I have had both good and bad experiences with Opticians and Optometrists The best experiences that…read moreI have had in Baltimore is at Bernard Shear Opticians. Their selection of frames is awesome. They have everything ranging from conservative to funky and edgy. The service is top shelf especially with Amanda Hellman. She is by far the best Optician I have ever had the pleasure to deal with. I took my girlfriend there and Amanda was terrific. Patient and engaged. Everywhere my girlfriend goes she gets compliments on her eyewear. Her prescription normally make her lenses look thick but not with Shear Opticians. I was browsing while there and ended up purchasing two frames which are both very kool! Melissa Shear is an excellent Optometrist so it is a one stop shop. I highly recommend! Make sure that you ask for Amanda!

Bernard Shear have the sun glasses I was looking for, Maui Jim's. Melissa Shear did an excellent…read morejob of helping me selected the best pair of glasses and did a perfect fit.

3.5 I went with a Livingsocial deal- I paid about $35 for it…read moreand it covered for the eye exam, $225 toward prescription glasses, and spherical contact lens fitting. Note: it says Ultimate eye wear on the deal, but the store is named Vision Center. SURROUNDING: The store is in a small, very crowded shopping center. You will find parking, but you are going to have to flag it down like you are in Trader Joe's parking lot. CARE: Dr.Gnanakkan was very nice, approachable and easy to communicate with. He was quick but thorough with my eye exam. PRICE: Most frames range from $160-$250, plastic lens $75, additional $60 or so for polycarbonate lens. Their frames choices aren't that great- they have a lot of simple ones, but not much of the brands. SERVICE: I made an appointment, but had to wait ~15 minutes to be seen.. Also, when I was waiting, I overheard the optician offering to take 50% of her polycarbonate lens and other additional discounts, but he didn't bother to offer me any. Maybe it was because I used the Livingsocial deal. BOTTOMLINE: I got a good exam, pair of plastic lens glasses, and prescription for contact for $45. Not bad at all. Also, be sure to check out the Jewish deli next door!

The entire process to get new glasses was the smoothest process I ever experienced! Everything was…read moreextremely efficient and the selection of frames is literally one of the best I've ever seen. The have so many frames to choose from and they truly help you pick frames that's best matches your fave, your style, etc. the have options that can be a bit pricy but they also have budget friendly frames as well, who know maybe some people's insurance would even cover it all but even if you have insurance that's not really helpful financially the ladies sure work with you so that you go home feeling good and looking good. The turn around time to pick up your new frames was approximately just shy of 2 weeks. Nonetheless, I felt comfortable, I felt heard, I felt cared for. I'm happy I choose them to do my yearly exam with. 10/10

I am thoroughly impressed by the experiences I have had with Clarify Eyecare! Dr. Chan is very…read moreknowledgeable, kind, thoughtful, and her examination is very thorough like I have never experienced. She also makes me at ease when I ask questions about things that I don't understand. In addition, when I sent an inquiry through their patient portal about another appointment with a specialist that she referred me to, she called me within 30 minutes to explain what's going on and to assure me that everything is okay. You need to make appointments for different things like eye exam or glasses pick up. This assures that we are not waiting for a long time. Everything is carefully streamlined. And the staff folks there are also so kind, professional, personable, and knowledgeable. They spend time with you as much as you need to make sure we are happy with our order, etc. The office is very inviting and there are plenty of options when it comes to frames. I used to go to another optometrist's office where I got minimum examination which took like 10 minutes and they would tell me that my insurance would not cover the lens that I needed (which now I think was a lie after how much I have paid at this clinic). I used to pay over $1,000 for a basic pair of my prescription glasses - not designer's brand. At Charity Eyecare I have spent around $400-$550 for a pair with the best lens that I can get. And they always have good music which is a plus! As you can see, I have been spending a lot of time describing how wonderful my experience has been- and I hope you'll be able to get excellent experiences as I have!

Resolved problem with initial eyeglasses delivered. Remake worked out fine. Very short…read moreappointment for remake. By having a remake necessary disqualified this business to get 5-stars. Other: Though the furnishings look beautiful here, they forgot functionality. If you sit in one of those super heavy wide chairs to try on eyeglass frames and try to move the chair anywhere you prefer, you gotta be Hercules. The metal frame makes a sound on the floor and the chair is not very comfortable.

A welcoming and family like environment! from start to finish. Dr.Granek is friendly,…read moreknowledgeable and very caring. Highly recommend this office.

I came here to get my daughters first pair of glasses…read more They charged me ($450) for glasses that were only $80 at all other vendors i researched. I also learned they had a Groupon for $49 for the eye exam they charged me ($350). They refused to provide me a refund even though I called 10 minutes after leaving the appointment . I never received the 2 pairs of glasses I ordered. I decided to dispute the charge since I never received the glasses, they did respond to the dispute ensuring i was charged... yet I have never heard from them and till this day months later still don't have the glasses they charged me $1600 dollars for. DO NOT GO HERE, IF YOU DO MAKE SURE YOU USE A GROUPON, DONT DO YOUR OWN RESEARCH THEY WILL TAKE ADVANTAGE OF YOU.

