My visit to Brown Sugar was a great experience. Staff greeted all customers as they entered into the store. I bought a yellow chocolate frosting it was very tasty and moist. The ambiance was quite pleasant and calm. I plan to visit again. read more

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I had heard so much about this place that I told my husband I wanted to try it. He tried to surprise me by ordering my birthday cake from here, but then he had to work and I had to go pick up my own cake! I didn't mind but the bakery is over an hour from our home. Pickup was uneventful and I was happy to see Lem's barbecue across the street! I am not sure why the chocolate was so dark. It was black in color, but tasted very good. The cake was moist and I liked the filling. The buttercream icing was a bit heavy and too sweet for me so I only ate a little, but my guests loved it. I will say that I think the caramel cake, which the bakery is known for, was disappointing. It was ok. but definitely didn't live up to the hype. I'm glad I only got a slice to try it. The caramel was delicious but the cake was a bit dry. They have cupcakes and other cake slices on display which I would love to try one day when I'm out south again. read more

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This is an OUTSTANDING bakery, with the best desserts anywhere and a wonderful owner and friendly staff, in a humble, warm and friendly establishment. You will love this location to sit down and enjoy a slice of cake in a wonderful neighborhood bakery. I literally am, for the third year in a row, eating my Thanksgiving caramel cake and sweet potato pie. This is the best caramel cake that I've ever eaten!Jewel or Walmart (or whoever is selling it now) can have the mass produced Patti LaBelle Sweet Potato Pie! If you want a delicious Sweet Potato Pie get one from Brown Sugar Bakery owner Stephanie Hart! I guarantee you'll taste the difference and authenticity of grandma's pie & cake. (The double chocolate cake is also to die for good folks) read more

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The YUMMY YES PLEASE continues! Every visit is a treat. The staff and owner are soooo welcoming. We stuck with our usual favorite the caramel cake and cupcakes. You cannot go wrong with this choice. We shared caramel cupcakes with family who raved about them too. The strawberry cheesecake was calling our name from the display case. We answered the call and were not disappointed. The strawberries, cheesecake and crust were the perfect bite, fruity and yummy with a wonderful crunch. They have other flavors of cheesecake as well. Thank you Brown Sugar Bakery!!! read more

The caramel cake is divine! It reminds me of the cake that my mother-in-law makes. The cake is moist and delicious. Not too sweet given the sweetness of the caramel frosting. All I can say ia yum! read more

Brown Sugar Bakery - Slice of caramel cake - Bakeries Near Me - Chicago, Illinois

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This caramel cake-my lord! It's like a super moist cake and praline sauce had a baby. It's sooooooo good! Cupcakes and turtle cheesecake are also delicious. It's award winning for a reason! read more

Wanted to be sure to post this review, because many times we are quick to post a negative experience. Well, my wife had placed a order for my birthday cake online. So I had called early Saturday morning to see if I could pick it up earlier. Long story short the cake was ready to be picked up but it was the wrong cake. The young lady "Mimi" made it right though, she allowed me to keep the cake that was made, refunded my wife and on top of that when I did pick up the cake, made mini cupcakes in the flavor of the cake I wanted. I truly did appreciate the experience and of course everything was delicious read more

The cashier was rude . Walked right now I'll take my money elsewhere with her smart ass remarks

Looking for some birthday cake and since I was in Hyde Park, I decided to look around down here. I'm glad I stopped by, because I love to support small businesses and especially businesses owned by minoritized folks. They have a small selection of cake slices and cupcakes; I got the double chocolate, caramel, and a chocolate porgy and bess cupcake. I can't comment on the cupcake because it's still waiting to be eaten, but the cake was not bad. This may have been made with a decorator's buttercream or something similar--so perhaps using shortening--and I prefer a true buttercream made of butter that's a little fluffier and lighter. The birthday boy got the caramel and he said it was delicious! There's street parking only around here but it's not terribly hard to find in this location, I don't think. read more

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Great cupcakes! Very friendly service! Prompt service. Great selection of cakes and cupcakes.

