The start of this sounds terrible, but it ends well!…read more I called ahead about a $100 off coupon they had sent me via email, and they said come on in without an appt. I came in, perused the selections, and found one I thought looked good on me. I had been in for my eye exam in January, so everything was still valid. The glasses eye exam is done for everyone everytime, so imagine my surprise when I find out that there was NO GLASSES EXAM ON FILE. I had walked in wanting to buy glasses, and now I couldn't because the doctor had not filed them in the system so they could make the order of the right prescription. To top it all off, my sales associate, Joanie, advised that this doctor was also off all week and would be in Friday. She profusely apologized for the inconvenience, and proceeded to honor the coupon and add a very nice discount off due to the inconvenience and for the office dropping the ball. Her customer service with me and being able to offer such a discount for my troubles made the whole situation much better for me, and I left knowing that I would receive a call Friday. So....Friday rolls around and no one calls. I call in and give as much detail about my encounter with Joanie, but they say there are no notes or anything related to what I'm talking about. A bit peeved at this point but managing it. Joanie calls me Saturday and is very attentive to my needs and the lack of follow up that should have happened. She took my payment information over the phone and seemed to be very keen on making sure I was satisfied. The glasses should be here in about 3-4 days. Joanie was absolutely wonderful through all this, and I know the situation was out of her hands initially, and she followed through with me as soon as she was back in the office. Because of her, I will be returning to Eldersburg for exams and eye related purchases. Thank you!

Garbage company, there has to be somewhere else you can go. After 8 years they no longer take…read moreinsurance, but you can go 40 miles away and we take it there. what is that? If you take it one place, take it all. Just a bunch of greedy bastrads working people for profit.

It's a shame we'll never go back. Exorbitant prices aside, they do have a wonderful selection of…read morebeautiful frames and an amazing choice of different types of lenses. But after 20 years and thousands of dollars it was just time for a change.

I went in today to return some glasses and was told they don't accept returns because they are…read moregoverned by food and drug. Interesting as I have never heard of this before and was told I could exchange them if I didn't like them when they were purchased!! I guess since they are going out of business, the rules don't apply anymore!!

Passive aggressive Karens. Hold you up for over an hour for asking a question they didnt like.read more

My husband, sister, and I have purchased our glasses multiple times at this vision center and…read morecouldn't be more pleased with the quality of the frames, the affordability, and the high level of service. I would like to give special kudos to Raaj, the optical attendant who has taken care of us. He is competent, knowledgeable, skilled, and courteous. He is the reason we come back again and again!!

Extremely professional and personable! Very knowledgeable and I am 100% satisfied. My lenses in my…read moreprescription are spot on and the frame look great. I definitely recommend Affordable Optics!

First time visiting iVirgo but it will not be the last. The wide selection of designer frames made…read moreit difficult to choose, but the staff was very friendly, knowledgeable, and patient as my daughter and I found just the right frames. Prices were also affordable. This is my new go-to place for frames.

Beautiful clean store with great customer service & a quick turn around time on getting your frames…read moredone!

appointments are A myth here. in six visits i have never been seen less than 45i minutes after…read morescheduled time. They don't even feel bad about it. They don't even give an excuse.

I went to Dr. Syed's Glen Burnie location for my daughter's eye exam. We have a family history of…read moreeye issues and when my daughter presented issues with her vision, I became concerned and wanted her to see a specialist. I didn't find any reviews for Maryland Retina (I always look for reviews when searching new places) so I was skeptical when I found the location listed with my daughter's insurance. We initially had an appointment last week but there was a mix up with my daughter's doctor referral so we had to reschedule. The office staff was very understanding and scheduled a new date very close. On yesterday, my daughter did an initial exam with the technician and she was very sweet and kind. My daughter had her first exam 2 years ago and none since then, because she had no issues with vision. The technician guided her throughout the exam and was very patient. After getting her eyes fully dilated, she saw Dr. Syed. He listened very carefully to my daughter's concerns and his exam was very thorough. He even took a second look to verify his diagnosis of what he suspected may be an issue. The exam wasn't rushed but didn't take very long, either. We will be back in 3 months for a follow-up. -S. Melton *Disclaimer: It is my sworn testimony that this review was not suggested nor prompted by the office. I personally wanted to leave a review based on the great service received.