Had a great interaction with the sales representative Diego. Well mannered, great experience and…read moregreat walkthrough of inventory. Thanks again Healey Hyundai!

Brought my vehicle in for warranty service. They insisted I take a loaner vehicle, so I said ok. I…read moredid a walk around the loaner vehicle with the woman in charge of loaners and there were no dents or scratches. She never examined the tires for bubbles which are hard to notice. When I returned the car after about two weeks, the person inspecting the car said there were two tires with bubbles, one on the driver side and one on the passenger side. I hadn't hit any potholes so the car was given to me with the bubbles. I had to pay over 500 dollars. There is at least one other review with the same issue. Do not buy a car from this dealership.

Torturous ordeal!!!…read more When my car was totaled I dreaded the prospect of going from dealership to dealership to buy a replacement. Lured in by Carvana's 7 day full refund return I decided to give Carvana a try. I followed their instructions which involved several steps and was assured over the phone that all my vehicle would be ready for pickup in 2 days at 12:30 on a Friday afternoon. That would have been OK as I was planning a week-end getaway. That Friday morning I got a text telling me that the car would be ready for pickup as promised. I had lost confidence in their communications as I had to make several phones during the application process due having unexpected additional steps required. So I called Carvana to make sure that all was in order. I was told that the copy of my registration gad not yet arrived at the pickup location and that the car could be given to until it did. This was particularly disturbing because I was emphatically told that the registration had to be Fed Exed to the pick up location after I suggested that I simply deliver it myself since the place was only ten minutes away from me. I complied with their instructions, but was later told that by the pick up location that I could have dropped it off myself the day before. Without repeating what appears in many reviews here similar to mine, I can only urge you to reconsider other options before using Carvana.

I had an extremely upsetting experience with Carvana, both in terms of their policies and how their…read morecustomer service treated me. I began a purchase for a 2021 Land Rover Range Rover Velar through Carvana. On March 19, 2026, I received an email from Carvana that my order had been approved. Later that same day, before midnight, I decided I no longer wanted the vehicle and canceled the purchase. I then received another email from Carvana confirming that "Your vehicle purchase was canceled on March 19 at 11:58 p.m. EDT" and that my refund was being reviewed and processed. In other words, I canceled the same day I was approved, well within roughly 24 hours, and long before the car was ever shipped or in transit. The issue is a 690‑dollar "nonrefundable" shipping fee. The day before, on March 18, 2026 at 5:46 p.m. EDT, Carvana emailed me saying they had "initiated your nonrefundable payment of $690.00" to cover shipping and labeled it a "Nonrefundable shipping charge" to my Citibank account. In a small note at the bottom of that email, they added that if I canceled my order by March 19, 2026 at 5:46 p.m. EDT, they would refund the shipping fee. While I did not cancel by that exact timestamp, I did cancel later on March 19--within about 24 hours of approval--and before any shipping actually began or any transport service was provided. Despite the fact that my order was approved and canceled the same day and the vehicle never moved an inch, Carvana refused to refund the 690‑dollar shipping fee. When I contacted support via chat and spoke with an advocate named Amanda, I explained that the car was never shipped, that my purchase and cancellation happened within roughly 24 hours, and that I had emails confirming both approval and cancellation on March 19. Instead of looking at the situation reasonably, Amanda repeatedly hid behind the "nonrefundable" label and the technical 5:46 p.m. cutoff, showed no flexibility, and showed no understanding that they were keeping hundreds of dollars for a service that was never actually rendered. She thanked me for my "patience" while essentially refusing to help. In my view, this is exactly how a policy becomes predatory: Carvana takes a large "nonrefundable" shipping fee up front, then keeps it even when a customer cancels quickly, the car is never shipped, and the company has not actually provided the service that fee is supposed to cover. It may be technically within their fine print, but it feels like they are profiting from customers' cancellations rather than acting in good faith. I will never buy a car from Carvana again, and I strongly encourage others to think very carefully before paying any shipping fee or relying on their customer service to treat you fairly.

It was a pleasure dealing with MVP. They went above and beyond to get me the car I wanted out the…read moredoor the same day I wanted it. I love when people take business seriously and help out the client. They also can help you search the exact car you're looking for. Will definitely be dealing with MVP from now on for my cars!

I have purchased two vehicles from MVP and had a great experience both times. The owner was very…read morefriendly and quick to answer any questions or concerns I had. I would highly recommend them!

