I would never use ServiceMaster again, and honestly, I would not have used their service at all if…read morethey had not been referred by my insurance company. When the technician came to my house, he asked me to sign an agreement on his phone and assured me that I would never receive any invoice or bill from them, my insurance company will be fully responible for the cost . Then asking me to read and sign the long writing agreement on his mobile phone? Asking me to read the agreement on a phone and sign? OKAY, I trust them, and it was my fault and I signed it. Today (April 4) I received an invoice stating that payment is due by April 6. They charged $2,500 just to set up two dehumidifiers in my house. They said they would come back and pick them up after 3 days, but they never did. I had to follow up myself and ended up calling them three separate times to ask them to pick up their machines. Every time I called, the customer service rep just said, "I have your concern in our system, and someone will reach out to you." So basically, you end up waiting at least 1-2 days just to get a response back. Because they failed to come back on time and never explained whether I should turn the machines off, I let them run continuously for 6 straight days. This resulted in an additional $350+ electricity bill. The communication and customer service were extremely poor. It feels like all they care about is finding every possible way to charge you. For the payment method, you can pay by credit card but there will be 3.5% processing fee. The other way is to mail a check to them, but they didn't provide the mailing address. It's 2026, I didn't know people still use mail for payment. Be prepared for all these troubles if you want to use their service.

Service Mater Restoration is absolutely amazing! They did an exceptional job from start to finish…read more The team supported us and kept us informed every step of the way. They were always on time and prioritized our safety throughout the demo, cleanup, and entire restoration process. K, Javier, and Isaac were all incredibly kind, professional, and thorough. I highly recommend this company to anyone -- and have already done so! K, the project manager, truly went above and beyond. He was extremely knowledgeable, helpful, and always available to address all of my questions and concerns. He took the time to guide me through each stage of the process and helped me stay calm during such a stressful time. Thank you, K, and the entire crew for doing such an outstanding job and for being so kind, patient, and supportive. You made a difficult situation so much easier to handle!

I recently had a situation where an elderly relative was taken to the hospital and I had to assist…read morewith cleaning up a hoarding situation that had Biohazard elements. Rafael from Speedy Restoration responded to my message within minutes and we agreed on a walk-through the next day. Suzi was the project manager. She arrived promptly, did a through inspection, suggested areas that needed attention and turned a quote around that same day. We were able to schedule within 48 hours which was awesome! The crew was pleasant and professional. They removed contaminated items and did fantastic job cleaning the space. Thanks to the Speedy team for making a difficult situation so much easier. I highly recommend Speedy Restoration for any minor or major cleanups you might have.

One of the few businesses I would recommend. Raphael has been very helpful in his assessments and…read moreexplanations. Thorough and quality restoration work.

Thank you Brian and his staff for helping us in this difficult situation. They were able to…read morecommunicate well with us and walk us through this difficult time.

Flood Rescue has taken care of our home twice now in the last few years. The first time we had a…read moresmall creep leak (behind the shower wall) turn serious very quickly. They professionally assessed and repaired everything between the upper floor shower and the lower floor ceiling, to the point that we can't even tell there were at one point door-sized holes in both the walls and ceiling. Second time around they replaced an eroded underground pipe to bring our plumbing back in order and eradicate the no longer mystery odor. Thank you Flood Rescue for helping take care of our home.

There was a pipe leak in one of my condo walls from an above unit. Rick & his team did excellent…read morework on a tough job. Every employee was professional, respectful & I was completely safe with them in my home. I cannot thank them enough.

The apartment above ours had a fire. There was a lot of water in our unit afterwards. The…read morerestoration management crew was really attentive and helpful. They made a tough experience a lot easier.

Daisy and team have helped us with three separate projects (summer 2025, winter 2025, summer 2026)…read moreand we've been really happy with the results each time. Pro Care came highly recommended to us by another provider (our home is older and hence needed asbestos abatement in addition to mold remediation). Daisy and team made every project clear, efficient and easy for us with communications / what to expect, dates etc. All air testing came back very clean and I absolutely would call them again for any similar projects or needs / recommend to friends.