If you're a dessert lover, this spot is a hidden treasure you absolutely need to visit! Offering some of the most amazing desserts I've ever tasted, it's a delightful blend of charm, efficiency, and indulgence. The caramel cake is, without a doubt, the best I've ever had. It's moist, rich, and perfectly balanced with a caramel glaze that's silky and decadent without being overly sweet--it's laid on thick too! Each bite feels like a little slice of heaven, and it's worth every calorie. read more

I had never tried caramel cake before coming here--and now I understand why it's a Chicago legend. This stop was a must-do during my mom's bonus visit, and it was so worth the commute. The service was friendly and fast, and the bakery has a seating area for those that want to indulge in house. We shared a slice of the caramel cake, a caramel cupcake, and a turtle cupcake--and every single bite was moist, rich, and perfectly sweet. The hype is real. I'm already plotting my next visit. read more

Happen to be in this Chicago neighborhood on the same day that the owner annouces she is building a candy factory. In tribute, I stopped by and grabbed some treats. Owner Stephanie Hart has transformed her new manufacturing facility to expand Brown Sugar Bakery-Chicago it the ONLY Black woman-owned chocolate manufacturer in the US. Couldn't be happier to celebrate her recipe to success today and partake in some goodies. On this occasion, I stuck to cupcakes so we could try a few versions. Classic Carmel, Red Velvet and Chocolate/Carmel Cupcake. Hands down that carmel is fabulous. 5 out of 5 stars!!! I would rate the vanilla cake 4 out of 5. I felt the cake was drier than I would of expected but still good just not great. The red velvet cupcake was delicious and very moist. On my next visit will try the Obama cake. There was just too many options so I stuck to cupcakes. Next time will try the pies, bread pudding and slice of cake. This bakery is known for holiday orders so if you want one...order now. Every year that I have lived here they sell out. read more

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Paid $5 for a old hard cupcake . Never again! The lady touched it with no gloves and was acting like she didn't want to be there.

I stopped in and grabbed a single caramel cupcake--it instantly reminded me of home! The portion size and frosting were just right. My inner chubby kid definitely wanted two. Can't wait to come back for more! read more

Brown Sugar Bakery - Carmel cupcake - Bakeries Near Me - Chicago, Illinois

I was visiting my man in Chi Town and he took me to Brown Sugar Bakery and what a wonderful experience! The best butter cookies this Cali gurrl ever had! The cupcake was delicious too but when I visit in a few eeeks I'm definitely trying the Carmel cupcake. Great customer service and very helpful because there's so much many delicious pastries to make a decision- I wanted them all...lol. The owner was very sweet! The ambiance gave me that old school feel and sense of community that I grew up in Los Angeles - felt at home. Very immaculate. I'll be back in two weeks and looking forward the Carmel cupcake... Anyone visiting from out of state you have to treat yourself to some Brown Sugar. Happy Yelping! read more

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NOTE: the website says the place opens at 11, but it opens at 12!' On a chilly Sunday morning in the beginning of December, I came an hour early by accident, and the line was already forming from church goers and pastry enthusiasts. I got: the caramel, carrot cake, German chocolate cake, lemon cake, rainbow sherbet cupcake, red velvet cupcake, caramel cupcake, turtle cheesecake! Tip: This is not a place to do work. There is no seating. You come in, buy, and leave. That's it! This place is close to great savory spots like Lem's Bar-B-Q, which also doesn't have seating. Bring a car if you don't live nearby. The most popular cake is caramel! Vice-President Kamala Harris had the German Chocolate. https://civicengagement.uchicago.edu/news/small-business-spotlight-brown-sugar-bakery-hits-the-sweet-spot-between-homey-and-gourmet# read more

Brown Sugar Bakery - A line of cars waiting for the opening - Bakeries Near Me - Chicago, Illinois

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I used to love Brown Sugar Bakery, but after today I'd never use them again for any events or clients. Customer service is important. When I'm supporting any company I expect friendly encounters. Cashier seemed to have an attitude as it seemed I had to greet her, ask questions (answered with attitude), say thank you and have a nice day! It's a bakery, I expect you to be sweet! Plus the quality of the cakes have went down read more

The owner is delightful, the cakes are delicious the atmosphere is amazing. Everyone comes from near and far to get her delightful treats. It's fun to open my door in the early morning and smell the delicious baked goods in the air. I'm so happy for her and for us. We love us some Brown Sugar and you will too. read more

Brown Sugar Bakery - Bakeries Near Me - Chicago, Illinois

If you're on a diet and don't have self control, don't set yourself up. If you have diabetes and a serious sweet tooth, tread lightly. The cupcakes and cheesecakes are delicious. Very moist, the caramel is perfect. 12/10 Great customer service as well! read more

My heart is breaking to write this but the queen is falling from the thorn. The cake was DRY. I think because it's sliced and place in container it's drying out. The layers didn't look the same. Three layers looked like they were made together and the fourth looked like the step child. Service was fast as usual and bakery is always clean. I'm just disappointed that I made trip over east and my slice wasn't hitting read more