I have an old Pontiac Vibe. It's been grumbling at lights forever. Not loud, just that low animal…read morenoise, like it's sick of the whole business. Manny hears the groan, does a long intake cleaning, blasts out a lungful of black sludge. Kathy said the smoke was everywhere. Now it purrs. SIts at red lights calm, like it's done fighting the leash. This after two other shops just poked around and shrugged. Front end went crooked after that. Kathy explains it's a busted strut, leaking transmission. Manny fixes it. Makes a part himself. I take it on the highway. Straight as a rail, smooth as glass. Saw I was going 85 and thought the speedometer was off. No, just my car, shaking off the years. Moving out of Beacon soon, but I'll still come back.

Quick and polite service and you're told ahead what they need to do to fix a problem or do the…read moreservice on the car. Priced much more reasonably than other car shops or dealerships.

This dealership is a class act, and that's rare among car dealers. However, the true test of a car…read moredealership is how they handle the customer when they have a problem. Dealing with people who are happy is easy, dealing with people who have a problem with their vehicle is a much harder feat. I had an issue with my brand new 2014 Subaru Forester and I truly feel that Mid Hudson Subaru did everything in their power to help me from initially attempting to fix the issue and then finally working with Subaru to replace the vehicle. Leadership starts from the top and Peter Maher, the owner, exemplifies that. Every promise he made me along the way, he honored. That's very respectable in my book. The manager, Kevin, is also caring, helpful and not your typical car dealer manager. Mid Hudson's sales team is great and Michelle is the best car salesperson i've ever dealt with. She knows the cars, doesn't play games, gives you a great price and makes buying a car an easy and pleasurable process. The service department is also really good. Rob Bosch is the manager and cares about his customers. I've dealt with him directly several times and the guy really wants to help you. I can't say enough good things about this dealership and I actually recently went back and bought my wife a Legacy.

If I could give 0 stars I would must not have wanted to earn my business , no earning my business…read moreno cherry on top and the car I was interested in had dings and curbed rim ....

This is by far the worst experience I've ever had buying a used car. Besides the owner being…read morecondescending, arrogant and treating customers like absolute garbage, he also seems to have an anger management problem. In addition, the car he sold me was complete garbage and it several problems were covered up (by someone??). During my first trip here, I test drove a car that was mediocre. Dave, the owner, was very nice to me. The price was way too high for the old age and high mileage of the car. I attempted to negotiate. His anger issues quickly showed and he began carrying on like a lunatic. He then advised me that he does not negotiate at all. He continued to lecture me and repeatedly insisted that I'll never find another car priced lower than his. Not true since I found dozens of cars online much cheaper with lower mileage within a 50 mile radius. However, I was not willing to drive that far -- this was only for a beater car, not my primary vehicle. So I walked. Several weeks later, I returned to test drive a newly listed car. Dave was a stereotypical used car salesman and pitched a great line of garbage. He boasted how great he is because he offers a 30 day warranty (which he's required to do by law) and assured me how wonderful he is with fulfilling warranty repairs. I bought the car. That night, I went to drive the car for the first time and I found numerous lights were out. They had just performed a NYS inspection that same day...allegedly. The next day, I went in and they replaced all of the bulbs that had blown. I wondered if they really inspected the vehicle. One missing headlight could be overlooked. Not numerous lights out throughout the vehicle. On a hunch, I plugged in my computer and some data was missing. Someone had apparently erased the data, possibly to reset a "check engine" light. I knew trouble was coming. Several days later after I had been driving the car, the "check engine" light was on. Dave scheduled an appointment and got me in a week later. He repaired the problem under the warranty, as he was legally obligated to do. However, he continued boasting what a great service he did. Lights on my dashboard were also out. When I mentioned that to him, he began going off like a raving lunatic. He hinted to a threat by saying, "I haven't registered your vehicle yet!" (Four weeks later, the registration finally came). Dave told me point blank he would NOT start repairing all of these problems. So much for all of his blabber about how great he is with fulfilling warranty repairs. Since then, I've had NUMEROUS problems with the vehicle. By rights, I should've insisted that he fixed everything or went on to sue him. It wasn't worth the hassle since I know a lot more than I let onto Dave, and I was able to fix everything myself. I still continue having non-stop problems with this vehicle - and it only has 45,000 miles on it. I often wonder if he buys used cars from the junk yard, waxes them, and sells them. STAY AWAY.

I pass this dealership A lot. They seem to have really nice vehicles there. The place looks clean…read moreand we'll in order. I will be in the market for a vehicle soon. I am very willing to see what they can put me in.

So far so good, brought my truck here to be serviced as the Chevrolet dealer ship down the road has…read morebeen failing me for years and that is me being nice. They are honest, do great work and were fair on price. When I'm ready to buy another pickup truck it will be from them.

No complaints.. Chris is an awesome sales person, dan was a pleasure to work with and Dave we…read moreappreciate