Highly recommend Pro-Care Restoration. Our complex needed some mitigation work done after a…read moreunit-to unit leak which was complicated by some health issues of one resident. The crew sensitively handled the situation and were neat and clean and took all the extra precautions we requested. Friendly technicians who explained everything that we needed to know regarding. Excellent communication and very professional demeanor. Exceptional work, and they did it in a very time efficient manner.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

So may things this company did of question during our hardest time. For starters their cost is…read moreoutrages 16k and they hardly did anything. The guys who actually did the work and tore the house out got paid way way less! They refused to actually look for items they told myself whatever I needed saved needed to be staged in one area so I moved it myself in the living room. They couldn't follow instructions at all but it still took them 3 days to pack what little was actually being saved. Next they called us with the cost, they told us that with what they've done so far no cleaning just packing and bringing the items to their storage is 10k and cleaning and storing it would be more. If we would've known this cost ahead I would've grown everything away because it wasn't even 10k worth of items. They took advantage of the insurance company and us after our house fire. If someone didn't have Insurance this is completely unacceptable. Now 3 months later we are finally unpacking the items they "cleaned and there's still smoke and soot on the items so we have cleaned them ourselves. There is nothing this company can do for you of speciality and they should ABSOLUTELY NOT BE RECOMMENDING BY insurance my agent was furious with them after our situation so I don't believe they will work with mine again!

5 stars are not enough stars to rate FRSTeam. On very short notice, they arrived on a Sunday to…read moremove us out of a water damage situation. Hannah, Carla, Andres, Maria and Carlo arrived on time and proceeded to work so efficiently it was amazing. Such a pleasure to have 5 people who were happy to be there. All of them were positive, upbeat, hardworking people, they must be treated very well by this company as they all were so helpful and prepared. They really did take a stressful day and made it into a less complicated situation for us. They took such good care of our things, wrapping everything so carefully and packed our items with care. Arriving at our destination, they unpacked quickly yet carefully and even removed all the boxes and papers that were used. Highly recommend this team of movers and many thanks to Hannah, Carla, Andres, Maria and Carlo once again!

Alfonso and team did a great job and exactly what I anticipated. He was friendly, but most…read moreimportantly communicated exactly what they planned to do and the process. This made me feel comfortable selecting Alfonso, since I deal with related situations at work and believe I had a good understanding of what needed to get done. I had a toilet upstairs leak through the wax ring and water poured through my ceiling in the downstairs bathroom. I knew I had to resolve the issue quickly as the water was contaminated and would cause mold issues if not dealt with quickly. I received a few quotes, but selected All Action. Alfonso scanned with the infrared camera, delineated the areas that were wet during the initial visit. They removed the wet sheet rock/drywall, wiped/sprayed all exposed areas with an antimicrobial, then ran the air scrubber/filter and dehumidifier for a few days.

Steve and Luis' crew were AMAZING. The before and after pics say it all! Highly recommended.read more

Maaz responded quickly to my request for mold restoration. He worked closely with us to find a…read moredate and times that worked for our business. His work was thorough and effective and did as little damage to the building as possible. He was fast and left the place clean and ready for reconstruction. Maaz is very friendly and easy to work with. I highly recommend him.

Maaz was very helpful in the whole process of the mold mitigation. He responded quickly and…read moreprioritized what needed to get done. I highly recommend Maaz and his team.

My ceiling had a crack and a water stain around it so I reached out to various professionals to…read morehelp with the issue, one of which was GCD for mold remediation (after confirmation that mold was present). Manny was exceptional in his responsiveness, thoroughness, timeliness, and overall customer service! If you are looking for mold remedation/restoration, I highly recommend Manny!

Manny is the person you should consult for your remediation plan. I highly appreciate their…read moreprofessional services and the valuable advice they provide on how to improve and prevent any future issues. Also, fair market value for the services they provided.