I love Brown Sugar Bakery - I asked them to make a cake for my Mom's 89th birthday and they showed up and showed out! The cake was not just beautiful, it was delicious. We enjoyed every bite! read more

Brown Sugar Bakery - 89th Birthday cake made for my mom (we are AKA's)! - Bakeries Near Me - Chicago, Illinois

First timer. Although, i'd been hearing great things, I was hesitant to make the drive but when they had a pop up with Manny's Deli, I had to make the trip. I was glad I did. Free cupcake with every sandwich. I purchased 2 sandwiches, so that means too cupcakes.....Sweet.......I opted for the caramel and the rainbow sherbet. My son loves rainbow sherbet and the owner swore it tasted just like it. She was correct by the way. I also took 2 slices of caramel pound cake, a slice of caramel cheesecake and a slice of lemon cheesecake.....I had to share, so I got a variety. All were excellent and the caramel is the truth. These paired well with coffee or milk. Both owners were present and interacting with customers. Since this pop up was on a major thorughfair on the southside of Chicago during the lunch rush on a Friday, parking can be a challenge. Luckily, I arrive just before this. Parked just accross the street. The storefront is clearly marked, but it's easy to miss. The inside is small but, large enough to accommodate a small crowd picking up orders. I can easily see how a line could spill out onto the sidewalk because between people getting sandwiches, which was off to the side in the interior and the counter and display case immedately upon entry, this place was beginning to fill up fast. After my visit, I recently ordered more desserts to have them delivered at home via dwell social. I'm not a dessert person but this place has me re-thinking that. read more

I came in here two days ago. I needed to bring some cakes to a repast and thought of you guys! Soooo happy I did! I called first and asked if I could purchase a caramel cake to go. The nice lady on the phone said they had two layer and three layer caramel cakes that I didn't need a special order for. I could pick them up right away. I just couldn't get any special wording on them. Perfect!!! I was like 5 mins away. I came in and it was very busy for a Tuesday at 1:20ish pm. I love to see it! A younger gentleman ahead of me purchased like 4/5 cakes. The lady at the register had good customer service! I purchased a 2 layer caramel ($32ish) and a lemon ice box ($25)! I was told the lemon ice box pie was a specialty pie that they don't carry daily! Score!!!!!!! I was happy about that because I make lemon ice box pies from scratch and NEVER see them at bakeries. My total was $62ish. Everyone at the repast loved the caramel cake and lemon ice box pie. They thought I made them since I am a fellow baker! Amazing quality ingredients!! Stellar job Brown Sugar bakery!!!!!!!!!!! **sorry I forgot to take pictures but I will be back soon and will edit them in!!! read more

We happened upon this gem while visiting from Texas. I purchased a slice of Turtle Cheesecake, Obama Cake, a Carmel Cupcake, Butter Cookies and Chocolate Chip Cookies. My total was $28 which included the tip. Everything was delectable. read more

Today was my first time coming here. I've heard good things about it for a while and had been wanting to try. We decided to try the famous caramel cake slice and also a strawberry cake slice. Each slice was six dollars. I thought the strawberry cake slice was delicious, the cake was a good texture and I really enjoyed the strawberry frosting flavor. It did taste homemade. It is a little sweet so you can't have tons of it at once, but it's very good. My fiancé preferred the caramel cake slice, it was also very good. The caramel kind of tasted like a buttery caramel and the cake also was a great texture. I would definitely stop by again to try the banana pudding and cobblers. read more

Brown Sugar Bakery - Caramel cake - Bakeries Near Me - Chicago, Illinois

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I stopped in to grab a birthday cake. I've been wanting to stop by and get some for a long time. While I remember the cake to not have the white icing on the inside, that seemed new. I wasn't a fan of the white icing and my cake didn't seem as fresh. The cake was still delicious but I'd be completely dishonest if I were to say it met my expectations of my nostalgia from years ago. The actual cake also didn't seem as light as how I remembered, was very thick. I'm optimistic that maybe I just went on a bad day? However I'll always support this bakery. I'll certainly be back. The customer service was friendly. There is street parking and for a whole cake it cost $40. They do have cake by the slice and cupcakes for $5. read more

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Ordered whole Caramel cake in advance with writing. Everyone enjoyed. Products are very tasty have been buying for holidays for almost 10yr. They have handled expansion or company without losing focus on core community customers. So many options to choose from. Would be nice to have samples out sometime. Decoration artist isn't available if you just pop in and buy whole cake. (I forget Bdays till day of) read more

Amazing cake in every way! Delicious flavor of this caramel cake with a rich icing and scrumptious cake.