They are patient, friendly,and will work with you during your eye care. My son broke his glasses…read moreand they responded quickly with the solution. I would definitely recommend their services.

As someone with a few variations upon the theme of medical-phobia, my visit with Dr. Zuckerbrod and…read morehis staff at Ideal Family Eye Care was exceptionally rewarding and precious to me, from intake to technician services to the doctor himself to the optician.  The intake was the equivalent of "welcome home."  Shira the technician was amazing in her customer-empathy, perfectly balancing professionalism with sensitivity.  Dr. Zuckerbrod explained the condition of my eyes to precisely the depth I requested so that I would be informed but not nervous.  The first-class non-invasive technology marks wonderful progress from my experiences in other places in earlier times.  Finally, Ron the super-friendly optician really showed his experience in customer service (i.e. inform, explain, but refrain from pushing product) he gained from his prior experiences in ownership.  Overall, I clearly found myself among the right people at the right time at the right place, and it's great that both my wife and I now have had the wonderful experience of relating with the Ideal team.

Both Ron Eisenstein, the Optometrist, and the person who greeted me at the desk were some of the…read moremost warm and helpful people I've encountered in any appointment I've had. They guided me through the entire process of getting my eyes tested, checked, and made sure I was completely in the loop and understanding what was happening. The process of picking out the glasses frames kept up with the unbelievable service provided here, and Ron Eisenstein most definitely knows his glasses! He knew the top 2 I would pick even before I suggested any myself. Incredible. I would definitely come back here for more.

Professional staff, THE largest selection of eyewear I have ever seen under 1 roof! I am not…read morekidding, you'll find frames of all types, colors and styles. This optical shop is COMMITTED to ensuring they help every patient find and express their sense of style, while respecting their budget. This optical shop is BUSY, they take great care of patients by working hard to ensure you leave satisfied. I bought my cousin here for an eye exam she selected two frames. With expedited processing they were ready in 3 business days. We received a courtesy call to pick them up, she tried them on and loved them. Cuzzo is able to read without straining her eyes. Thank ya'll!

Eyes on the Plaza has the best service and the best frame choices. I have been a loyal customer…read moresince 2020 and they will have my business forever. Tanisha and her mother do a fantastic job, as well as the doctor , and they make everyone feel warm and welcome. Top notch service and personalities. I love it here.

I took my prescription here about two weeks ago. The workers are very patient when you are choosing…read moreglasses to try on. You don't have to have appointment if you are just picking out glasses. Fast-forward to today. They actually called on yesterday to let me know that my glasses were ready. I arrived today when they opened at 10am. Signed in and was immediately helped. They cleaned my glasses and then allowed me to try them on. The only adjustment they had to do was tighten them just a little. Perfect. I was in and out in less than thirty minutes. Great service.

Great service and prices I've been a long time customer and they are the "go to" for me!read more

I don't live in the area any longer, as I have since moved to VA, but this guy is great and still…read morewanted to write a good review for him - that's how great he is. I saw Dr. Sless at Amernick Eye Group in Towson, MD (St. Joe's Hospital) and he was fantastic. Super-friendly, professional, courteous, and has top-notch customer service. He knows what he is doing. I wanted to switch the type of contacts I wore and he hooked me up with Air Optix, which are the most comfortable contacts I have worn. He wanted to make sure that my comfort was first. And...he also helped me to get a discount through the manufacturer. Best optometrist experience ever. Sucks that I can't see him in VA!

Pretty good and thorough service compared to what I dealt with at Americas Best which should be…read morecalled Americas Worst. MyEyeDr is well organized , clean professional. A world of difference . I found the Dr who did my eye exam to be extremely thorough and patient. The exam considered lifestyle as well as the technical testing. I also interacted with 4 employees in the store and each was super friendly and thorough and I really enjoyed the assistance from each one. Very very good service. There are a lot of nice frame selections in store. There were a lot of sunglasses options which confused me but apparently clear lens can be put in the frames ( I'm a newbie ). They sell Alain Mikli, Tom Ford, Givenchy, Michael Kors, Vera Bradley , Oliver Peoples to name a few. There are also many lower priced options. They also have really good 30 day policy that allows return of you are not happy with your new glasses. I didn't like the "building" the glasses phase. This is where you customize lenses . Again I'm a newbie but each piece involves a cost and I was not clear on the cost until I got the printout sheet which showed all. There should be a question and verification of each phase and level that you want. Such as what type of coating do you want on lens, transition, Uv protection etc. All in all I really like this business and I will return. Quick update: I actually took advantage of the 30 day return and went back and got another pair of glasses. I didn't like the pair that I originally chose. The new pair came in a week and I love them !!! Quick replacement and I added transition - there were no issues and minimal questions. I just payed the difference since the new frames were higher cost.

I had a really disappointing experience with my contact lens order. The initial lenses I received…read morewere blurry, so I had to go back for an adjustment--specifically for my right eye. That was over a month ago. Since then, I've called multiple times to follow up, and each time I'm either left on hold for a long time or told that the order is being placed. As of today, I still have not received my contacts. I paid over $300, and at this point I don't have a product I can use. The lack of communication and follow-through has been extremely frustrating. I would not recommend based on my experience.