely rate this crap place overall a -0 star unfortunately I have to put one star even tho they are trash.

Best tow truck experience of my life. I really can't say enough about how pleasant having a flat…read moretire was, while still sucking because I had a flat tire. Fast, professional, communicative service -- they were amazing. I was driving an SUV full of 4th graders back to Sacramento from a field trip to Malakoff Diggins State Park, and I blew a tire on Hwy 49. Got hooked in with Kilroy's through my USAA app, and was explaining to the kids how this was going to take like an hour or more to get a tow truck when I received a phone call that they were 5 minutes away. The gentleman whose name I am forgetting (Todd?) asked for clarification about where exactly on a side street my vehicle was, and told me he'd be there in 5 minutes and then actually was! Quick change to the spare tire, super friendly, and even recommended me a tire shop nearby, where I got it repaired quickly. I told this (probably boring story) like 6 times that day, mostly to parents whose kids I had in my care, and it made me smile every time.

Towed a Tesla near the golf course. Initiated "legal" action to seize it within 2 days of getting…read morethe car. Asking $6000 to pick up the car after its been there a week only. Charging for 3 spaces daily because Tesla's can blow up? $420 a day plus $700 for legal proceeding to sell the car when it hasn't been there a week. The have insurance company info. Complete thieves. Never in my life have I ever seen such a creative way to rip people off.

Pioneer Collision, in Oroville, CA, was so very helpful when my sons' truck was hit by deer in that…read morearea. He was in that area for work, we live about 4 hrs away, but Pioneer was so very patient, working with insurance company that finally agreed it wasn't totaled, altho at first they said it was, had it towed to Sacramento, then had it towed back to Pioneer. The work they did on the truck was great, my son said it drives better than before it was hit. Raquel was most efficient, never seemed to get upset, no matter what the insurance company came up with. Thank you, Pioneer Collision, to the staff and the folks that worked on the car. Linda

Pioneer will take care of you! Great communication, professional work. They have always done…read moreamazing work on our vehicles.