This is a great spot and the cakes are always delicious. They could use some better customer service. Its not always a friendly greeting when you enter and no smiles. When people enter an establishment to give you their money a "hello, welcome in" with a smile goes a long way. read more

Brown Sugar Bakery - Pineapple Coconut Cake - Bakeries Near Me - Chicago, Illinois

Someone needs to leave an honest review of the caramel cake & I guess that's me. I went to this place years ago to try the "famous" caramel cake & it was mediocre at best. After seeing all of the success this owner has been having lately I decided to stop by again & give it a second chance. I thought maybe she improved, but no! The cake is so dry. The saving grace is the caramel that does indeed taste good, but placed on top of a dry, obviously box yellow cake doesn't do it! This lady doesn't have a culinary background & it shows. $7 for a thinly sliced dry piece of cake. If I'm going to buy a cake on the south side I'm going to Pookie's crack cakes. Their cakes are really moist & you get a big portion that'll last you more than 1 serving. read more

Being from Chicago, we have some of the best food in the world, TO ME, but some of these black businesses are ridiculous when it comes to pricing. Now living in Georgia, when I go home I try to go to places that fulfill my taste and this bakery does. The last time I went a few weeks ago, home on business, I stop by the bakery to bring my famous caramel cake back but the prices have skyrocketed so much to the point, that was my last time patronizing. My problem is customer service was not great but bcuz the deserts are good, that's what peopl come for but we have to overlook the madness of Chicago Culture, everybody Mad about something and not only that, you makin the money, put something into where you serving this stuff, they don't do nothing but we continue to support businesses like this instead of makin them treat us with respect and not coming to a place that is not the best lookn. As a business owner myself, you wouldn't survive long if the people who patronize stop coming bcuz of poor customer service and a run down building. I hate to do this but we need to do better by treating those who keep you going with integrity and respect bcuz money these days are hard to come by but we love GOOD FOOD. All I say is DO BETTER WITH THOSE WHOM YOU SERVE. read more

Used to be such a good bakery. Don't get me wrong, it still tastes good but the portions just get smaller and smaller. I probably won't be returning. read more

The Brown Sugar team did a great job on this custom cake! My son loved the look and it was delicious! read more

Brown Sugar Bakery - Spiderman cake and cupcakes for my 5 year old - Bakeries Near Me - Chicago, Illinois

My uncle brought me a piece and I had the chocolate cake...as a person that isn't a chocolate cake fan...it was BUSSIN. The cake was so moist babyyyy. It wasn't overly sweet at all & literally melted in my mouth. Imma have to pull up one day. I give the piece I had a 10/10 and makes me want to try more! read more

The best cake I had . It was delivered on time, and everyone loved my Carmel cake at my party. The mini cupcakes were perfect for the kids, and the flowers were awesome.. Thank you. read more

Once you have conquered street parking, get ready for a sweet visit. Nice clean bakery; cupcakes, cake slices and other baked goods tempting you to taste. Friendly associates eagerly awaiting your purchase. Finally decided on buttery caramel slices and tropical pineapple coconut. Moist deliciousness in every bite. read more

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Two stars because here is a lot of hype about their cakes and the signature brown sugar cake, that might have the potential to improve. It looks good, but it disappointed. The cake was dry, the icing was sticky and sickly sweet. The person waiting on us, was not friendly while not rude, simply uninviting. We got a cupcake and a couple of pieces of cake, it was not worth what we paid and did not even finish eating the cake and threw out the cupcake. read more

Brown Sugar Bakery - Cupcakes - Bakeries Near Me - Chicago, Illinois

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This is probably the BEST bakery in Chicago! Their baked goods are always tasty and fresh and the customer service is always great. The employees are always helpful and patient with their patrons. My favorite is the carrot cake cheesecake- it is soooooo good and I am obsessed with it. Their red velvet cheesecake and red velvet cake/cupcakes are delicious as well. This has become my favorite bakery in the city and I always have to visit when I'm in the neighborhood. read more

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Felt offended on my last visit when placing a simple order of 8 cupcakes and requested them in two containers, 4/4 cupcakes. The server literally took over 20 min to gather, set up and cash out and told me to wait on the side, while everyone else in the store got their orders and left. I used to place several pre orders and larger catering orders at this location. Will not be doing that any more or refer business here. Don't want to risk that happening to people I know. read more